At Cruise Planners, we believe travel is about so much more than reaching a destination—it’s about the stories you gather, the cultures you experience, and the joy of discovering something new.
Let us help you design a journey that’s uniquely yours. Whether you’re planning a quick weekend escape or the once-in-a-lifetime adventure you’ve always dreamed of, Cruise Planners is here to turn your travel aspirations into unforgettable memories.
Hours of Operation
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
9:00am - 5:00pm
Sunday
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Testimonials
Louis Bruno is always the best when it comes to help with planning our cruises. I will always use Louis to plan cruises.- Thomas S.
Always there when questions need to be answered.- Gudrun S.
Lou helped me book a cruise for my husband's 65th birthday and nailed every detail. The room, the package and extras he made happen turned it into the perfect vacation for us. I am so grateful for everything he did to make this such a special experience. Thanks, Lou!- Lisa S.
Lou Be GREAT !!!- Frederick M.
Beyond extremely helpful and setting up a scooter for my disabled husband and taking care of all the little things and reminding me of very critical names- Karen E.
Have never had a problem with them. Our TA gives excellent service.- Gudrun S.
As usual he goes out of his way to make sure that we are happy with our travel arrangements- Gudrun S.
Always there when questions need to be answered- Gudrun S.
Always there to help out in any situation- Gudrun S.
Louis Bruno is the BEST!! Always knowledgeable, kind and takes great care of us!!- Susan M.
Cruise was always available to assist, with all aspects of our trip.- Joseph M.
Lou was always available to assist with all aspects of our trip.- Joseph M.
Lou was Great !!!- Frederick M.
As always no problems. Smooth sailing. Lou always gives the best service. Have never been disappointed.- Gudrun S.
LOu is awesome. He returns call quickly, keeps on top of a;; our reservations and looks out for deals- Joseph S.
Lou is awesome. He returns call quickly, keeps on top of our reservations and looks out for deals- Joseph S.
We had a great time. No problems everything went very smoothly. Our TA was great always there when needed- Gudrun S.
We had a great time. No problems everything went very smoothly. Our TA was great always there when needed- Gudrun S.
We had a great time. No problems everything went very smoothly. Our TA was great always there when needed
Louis is the BEST!!! Always very knowledgeable, quick to respond to our questions and very kind! Can’t wait to book another trip with Louis!!- Susan M.
Louis is the best!! He is always so knowledgeable, helpful and the nicest person!- Susan M.
The cruise was great and a few days extra on the island was awesome.- Nancy B.
Louis is the best! Very knowledgeable and very accommodating when I ask too many questions and need help. Always very kind and helpful! Highly recommend using Louis. I would recommend his services (and have) to anyone!! Thank you, Louis!!- Susan M.
Louis is the best! Very knowledgeable and very accommodating when I ask too many questions and need help. Always very kind and helpful! Highly recommend using Louis. I would recommend his services (and have) to anyone!! Thank you Louis!!- Susan M.
Cruise Planners are #1 for our travel plans. Lou Bruno kept my wife and I up to speed from the day we booked to the day we sailed. Great guy, great customer service.- Louis H.
Louis is our go-to-cruise planner for any future cruises we do. Thank you Louis it was memorable!!- Lora R.
Excellent service. Always there when questions need to be answered.- Gudrun S.
I was worried about picking the right cruise and honestly did not have the time while wedding planning. So I decided to use Lou! And not only did he make planning a breeze, he exceeded my expectations in every way! I had a lot of questions before the cruise and he was able to answer all of them in a timely manner. He even helped me put a suggested packing list together specifically for my destination. Day of our cruise, our layover flight got delayed and I was panicking that we would miss the “all aboard”, Lou personally called the ship crew for me and notified them of the issue, they were waiting for us at the luggage claim, crisis averted thanks to Lou! Then when we got to our room there were chocolate covered strawberries and champagne waiting for us from Lou to start our honeymoon celebration. Oh and did I mention, Lou made sure to book us a room on the side of the ship that would always be the opposite of the dock…so that meant we got unobstructed views on our balcony at every single port, it was incredible!
