Discover the World with Cruise Planners – Your Trusted Travel Experts
As one of the top-producing agencies within the Cruise Planners family, our dedicated team is committed to crafting unique, personalized travel experiences designed entirely around you. Whether you’re dreaming of an ocean cruise, a European river journey, a safari adventure, a cultural land tour, or a luxury all-inclusive resort stay — we’re here to make it happen.
Custom Travel Experiences – Designed Just for You
From quick weekend getaways to bucket-list vacations, our expert travel advisors save you valuable time and money while helping you plan experiences you’ll remember for a lifetime.
We are experts in:
- Ocean & River Cruises: Choose your perfect cruise from major lines like Royal Caribbean, Norwegian, Princess, Celebrity, Viking, Holland America, Oceania, Seabourn, Silversea, AmaWaterways, Avalon, and more — from large ships to intimate yacht-style voyages.
- Escorted Land Tours: Explore Europe in depth with immersive guided tours through Italy, France, Germany, Ireland, Spain, Scotland, and beyond. We work with trusted partners like Globus, Tauck, Trafalgar, Insight Vacations, Collette, CIE, Brendan, and others.
- All-Inclusive & Luxury Resorts: As Certified Sandals Specialists, we offer access to Sandals Resorts Caribbean destinations for luxury romantic escapes, vow renewals, beach weddings, and more.
- Theme Parks & Family Vacations: From Disney to Universal and countless destinations in between, we help families create joyful memories with ease and expert planning.
- Staycations & Domestic Adventures: Not every getaway requires a passport. Let us help plan well-deserved escapes close to home.
- Group Travel & Destination Events: Planning a group trip, corporate incentive travel, or destination wedding? We manage the details and ensure a seamless, enjoyable experience.
Plan with Peace of Mind
With our 115% Best Price Guarantee, you can book with confidence knowing you’re getting the absolute best value. Our unique Fare Tracker monitors cruise rates so that if a price drops and it benefits you, we will work to adjust your reservation accordingly.
Expertise Nationwide, Service with a Personal Touch
Our agency is led by Darcy, based in Southwest Florida — Bokeelia on Pine Island near Cape Coral and Fort Myers. She’s supported by Dina in the Atlanta Metro South area and Carolyn in Southwest Florida, who also serves clients throughout the San Francisco Bay Area, Sonoma, Napa Valley, and across Northern California.
We proudly serve travelers across Florida, Georgia, California, and throughout the U.S. and Canada. No matter where you live, our team of concierge travel advisors is ready to assist you.
Start Planning Today
Whether you’re dreaming of castles in Europe, sunrise on an African safari, sailing the Caribbean, or savoring fine wine in Italy, our award-winning Cruise Planners agency is here to bring your travel vision to life.
Visit our website for destination inspiration, exclusive deals, and vacation packages. Then, connect with one of our expert advisors to begin planning your next unforgettable journey around the sun.
Experience the difference of personalized travel planning — designed for you, delivered by us.
Contact us today to get started.
Hours of Operation
Monday
10:00am - 8:00pm
Tuesday
10:00am - 8:00pm
Wednesday
10:00am - 8:00pm
Thursday
10:00am - 8:00pm
Friday
10:00am - 8:00pm
Saturday
-
Sunday
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Testimonials
Darcy has booked many of our vacations and has always done an exceptional job. This time was no different. It was our trip of a life time and she made the memories and experiences the best possible. Wouldn’t dream of using anyone else or booking a trip on our own.- Frederick P.
Darcy has always gone above and beyond on booking our travels. This time was even better than ever. She walked through what to do and not to do on our tours. She knew almost everything to book for private tours and ship excursions. We couldn't have had a better experience with our once in a lifetime journey.- Frederick P.
Dina Dennis is a top notch travel planner!- Lito W.
Our recent trip to Scotland was wonderful. The flights and transfers took place as scheduled without a hitch and were very satisfactory. Scotland was very beautiful and the wedding was super. Thanks for all your help in making this happen.- Ronald M.
Another great trip that was well organized!!!!- Thomas M.
Excellent experience as the team provided a personal touch with unmatched professionalism.
A real contribution to our wonderful holiday!!!
Thank you !!!
David and Vanessa G.- Vanessa G.
Darcy Connor provided excellent service before and during our trip. We enjoy working with her.- Cheryl D.
Dina is always available to answer questions and provide the most accurate information about our trips!- Cheryl S.
This was a terrific trip. Everything worked out very well. I would definitely recommend it. Thank you to Darcy for taking good care of us!- Cheryl D.
Dina Dennis presented and planned our trip. Her cabin choice was perfect! Her descriptions of what to expect on a cruisetour were spot on.- Carol H.
All the details were taken care of and all of the accommodations both beautiful and accessible to the wonderful sites. I am recommending this trip itinerary and Darcy’s help to several friends asking details. Well done!!- Jill A.
Thanks for helping plan & helping us on our cruise. We had a great time seeing places we've never been. The highlight for us was the Panama Canal and Bonaire.- Thomas M.
