Travel Agent Details

About Michelle Keenan

Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.

Hours of Operation

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 1:00pm
Sunday -

Testimonials

Michelle was extremely helpful and informative! The Ireland tour was wonderful! - Donna S.
Michelle always takes care of us and does a great job and making sure our vacations are the best!
I went on this cruise to take part in a library conference. The help and support I got from Michelle Keenen was instrumental to smooth bookings, answered questions and friendly service. (she answered her phone!) If I were to go on another cruise, I would use Michelle of Cruise Planners because it made traveling on a ship so much easier than doing it all on my own. - Leah Z.
We cruise allot! We depend on Michelle Keenan for booking all our cruises. I can't say enough about how helpful Michelle is in finding us the best rates and helping us from beginning till end. We have 14 more cruises planned through 2026 and countless past cruises all booked with Michelle. Thanks for all your help Michelle and look forward to allot more cruises!!! - Larry K.
Michelle was such an integral part of making our cruise a success! From the beginning stages of picking a cruise /ship/destination, making sure we could accommodate our band and our fans, to coordinating the emails, promotions, answering every question under the sun...THEN to have the cruise cancelled due to Covid not 1 but 3 times! Who else would have stuck with it??! She handled every aspect professionally and made sure that when we finally sailed, it was a smooth process. We had over 100 in our group, and she made sure each and every one of us had what we needed when we needed it. For me personally, I couldn't have asked for a better cruise planner. She calmed my nerves a gazillion times and (along with Tom) helped carry luggage, band equipment, props, and handled any obstacle that came our way. We had the best room in the best location, she even made sure we had little surprises along the way to make this trip even more special. I would trust her again and again!! - Colleen C.
Michelle worked with me to snag the last cabin on my trip....really appreciated her work and efforts.
It was my first cruise and it was made great !! Michelle your the best Thank You for all your hard work !!! - Charles S.
It was so nice to have someone Michelle figure out all the details of our vacation and answer questions that we had! - Angelia P.
Michelle does a phenomenal job ensuring that her clients have everything they need for a memorable and stress free vacation. From flights to transfers to travel insurance, she presents all the options available to create the best experience possible. - LaTia W.
Michelle did a wonderful job of making things work after we had to cancel and rebook due to an severe injury with lots of changes and reworks. Never a complaint , full of productive ideas and the end result on her part was excellent. - Michael E.
I love my travel agent Michelle and I don’t speak lightly here. There is no one I know after 20 + cruises and several resort stays who understands everything about me from my likes to my dislikes. Everything she does is above and beyond, to the level that I never question her work or attention to details. She is truly a Special Agent to me. - Angelo L.
We are so pleased that Michelle Keenan has been instrumental in our Royal Caribbean cruise experiences on our last several vacations. Her planning and attention to detail is incredible. We always know we will love our room (with a balcony, of course!), and each vacation has been a wonderful experience thanks to Michelle's expertise. We think so highly of her that my husband referred his best friend to her for a professional conference booking to ensure everything was attended to for the event. I cannot say enough great things about Michelle. She even provided a few surprises which we loved and which were delivered to our room at the perfect moment! We appreciate her efforts and will continue to be customers for our future vacations. Warm regards, Christine and John - Christine W.
Michelle is amazing! She is incredibly responsive, even on days that she is not working. She has consistently gone above and beyond, and has done so much more than what was asked of her. She immediately follows up on all emails, questions, and concerns. She offers multiple options for everything you ask for. She is so kind that I consider her to be a friend, and I forget that she is also a travel agent. Michelle is all anyone needs to take care of their travel needs. Get rid of your travel agent, and reach out to Michelle. - Maria T.
Becky was so great to work with. She was always on top of all needs and issues and very pleasant and professional. Our cruise was on AmaWaterways and it was outstanding! We will be doing another in the future, we hope. - Scott F.
Cruise Planners always delivers what they promise - Jacqueline B.
Thank you for helping us make great memories through travel! - John S.
Michelle did an excellent job in initially booking our cruise. She even went the extra mile to find us a "deal" on upgraded accommodations. Really enjoyed the cruise!! - John F.
Michelle is so helpful putting everything together! Delightful to work with! - Carrie M.
Love working with Michelle, she is awesome!!! She has helped me with cruise vacations and non-cruise vacations. She puts it all together in a neat little package so all I have to do is have fun. Michelle takes care of the rest ? - Tami H.
Michelle is everything I could want in my travel planner. She handles all my cruises as well as land visits, whether I am simply traveling to Chicago or doing a major trip to Europe she is the consummate professional. I am not an easy client and have many requirements and Michelle goes over and above to satisfy them with a smile. I strongly recommend you give her a try, she will not disappoint. - Mary Louise S.
I have been dealing with Michelle Keenan for over 3 years. She has never disappointed me like other agents have. She is the best! She is friendly, smart, conscientious, a very hard worker and will do whatever she can to satisfy my needs. I know of others that feel the same. 5 stars for this young lady. - Ann C.
Excellent cruise and so much fun being with Michelle, Tom and her parents ! Will look forward to doing it again in the near future!
I recently returned from the 2nd Annual Johnny Wild cruise and had a wonderful time. A majority of the credit goes to Michelle at Cruise Planners for handling the cruise booking, arranging our dining with the group, reminding us about what to do and when before the cruise. She was even offered to take care of our RCCL online check-in. Michelle is very personable and is quick to answer ALL of your questions, whether by phone or email. Cruise Planners is going to be my "go to" travel agent from now on. Thanks Michelle. - Charles B.

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