If you want to book a cruise, you better use Lou!
Lou, our travel agent was wonderful everything went well, no problems whatsoever with the Flights, or boarding the ship.
First of all our agent Lou Bruno is terrific to work with. When you call, he gets back to you in a timely manner. You never have to make another call. He gets deals that are fantastic. Lou is personable, efficient and really cares about his customers.
We have been cruising with Lou for several years now. Always gets us the best price, easy to work with.
Lou:
We had a very relaxing time. Thank You for all that you did to make our cruise enjoyable. Looking forward to our April Cruise- Harold D.
Cruise was amazing. Would definitely go on Ovation of the Seas again. Louis has been our Cruise agent for years, The best around, I have also referred 2 or 3 other clients to Louis. He is easy to work with, & very knowledgeable!!
Louis made it easy to find out about the cruise options that met our date availability and to make our decision.
Louis is great, he has helped us with all of our cruises. Louis will always answer your questions no matter how crazy they are. Hands down one of the best always looking out for his clients.
Lou has been great and helped us book several cruises! Always available for all our questions.
We were very pleased with our agent, Louis Bruno. He was very helpful and informative.
We just want to thank you for the chocolate covered strawberries. They were delicious and really hit the spot as we hadn't eaten since breakfast. The cruise was great.
Would like to thank you, too, for the info on the Royal Caribbean app. It was a life saver. I might not have bothered to get it if you hadn't given me all the info on it. With much appreciation.- Linda B.
Louis answered every single one of the MANY questions we had. He made it a stress free experience!- Roger W.
We just wanted to thank you for all your expertise in helping plan our cruise and making it a memorable experience! We had a wonderful time. The veranda was a great suggestion and I personally enjoyed it daily and will probably always include it in our future voyages. Thank you for the delicious lunch at the Pinnacle it was a nice surprise and the food was delicious! Also we appreciated your help in resolving our hotel issue. Have a wonderful week.- Patricia P.
I must tell you,you are the best travel agent I have ever dealt with. You have kept me informed periodically of what was going on. I give you a five star. I certainly would book with you if and when I do go on another trip no matter where it is.
Thank you.- Rose R.
Hello Louis!
Just want to share that we had a fantastic time on the cruise. The ship was fantastic...I absolutely loved the ship! The service was top of the line, the food was very good, the entertainment was good, embarkation and debarkation went very well, very smoothly. Visiting the Panama Canal was special, the other two ports of call in Limon, Costa Rica and Grand Cayman Island were very nice/went very well. Overall, we are very pleased with how everything went; we had a wonderful time, far exceeding our expectations. Looking forward to booking our next cruise!
Thanks again for all your assistance!- Mary R.
I just wanted to thank you again for setting up a fantastic cruise! It was an absolute blast, the staff and everything was great! You were fantastic, extremely punctual to any questions and if something needed to be changed you were able to get it done within a few hours with zero hassle to me. Royal Caribbean did a great job and made the trip so much better, wouldn't want to cruise with any other travel agent or cruise line!
Thank you again it was one of the best experiences thus far in my life! - Balea S.
We just wanted to thank you for taking good care of us. We had an amazing time on the cruise!- Robin M.
Louis is a great cruise planner!
We did a 3 day get away on NCL Sky Feb 3-6 and all was great
We have booked our last 3 cruises with Louis and Cruise Planners and will continue to do so with all our future cruises.
From start to finish Louis handled everything (except the packing!) and we never had any worries. - Jeffrey D.
Thanks again for all you did to make our vacation a wonderful memory! The children became officially engaged on St. Thomas, a special time they will always remember, and the wine from you was a lovely touch.- Joan S.