Thanks for helping plan & helping us on our cruise. We had a great time seeing places we've never been. The highlight for us was the Panama Canal and Bonaire.- Thomas M.
Thanks for helping plan & helping us on our cruise. We had a great time seeing places we've never been. The highlight for us was the Panama Canal and Bonaire.- Thomas M.
Darcy is a wonder. She is so thoughtful and on top of every minute detail, advising in real time of any changes and working to solve any issues. Darcy goes way above and beyond, I couldn’t travel without her!- Elizabeth S.
Darcy is a wonder. She is so thoughtful and on top of every minute detail, advising in real time of any changes and working to solve any issues. Darcy goes way above and beyond, I couldn’t travel without her!- Elizabeth S.
She's The Best! Everything taken care of and All the materials we may have needed. I have been recommending her to everyone I meet that may be traveling.- Cleve C.
She's The Best! Everything taken care of and All the materials we may have needed. I have been recommending her to everyone I meet that may be traveling.- Cleve C.
She's The Best! Everything taken care of and All the materials we may have needed. I have been recommending her to everyone I meet that may be traveling.- Cleve C.
Darcy goes above and beyond!- HOWARD T.
Darcy goes above and beyond!- HOWARD T.
Dina is the best- Stephen J.
Dina is the best- Stephen J.
Dina is the best- Stephen J.
Wonderful! Dina did an awesome job on everything- Lydia M.
Wonderful! Dina did an awesome job on everything- Lydia M.
Wonderful! Dina did an awesome job on everything- Lydia M.
Darcy provided excellent customer service. She answered my questions immediately. She emailed us our boarding passes, which was very convenient- Martha D.
Darcy provided excellent customer service. She answered my questions immediately. She emailed us our boarding passes, which was very convenient- Martha D.
Darcy provided excellent customer service. She answered my questions immediately. She emailed us our boarding passes, which was very convenient- Martha D.
Dina was simply outstanding! She was very helpful, and I really appreciate her time.- Billy R.
Dina was simply outstanding! She was very helpful, and I really appreciate her time.- Billy R.
Dina was simply outstanding! She was very helpful, and I really appreciate her time.- Billy R.
Wonderful, awesome trip and experience. The resort was absolutely one of the best, ever. Thank you for all your help!- Billy R.
Dina is the best and always finds us what we need and we always have a fabulous vacation! Many of my friends use her as well!!- Kelly P.
Dina is the best and always finds us what we need and we always have a fabulous vacation! Many of my friends use her as well!!- Kelly P.
Dina is the best and always finds us what we need and we always have a fabulous vacation! Many of my friends use her as well!!- Kelly P.
We appreciated Dina's understanding of what type of travelers we are and that she recommended Quark Expeditions for our Antarctica cruise! It was exactly what we were looking for!- Lucinda C.
We appreciated Dina's understanding of what type of travelers we are and that she recommended Quark Expeditions for our Antarctica cruise! It was exactly what we were looking for!- Lucinda C.
We appreciated Dina's understanding of what type of travelers we are and that she recommended Quark Expeditions for our Antarctica cruise! It was exactly what we were looking for!- Lucinda C.
Dina was an absolute pleasure to work with, and I can’t recommend her enough! She made planning our Thanksgiving family trip effortless and truly memorable. With just a little information from us, she created an incredible itinerary that exceeded all our expectations.
What really stood out was her dedication, she was always available, even during our trip, to help us navigate a small hiccup along the way. Dina’s expertise and care have completely sold me on using a travel agent for all our future trips. If you’re looking for someone to make your travels seamless and special, Dina is the one to call!- Jessica M.
Dina was an absolute pleasure to work with, and I can’t recommend her enough! She made planning our Thanksgiving family trip effortless and truly memorable. With just a little information from us, she created an incredible itinerary that exceeded all our expectations.
What really stood out was her dedication, she was always available, even during our trip, to help us navigate a small hiccup along the way. Dina’s expertise and care have completely sold me on using a travel agent for all our future trips. If you’re looking for someone to make your travels seamless and special, Dina is the one to call!- Jessica M.
Dina was an absolute pleasure to work with, and I can’t recommend her enough! She made planning our Thanksgiving family trip effortless and truly memorable. With just a little information from us, she created an incredible itinerary that exceeded all our expectations.
What really stood out was her dedication, she was always available, even during our trip, to help us navigate a small hiccup along the way. Dina’s expertise and care have completely sold me on using a travel agent for all our future trips. If you’re looking for someone to make your travels seamless and special, Dina is the one to call!- Jessica M.
Dina was an absolute pleasure to work with, and I can’t recommend her enough! She made planning our Thanksgiving family trip effortless and truly memorable. With just a little information from us, she created an incredible itinerary that exceeded all our expectations. What really stood out was her dedication, she was always available, even during our trip, to help us navigate a small hiccup along the way. Dina’s expertise and care have completely sold me on using a travel agent for all our future trips. If you’re looking for someone to make your travels seamless and special, Dina is the one to call!- Jessica M.
Hola, It was a wonderful recommendation. There was so much for the kids to participate in and have fun. The food at the buffet supplied both vegan and gluten-free options which my daughter and niece could not believe. Fresh fresh fresh We ate at the restaurants at night and were equally as good. I wished our rooms were on the same floor. There needs more signs (I got lost a lot) and more lights at night. The resorts offered many water options. The staff was welcoming and extremely nice— I spoke to one native on the beach and was told we are nice and grateful for all tourists who come here - he went on to say without “us” we would not have employment. So Dina thank you for all your help and being so available when we had questions Thank you again Happy holidays Cheryl Milgram”- Cheryl M.
Darcy has always done an incredible job in making our travel arrangements. This trip was nothing but the best. She always gets us the best experiences.- Frederick P.
Darcy has always done an incredible job in making our travel arrangements. This trip was nothing but the best. She always gets us the best experiences.- Frederick P.
Darcy has always done an incredible job in making our travel arrangements. This trip was nothing but the best. She always gets us the best experiences.- Frederick P.
Darcy is the best!
Darcy is the best!
The trip was incredible! For a trip with a lot of moving parts, I took comfort in that all details regarding the trip were planned in advance so I was able to have a stress-free experience. When a hiccup did occur, Darcy addressed my concerns immediately and the problem was fixed in no time.- Chava L.
Loved the trip. The cruise was great. Our favorite excursion was flying over the Taku glacier and lodge with fresh salmon bake. Also loved the train ride from Denali down to Whittier. We just loved it all.
Even with the quick changes due to.the hurricane, the crew made the extra at sea days so much fun!. The food was incredible. We made memories for a lifetime. Cannot wait for the next one!- Elizabeth M.
Even with the quick changes due to.the hurricane, the crew made the extra at sea days so much fun!. The food was incredible. We made memories for a lifetime. Cannot wait for the next one!- Elizabeth M.
Dina Dennis was so attentive, patient, and kind. We had many questions and concerns. She guided us through the process and decision-making for our long-awaited Alaska cruise, including the flight, arrangements, balcony, and excursions. My friend, we appreciate you.- Donna D.
My husband I were thoroughly surprised with the spectacular resort in Kauai that our trip planner Darcy Conner recommended. We enjoyed every moment there.- Dolores B.
My husband I were thoroughly surprised with the spectacular resort in Kauai that our trip planner Darcy Conner recommended. We enjoyed every moment there.- Dolores B.
Darcy provided us with exceptional and professional travel planning. She was always courteous and quick in resolving any issues or questions we had. I would definitely recommend her to our friends and have her plan our next adventure. Thank you.- Dolores B.
Excellent trip! Dina went above and beyond to be sure our girls trip was everything we expected and then some! Highly recommend her for all of your travel needs!!- Traci F.
Our girls' getaway was absolutely fantastic, all thanks to the incredible organizational skills of Dina Dennis. She made sure every detail was taken care of, ensuring that our trip was truly unforgettable. Thank you once again, Dina Dennis, for making our trip so special!- Vilaylack J.
The BEST travel agent ever experienced- Cleve C.
The BEST travel agent ever experienced- Cleve C.
The BEST travel agent ever experienced- Cleve C.
This trip was Absolutely Beautiful and Amazing Thanks So Very Much for Always Being there and Always helping us This was a trip I'll Always Remember and Cherish Got to see and witness for myself GOD'S BEAUTY GOD IS SO GOOD AND I'M TRULY BLESSED THANKS ONCE AGAIN AND GOD BLESS YOU CAROLYN”- Carolyn C.
Because of Dina we had the best vacation ever. Thanks to Dina everything went very smoothly without any confusion. We read her info and took her advice. We will always go through her for our vacation plans. I HIGHLY recommend her to anyone wanting to travel because she's thorough and very informative with great advice. There was nothing that we had to do but to go and enjoy some rest and relaxation. Thanks so much to the best travel agent, Dina Dennis.- Cleve C.
Darcy is great!! She made sure we were totally prepared! The trip planner contained so many helpful suggestions on places to see, eat and shop.- Jennifer S.
Darcy is great!! She made sure we were totally prepared! The trip planner contained so many helpful suggestions on places to see, eat and shop.- Jennifer S.
We had a great trip. The boat was not our favorite and the quality of the food was not good. However, we loved our ports and our flights were on schedule. We did not have any glitches in the plans that Cruise Planners made for us. We appreciate everything. Our driver was waiting for us at the airport, and he was great. The bus that took us from the ship to the airport was also good. We came home tired but happy.- Susan B.
We had a great trip. The boat was not our favorite and the quality of the food was not good. However, we loved our ports and our flights were on schedule. We did not have any glitches in the plans that Cruise Planners made for us. We appreciate everything. Our driver was waiting for us at the airport, and he was great. The bus that took us from the ship to the airport was also good. We came home tired but happy.- Susan B.