Thank you Louis, our trip was wonderful, thanks to you. Thank you for all your hard work at making our cruise a dream.- Hilary B.
Just a quick note to say THANK YOU for the wine and strawberries!
This is a gorgeous boat!
Thank you got making this trip so easy! Norwegian Escape'!!!!!!!- Denise B.
Thanks for all your help with our Viking River Cruise, it was beautiful. Thank you also for the bottle of wine. - David G.
Thank you so much for the Chocolate Covered Strawberries. They were delicious and it was very thoughtful of you. We had a wonderful time and met some very friendly people. Thank you very much for all your help with our cruise. You are a GREAT cruise planner....
- Irma F.
Louis was every thing you could want in a planner very on the spot even on weekends. We will let him plan all our cruises in the future. Thanks man you made our first most enjoyable. Lloyd & Jeannie- Lloyd H.
We can't begin to tell you how wonderful your efforts were in securing an upgraded suite for us....our "Sweet Suite" was just perfect and made our trip so enjoyable - we had a total blast!
The delicious and beautiful Champagne Breakfast you treated us to: elegance on the deck! It was so beautiful and delicious that someone a few decks up was leaning over and taking pictures!! You were very thoughtful and we really appreciate your kindness and all you did for us made everything truly become a trip of a lifetime!!!- Julie S.
Louis,
We would like to thank you for your excellent follow-up. We are very impressed with your attention to detail and diligence in processing our paperwork.
You are a breath of fresh air. We have traveled around the world and we truly recognize a person who follows up.
Thanks again - for your kindness and immediate follow-up. We have received all the documentation.
All the best - have a great day!
- Linda N.
Sir,
The past cruise we went on in March with Royal Caribbean initiated by you, was simply fantastic! As our Travel Coordinator, I could not have asked for more cooperation, patience, understanding and experience than we received from you. All of us had a great time, enjoyed the cruise and have continued to praise you and the cruise since we have been back. And… CARES (Community Aging and Retirement Services) will actually receive a donation from Royal Caribbean. Who could ask for more. Thanks again, Louis and we look forward to working with you many more times.- Thomas M.
Thanks so much for everything! Thanks especially for the yummy champagne and chocolates! :)- Christina B.
It is a pleasure to recommend the services and resources of Cruise Planners, in general, and Lou Bruno, in particular. I have booked through him several times and was very well satisfied each time. The detailed planning and arrangements simplified our cruises, and the gifts sent to our cabins were delightfully surprising and appreciated. Personally, I would not use any other travel consultant!- Joseph F.
Dear Lou,
Thank you sincerely for all the help in making our cruise so pleasurable. The chocolate covered strawberries were a delight. Thank you again!- Barbara D.
Had a great trip, Lou; thanks for the strawberries - they were beautiful and delicious.- Gail M.
Hi,
Just wanted to thank you for the wonderful cruise and especially the chocolate covered strawberries sent to our room, what a delicious surprise!
All in all, a wonderful cruise package, hopefully, we can cruise again next spring.- Joan S.
Highly recommended! I cannot begin to explain the excitement when I told my mom I was surprising her with a family cruise for her 40th birthday! Louis communicated all of the information prior to our cruise so well, and ensured that we were all organized and ready to go when our trip came. The treats that were waiting for us in our rooms were also a nice surprise. Truly, it was a memorable experience for all and I cannot wait until we are able to book another cruise with Louis!
- Lorenza B.
I would highly recommend booking your cruise with Louis! I didn't have to worry about anything...Louis made sure all of my questions were answered, and gave me information I needed without me having to ask for it (we had no surprises on our trip, no extra fees,etc..). I never felt like I was asking too many questions. He put together a beautiful trip for my husband and I, right down to the complimentary chocolate covered strawberries waiting for us in our room! So, Louis, thank you for a wonderful vacation, we will most definitely be back next year and recommend all of our friends and family to book with you! Thanks again. - Deborah R.
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