We had a great trip. The boat was not our favorite and the quality of the food was not good. However, we loved our ports and our flights were on schedule. We did not have any glitches in the plans that Cruise Planners made for us. We appreciate everything. Our driver was waiting for us at the airport, and he was great. The bus that took us from the ship to the airport was also good. We came home tired but happy.- Susan B.
Dina Dennis is the best travel agent you could ask for! She makes the process simple and always asks the right questions to help us decide where to next! We’ve used Dina for Europe, Mexico and cruises. If you are curious about using a Travel Agent you won’t go wrong using Dina with CruisePlanners (they do more than cruises!)- Jessica H.
Everything was great, thank you Darcy!- JANE N.
Cruise was incredible! Amazing in every way. We LOVED the ship and the service was five star. Clean, fantastic facilities and the crew was lovely. Every port was beautiful and we lucked out with the sunniest and best weather I could have ever asked for! Thank you Darcy for planning this wonderful adventure!- JENNIFER B.
This was a trip of a lifetime! Thank you, Darcy, for helping us coordinate. The additional communication you gave about the fires in Denali was very helpful in trying to navigate the information. We did ask Princess on the boat about the land portion. They had no details. Once we arrived in Denali, everything went fine. My sisters had a lovely time, as well.- Elizabeth S.
Dina provides excellent accommodations and the services were incredible. She was always available for anything that we needed.- Vicky H.
We are very appreciative of all of Dina's help while planning and during our trip. Whenever there was a need, she immediately acted to resolve it. This was so helpful. We benefitted from her knowledge and experience while traveling in Europe. Again, thank you so much!!”- Mary T.
Everything was perfect! No glitches, no disappointments! Wonderful facilities and even the weather cooperated! We will use Dina to arrange all our future trips.- Melody C.
Very professional service. Always looking out "for what is best for the customer". Very patient.- Charlotte D.
Thank you Darcy for helping us on our Oceania cruise to Alaska. An amazing trip was had by all with the white capped mountains everywhere we looked being a highlight. The train ride from Anchorage to Seward was as spectacular as promised. We truly enjoyed seeing so much nature both at sea and on land in the Tongass National Rainforest, especially our hike to the Mendenhall Glacier in the rainforest in Juneau. Kodiak and Sitka also receive honorable mention as well as our whale watching in Hoonah with Vivid Excursions where we saw numerous humpbacks, sea lions, otter, and porpoise, as well as bear and eagles along the shore. We capped it off with an extra two nights in Vancouver which were fantastic. Thanks again. For all your help and guidance to make this an exceptional trip.- JOHN S.
Dina, Thank you for organizing such a great trip for us. It was wonderful and we had a blast!
Dina is awesome at keeping us informed when a planning a vacation and letting us know about any updates. She is great at finding exactly what we are looking for.
Just a great trip and Darcy, our Travel Agent, did a phenomenal job helping us navigate on this new ship that we've never been on. Shes amazing.- Jason M.
Dina was amazing at planning our dream vacation! From the cruise to the excursions, transfers, hotels, etc! I'll never take a trip without her help again!
Amazing! Dina is our forever travel consultant.- Mary N.
It was perfect. Thank you so much for your hard work to make our vacation flawless.- Joseph H.
We recently returned from a 7 day cruise to Mexico on Royal Caribbean that Dina help book for us; Close to the cruise I ran into some unexpected glitches on my end regarding a birth certificate that wasn’t going to be accepted, and Dina helped me through the process to get what I needed quickly as well as going to bat for me with issues relating to the situation. It was so stressful but Dina was a lifesaver in helping us go through the proper channels and we did manage to get what we needed a week before we left.
The cruise itself was great, we had a ball with other family members she helped book also. The RC “Harmony” was beautiful and just a wonderful experience……Dina booked us the perfect suite and made sure the other rooms for family were on the same floor in close proximity. I just can’t say enough about how her help made all the difference in our experience since we had not ever cruised on this level before and were filled with many questions. I’m grateful for her guidance and know any future trips we make will be done with Dina, her commitment to help her clients enjoy an unforgettable vacation is her #1 priority and we couldn’t have done it without her- Devon P.
Thank you Dina for picking such a great location. We had perfect weather. The St Regis in San Juan was beautiful. We had very friendly staff and excellent service!- Roya M.
This trip was amazing! Dina, you are so great and we are incredibly thankful for your guidance for the entire trip. Everything went as planned and the cruise was wonderful. Many people we met booked through NCL directly and had a few hiccups in their trip. Thankful we had you to plan out the entire thing. We have many people on the cruise your contact for future bookings!
We had the best time! Everything was perfect, Thank you Dina- Chasity P.
Great advice and knowledgeable concerning our trip. Always available to consult with.- EDMUND T.
We had the best time on our Alaska cruise. Darcy was patient and helpful in assisting us to make the best decisions. Can't wait to go again!- Sherri D.
We had a wonderful time.. the scenery was so majestic! Every step of our tour was well organized. Thank you Darcy Conner- Gregory M.
Absolutely fantastic 4 day cruise. Darcy made everything so easy. She made sure we were on top of everything we needed to do, what we needed to know and when. The MSC yacht club was beyond expectations. It is a private ship within the ship. The service, the exclusivity, the food, the staff, everything was wonderful! Already planned our next one! Thanks Darcy from Cruise Planners!- JERRY L.
Darcy was so organized and sent every bit of information in advance of our trip that we would possibly need. Instructions on what we needed to do for a smooth check in. Tips for packing. Ideas for each port...everything! And the cruise was awesome!- JUDITH B.
We had a great time. Darcy's planning, thoroughness and follow up were impressive. Highly recommend.- Larry S.
Darcy continues to go out of her way to support our vacation goals. We are so lucky to have coaching and guidance along the way. This was a bucket list trip, and we had a BLAST! The travel app was very helpful with tracking logistics as well.- Elizabeth S.
Our trip was the perfect balance of sightseeing and relaxation. Being able to explore and road trip with a schedule but at our own pace was key. The excursions selected for us were exceptional and set the pace for each new location we encountered. Recommendations for sights to visit in each city were detailed and convenient to our location. All the hotels were well selected, combining the perfect balance of cultural immersion and location. We really loved the time at the vineyard and could have stayed there a week! Ending the trip with the beach returned us home refreshed and relaxed. None of that "I need a vacation from my vacation" feeling. We had a fantastic time! Thank you Darcy!- Maria E.
Where do I begin? Darcy fulfilled each of our Greece wish list items without us even knowing what they were. We could not have planned a more relaxing, adventurous, thoughtful, and organized trip. She thought of everything and more. We are so grateful for her time, care, and thoughtfulness! We will forever be using Darcy to plan our vacations. A better job could not have been done by anyone else! Thank you from the bottom of our hearts! Our anniversary trip was affirming and life changing!!- Cara F.
Darcy fulfilled all of our vacation dreams!! We will have her plan every vacation in the future! There was no stone unturned and not one item left out!- Bryan F.
We had a great experience on MSC Cruise Lines suggested by Dina. She was extremely knowledgable and paid attention to all the details.
i'VE BEEN USING DARCY FOR A NUMBER OF YEARS NOW. HER SERVICE IS THE BEST AND ALWAYS GETS US THE BEST DEALS.- HOWARD T.
Had the most amazing trip planned by Darcy! She was knowledgeable, listened to our requests and was available always! Our first cruise and first trip to Alaska, and it was perfect.- DENISE O.
What a great trip to Japan when our son was stationed there! Totally recommend visiting Japan. So much to see and do. Kudos to Darcy Conner our travel agent who set up a fantastic visit for our family.- Kelli R.
Great trip and good planning
“The cruise was wonderful as were the planned excursions. Dina was so helpful in helping to plan this trip and making last minute changes as needed. Thank you Dina!”
What a fantastic cruise!! And the room unbelievable!! We are never cruising again in a regular room!! The location of the room was excellent as well! Darcy always picks the best rooms and best locations. Thank you Darcy for all you do. Can’t wait to book again soon.- CHERYL C.
Dina had a tough job trying to manage our group of 12 because we all have different personalities and preferences but she not only managed but exceeded our expectations! She was quick to respond and answered our million questions. I would HIGHLY recommend Dina (and have already done so). As a matter of fact the next day after returning from our trip we were already planning our next one in a year but added more people. I really appreciated when Dina mailed us the luggage tags and printed our cruise itinerary. I am so thankful to have had a cruise planner on our side and will continue to use her in the future! Thank you for all your hard work Dina! ????
She was able to get us discounts and gave us tips that were helpful and get us close together on the ship!!!!- Sharon F.
Very nice informative and helpful.- DAVID M.
Dina was very professional and helpful with every part of our vacation!! We will definitely be using her services in the future- Lito W.
Dina's attention to detail was second to none. She went above and beyond to make sure my flight and lodging needs were exceeded.- Read B.
If anyone needs assistance in planning a vacation, I highly recommend Darcy Conner. She planned our 10 day anniversary vacation to Ireland and it was a flawless vacation and one of the best times we have ever had. Thank you, Darcy for all the work you did in making this a trip of a lifetime.- Frederick P.
Absolutely the best cruise planning assistance. And so generous with those comped extras you gave us!!! What a super surprise!! Darcy and company are simply the BEST!!!- ROBIN A.
The cruise couldn't have been better; personnel, accommodations, cuisine; excursions; weather; all highly recommended.
Darcy did an amazing with everything. She planned it start to finish and left no details out. It was one of if not the best vacations I ever had. Definitely will book with her again. Thank you !- Christopher R.
And a final note: our trip was fully planned out by Darcy Conner, a Luxury Travel Specialist. I watched a video that she had posted on YouTube and learned of both Live Aqua and her services. As a travel specialist, she is paid by the airlines and resorts, so it costs absolutely NOTHING to use her services. She made the entire trip so easy, getting us great prices, and communicating with us throughout the entire time of planning, while there, and even once we returned home. She gave a 10/10 service and made our trip so special. Think about using her services (darcyconner@cruiseplanners.com) and tell her you got the recommendation from Lisa Walker's review.- Lisa W.
Darcy did a phenominal job of planning our trip and making it a pleasant and memorable experience. Her communication throughout the planning, visit, and getting home was top-notch. Since she had first-hand knowledge of the resort we were planning to visit, she was able to give very valuable tips and details to make our trip even better. This was my first time using a travel agent to plan/book my trips. I don't know that I'll ever do it any other way! Darcy was exceptional!- Lisa W.
Dina made our booking process so easy and seamless. Everything from start to finish was managed perfectly for our friend's birthday trip.- Christopher B.
With Darcy’s help, I had completed and followed ALL of Royal Caribbeans boarding requirements which are lengthy. I’m not sure I would have been able to do this on my own. When meeting the port agent to review my information at entry in the terminal, the port agent informed me that he couldn't scan our passports because they were too new and couldn't be scanned. We were sent to the a "counter agent" and the same procedures completed 5 minutes earlier was repeated again. We were given a paper boarding/sea-pass. When we took the paper pass to check onto the ship, we were told we were not checked-in. We had to wait for over an hour and a half for someone/supervisor to approve our check-in. We did not board the ship until after 2:20pm. I purchased the ultimate dining package and had to make reservation once I boarded the ship. Reservations could not be made online, which was a severe RC mistake. By the time I booked restaurants reservations, which was extremely challenging because most of the times I wanted had been taken it was 3:30pm. During the restaurant scheduling I was informed I had dinner reservations at Chops Grille at 5:30. After scheduling restaurant, I had to schedule the entertainment/shows as was suggested by RC personnel. We felt rushed, couldn't relax before dinner at 5:30pm. When I mentioned my dilemmas to an RC rep, I only got apologies. The first da was not a fun day at all. Other than this we had a lovely cruise. Highly recommend Darcy.- Carlton H.
10/10! Definitely recommend Dina for all of your vacations! We just got back from an incredible 10 year anniversary trip to Cap Cana and Dina found us the most amazing all inclusive resort, saved us money, and made the experience of planning a breeze!
Dina is great!- Nicole O.
I'm planning my 6th or 7th cruise with Darcy and couldn't be any happier! Darcy works tirelessly to ensure I'm getting the best deal and planning the perfect trip. Darcy's attention to detail is exceptional. I love to travel and enjoy doing my own research, having Darcy on my team has proven invaluable with her extensive scope of knowledge, she is able to add so much more than I can do on my own. No question is too small. Her response time is quick and she is always a pleasure to talk to. Through the years Darcy has become a friend, one that I simply can not do without!- Elizabeth S.
We're not experienced travelers. Darcy was helpful - patient - kind. Found us a condo of our dreams.- Mark P.
hard worker; worked day and night relentlessly to make sure our trip was a great experience; worked out all glitches that we encountered; always pleasant when we were frustrated with changes and updates- Karen W.
Darcy is AMAZING! She helped us plan and execute a Girls trip via cruise to the Caribbean. While the cruise was nice (took place before COVID) it was Darcy's suggestions and private excursions that made the entire trip worth while! She helped make arrangements with a local guide for a snorkel trip and we had a ball. They took us to an extra dive location as there was only the 2 of us.- Elizabeth S.
Dina helped my husband and I plan a wonderful anniversary trip to PVR. It was the perfect spot that allowed my husband to enjoy the mountains and for me to enjoy the many adult only pools. She was quick to respond and I have had many friends use her since our trip. We will always use her when planning our trips and can't wait to explore more of the world.- Jessica H.
She was great when we had problems she took care of then right away- Chase C.
Darcy helped us plan our 30th Wedding Anniversary! Her research in finding us a Great deal, sent us to Ochi Rios Jamaica! We had a Fabulous time at the all inclusive Sandals resort, from the Butler villa, Top shelf bar, Delicious food, various water sports & Excellent service from our Butlers ! Thank You Cruiselandandsea.com- CATHERINE W.
We just returned from a 10 day cruise to the Southern Caribbean. Darcy helped us plan an amazing trip. She worked hard to get us the best price possible. Darcy checked in regularly to make sure all details we're taken care of. I would certainly use Darcy and Cruise Planners again when we plan our next trip.- Susan B.
Just returned from a cruise on Holland America's Veendam. Darcy Conner provided us with excellent help in preparing and having everything we needed for a delightful trip.- Alcita B.
Hi Darcy! We returned from our cruise this morning, and we had a fabulous time!! Everything went smoothly, we had great service, the excursions you booked were so much fun and very well done, and of course the food was amazing! We went to all the shows and even did some dancing! Thanks for matching us up with a cruise that we will always remember. And we LOVED the sunset verandah location. ????- LINDA S.
We enjoyed our 10 day Princess Cruise to the Panama Canal so much! I can't thank Darcy Conner enough for making this an extra special anniversary cruise! We were treated like royalty and pampered beyond belief. This was out first Princess cruise, we have enjoyed Royal Caribbean, Norwegian, Carnival & Celebrity, so were looking forward to a new experience. I have to say that the beds are the most comfortable we have ever had on a ship. The cabin was a little small, but well set up, so was fine. The buffet food was excellent for breakfast and lunch, lots of good, fresh choices and variation. We attended the late seating for dinner and met some great folks, who we truly bonded with. The dinning room service was amazing, the food was fine but not outstanding. The entertainment on the ship was top notch, we enjoyed most of the shows. There are a few things that are not advertised that we stumbled upon, one was on sea days they open one of the specialty restaurants and serve an excellent gourmet pizza, at no extra charge! No one knew about this, we were happy to discover this. I enjoy planning my own travel and feel like I am pretty good at it, but after having the lovely and absolutely delightful Darcy help us with this cruise and a river cruise next year, I'm not convinced that I should do my own planning anymore! Thanks so much Miss Darcy for the special touches both before and during our cruise! You truly made it memorable for us!- Elizabeth S.
We had an amazing experience on the MSC Seaside. We have absolutely no complaints and only high praise for the staff to how organized the the ship was run. Looking forward to our next cruise with Darcy and Cruise Planners.- SUZANNE B.
What an amazing time. And of course already planning our next cruise. Felt guilty we didn’t bring the kiddos so will get everyone’s calendars together to narrow down our next travel dates. LOVED the Seaside. Not a single detail was missed once! Also really enjoyed being among all of the different nationalities on board - met so many folks from all over! Will be in touch soon! Thank you for a fantastic experience!!!- Carrie C.
I got the refund to my credit card from Carnival for the Taxes and Gratuities for the 8/30 cruise. And as per my email, Alliance agreed to pay our claim for the cruise fare. This is all due to your amazing work and persistence. Thanks so much for going to bat for us!- JILL G.
Great job !- Gail C.
Had an awesome romantic vacation celebrating our anniversary! Every thing was great.- Gail C.
Darcy planned a flawless family vacation! We barely lifted a finger! It was absolutely amazing to have everything planned just as how we would do it!!! We made fantastic family memories and could not have done it without Darcy!! Thank you so much!!!- Cara F.
Darcy is great to work with. She does the research, provides the options and makes the bookings. All we have to do is select which option we prefer. After booking she provides updates and reminders to make sure we are ready for our trip. She responds promptly to all inquiries. I highly recommend Cruise Planners.- Martin F.
We had a fantastic experience booking a last minute trip to the Dominican Republic with Dina Dennis. She got us a great deal, quickly. My time matters more to me than anything and she saved us a ton of it. Found us a wonderful, safe resort, handled all the details. I will definitely book travel with her again, and we are already talking about our next trip! I also love how she gives back to the community. Dina serves on the O Christmas Tea committee with me to help raise funds for local nonprofits. She's a winner in every way!- Ella W.
Darcy is absolutely amazing. My family and I have been using her to book all of our trips and we could not be any happier. She is a pleasure to work with and is always there when you need her. We recommend her 100%- KETTY H.
Darcy and Cruise Planners has been a gift from heaven! Not only did they guide me throughout the entire selection process of where, when & why though also gave me their undivided attention no matter when I required their input. From Hawaii to Miami Beach to Greece its been a pleasure to have them on my team. Looking forward to planning my next getaway with Cruise Planners.- Beverly C.
Darcy was always very responsive and very helpful.- Gloria K.
Darcy with Cruise Planners is the best. Every trip is made soooo much easier by their careful attention, Everyone I have referred is beyond happy.- Priscilla D.
Dina was amazing! Her knowledge of our places of interest was so helpful, and she really put together a dream vacation for us! We also have a son with special needs and Dina made sure that he had plenty of opportunities to enjoy and many fun activities as well! She will be our go-to for every vacation from now on!- Caryn M.
Amazing group. Dina Dennis was nothing but professional. Worked with her my first time last week and she got me an amazing deal on my flight to London.- Gregory Y.
Working with Darcy is an effortless experience. Darcy is committed and passionate about making your experience wonderful - and does not pressure you for answers or alternatives when you change your mind or something comes up. While I have, in the past, been stressed over making sure I completed the necessary things prior to traveling or cruising - she does it all for you. We were kept up to date with changes or suggestions she had for a better experience. We received a folder in the mail with EVERYTHING we needed - no need to print a thing! Great experience!!- SANDRA C.
This place opened in December and it is amazing!!! Thanks Darcy for being such an awesome travel agent! This all inclusive has an incredible level of service, great food and worth every penny. Just another reason for us to love the Keys even more than we already do!!!- Jenny A.
I would highly recommend Cruise Planners. Great trips and great customer service! I am a fan!!!- Debra H.
As we collect all of our pictures, fond memories and great experiences from our recent 2 weeks in Hawaii, my husband an I are very grateful for our Super Travel Agent, Darcy Conner @ Cruise Planners!
We truly appreciated her experienced based guidance while helping us plan every detail.... the airfare, car rentals, transfers for each excursion, lodging and excursions for 2 days prior to cruise, cruise ship options and excursions and the best post cruise 4 days at Turtle Bay Resort on Oahu's North Shore!
Darcy is a great communicator and was always available when we had questions. We have SO MANY awesome memories, we cannot say thank you enough!- Sharon F.
Darcy, The cruise you helped us book for my parents 60th Anniversary was wonderful. You were always there. Great trip. Teresa Vaughan- Teresa V.
Chava, Mike, and I have returned from the Rome trip and I wanted to let you know how it went.
First of all, we had an absolutely wonderful time! I wanted to let you know that the events you booked for us were outstanding. I left a TripAdvisor review of the guides we had as they did an excellent job, and the gladiator school was a blast! Booking the tours with the skip the line feature was a must do, as the lines we would have otherwise been in would have made it nearly impossible to get into the Vatican or Colosseum (~4-5 hour lines were the norm there).
The only negatives (to just let you know) was that the room was pretty cramped for three beds and the beds were a bit tough to sleep in. Also, we may go economy plus for airline tickets in the future as the leg room for those international flights was tough (especially in the Airbus planes that Swiss uses, the seats are very cramped).
Overall it was an amazing trip and we had a great time! We will definitely be contacting you for future trips and appreciate the help you gave us with this one. I think between us we have over 1000 pictures!!!
We also hope your New Year went well and you had a good holiday.
- Ari L.
Can't say enough great things about Darcy! She is so helpful, knowledgeable and fun to work with. Any travel issue that has ever come up has been promptly and thoughtfully taken care of! If you need a great travel agent look no further!- Melissa B.
Darcy is amazing....put together my Alaska trip and it was fantastic! She has booked trips for me to Costa Rica, Martha's Vineyard and all through the Caribbean. Cruise and land packages - her detail is flawless. Thanks Darcy!- David C.
What a phenomenal trip my family had to Japan. Darcy was amazing and so intuitive to our needs. She was able to formulate a once in a lifetime trip for my husband and our adult son who is stationed in Japan. We were on several different tour formats - trains, buses, boats and even a funicular that took us up to Mt Fuji! Wholeheartedly recommend Darcy @ Cruise Land & Sea!- Kelli R.
Working with Darcy at Cruise Land & Sea, was nothing short of amazing. She was courteous and accommodating when planning my recent trip to Costa Rica back in July with my mom. When I first contacted her, we knew we wanted to do white water rafting but that was it. Darcy quickly suggested an itinerary of equal parts adventure and equal parts relaxation. We had a full day adventure every other day of our trip that included ATV riding, Horseback Riding, Waterfall Repelling, Zip-lining, White Water Rafting and a trip to the National Manuel Antonio Park where we got to see a plethora of animals ranging from sloths to bats to monkeys with babies on their backs. During our trip, Darcy was available to help when the hotel had a mix up with our hotel reservations and immediately got on the phone to clear it up. She was also available to remind me of the times our tour guides were to pick us up when I accidentally mixed up the times.- Janell P.
This is my fourth time using Darcy for my family trips from our Disney Cruises to our Maui trips. She treated us with top notch attention for each experience. I highly recommend you using her for your next vacation. Worry free, attention to the littlest detail and loads of fun.- ROSE C.
Fantastic attention to detail! Darcy planned our 12 day combination cruise and resort stay completely! We knew exactly where we were supposed to go, what time to be there and who was going to meet us. I usually plan my vacations by myself although I must say I loved the experience of using a travel planner! She did so much better job than I could have saving us money and getting us some extra perks! Thanks Darcy!- Virginia M.
Thank you Darcy Lynn Conner!!! Best cruise planner ever!! ????- ROBYN S.
Great customer service! No matter where you want to travel (land or sea), Darcy will make sure you get the best accommodations available for your budget. She can match almost any price and most of the time can even get you some perks. I wouldn't have anyone else plan our travel!- Darlene D.
Darcy always comes through with great deals and service-the process is much easier with Darcy taking over the booking.- Hunter T.
Alejandro Uribe and Janine Colonello want to thank Darcy Lynn Conner for planning a trip of a lifetime. Should you or a loved one want an expert in the travel industry please do yourself a favor and call Darcy! Thank you again for everything ... In Rome heading home...- Janine C.
Just want to share what fabulous service we received from Darcy while we took our recent cruise. Our ship was unexpectedly delayed over an hour to port in Cozumel and most of the ship's excursions were cancelled. We booked ours through Cruise Planners and Darcy was right there to help us figure out our best options. We ended up getting a full refund on the excursion that we would now be too late for...and booked another one on board. Darcy's immediate availability and calming support made this little glitch just that...stress free. Thanks Darcy! Looking forward to planning more great times with you!- SANDRA C.
Darcy has done on awesome job,with all my cruise needs-definitely recommend her and her agency - Hunter T.
I have the best travel agent ever!!! Getting me on board credits without us even asking!!! If you are going on vacation- call Darcy Lynn Conner FIRST!- Ciara G.
Thank you, Darcy, for planning us an awesome Girls' Cruise Weekend/50th Birthday celebration! We all had a fabulous time! Will definitely be calling you for future adventures!- Maddi Y.