Travel Agent Details

About Kim Watkins & Mary Glynn, Cruise Planners

With almost 25 years of combined experience in the Travel Industry and a deep passion for exploring the world, Kim and Mary are dedicated to helping you plan your perfect vacation. Whether it's a custom land vacation or a cruise adventure, our services are complimentary, and we act as your personal advocates throughout your journey. With extensive personal travel experiences and access to exclusive offers, we ensure you get the best products to maximize your budget and create unforgettable memories. As destination specialists and experienced travelers ourselves, we offer expertise in land, sea, expedition, and group travel. With a reputation for quality, service, and competitive pricing, we are committed to providing you with stress-free vacation planning and exciting adventures around the globe. Let us be your guides to discovering the world's wonders and creating lifelong memories.


Mary Glynn
754-444-9283 • mglynn@cruiseplanners.com


Kim Watkins
904-233-7791 • kimberly.watkins@cruiseplanners.com

Hours of Operation

Monday 9:00am - 9:00pm
Tuesday 9:00am - 9:00pm
Wednesday 9:00am - 9:00pm
Thursday 9:00am - 9:00pm
Friday 9:00am - 9:00pm
Saturday 11:00am - 7:00pm
Sunday -

Testimonials

Huge thanks to Kim for planning a wonderful week-long vacation for five friends visiting the Amalfi Coast for the first time. Kim was responsive, professional and accommodating! The guides and drivers were all top-notch. Can’t say enough great things about this trip and the work that Kim did. We will definitely be using Kim again for future travel. Thank you! - Kirk B.
Kim’s itinerary and planning was great and it took the stress out of our trip with using the app where everything was accessible! - Michele G.
Kim was amazing to work with - detailed, professional, responsive, helpful. The guides and drivers in Italy were all top notch. The app containing all travel details was phenomenal. Really can't say enough good things about the experience and working with your company and your partners. - Kirk B.
Kim is amazing. Our complicated trip with lots of tours, drivers, hotels and restaurants went off without a single hitch. - Paul K.
Absolutely a fabulous trip! I can't say thank Kim enough!!!! Our accommodations, transfers and tours were all top notch! - Leslie W.
We were very pleased with the trip and impressed at how organized everything was. Thanks for everything. - Gregory A.
Amazing trip from start to finish! Kim does not miss any details! - Amanda G.
Absolutely incredible….exceeded our expectations….everything ran so smoothly and the hotels and activitities were perfect! - Judith B.
Our trip was amazing!! The tours were all spectacular. Especially our private driver who navigated the busy streets of Rome with ease. He made sure we were able to see everything Rome has to offer in the short time that we were there. - Shari U.
Kim is AMAZING and always plans a totally first class trip for us!! We never have any issues because she takes care of all the details. We'll be planning another one soon! - Kristopher G.
Our African safari was truly undescribable. We haven’t traveled the world, but definitely never experienced something like this. I’ll send pictures once we get a little bit more organized. Thank you so much Kim for a trip of a lifetime. - Gladys G.
Kim is AMAZING and always plans a totally first class trip for us!! We never have any issues because she takes care of all the details. What a GREAT trip through and through!! Everyone at Every Stop were fantastic with their customer service and genuine graciousness. Elewana, top to bottom is an outstanding organization. Thanks SO MUCH Kim for putting this together for us! Kim always does a FANTASTIC job setting up our trips and then communicating every step of the way. I'd highly recommend her to ANYONE planning a big trip! Looking forward to our next “Galavant”!!! We'll be planning another one soon! - Kristopher G.
Just getting back home in Texas...we are all bushed, but Kim - bravo on the trip cannot say enough about Elewana and the way it was all put together. Thank you! - Kevin G.
Overall, the trip was incredible. We truly loved it, and it had some of the most beautiful places we’ve ever seen, plus we had great weather most of the week. God really must have a cabin up there in Banff! - William E.
Trip was great! Thank you Kim! - Kelly B.
Excellent trip! Everything was well executed and efficient. Loved the Moose Hotel, gondola, e bikes and great food at Eddys- Magpie and The Grizzly. So clean and so beautiful! Kim- you are 2/2 on awesome vacations! Thank you! - Maureen B.
Trip was amazing! Much like our Italy trip you planned, love the way you organized this. Thanks again! You are outstanding at your job!! We all had such an amazing time! - Brian B.
They took care of all cruise issues. They are very reliable. - Peter H.
Kim Watkins was excellent throughout the process. She guided our choice of cruise line, itinerary selection and gave ample options for where to eat in Vancouver. She had every detail planned and ensured we had a fall back for our rental car. I’ll definitely use Kim for future trips! - Moira W.
Great trip, Kim! Thanks for arranging. We loved the snorkeling and glacier hike. Exploring the waterfalls (east and west Golden Circle) on our own was also a highlight. - Paul S.
We had an excellent trip from start to finish. - Barry K.
The trip was amazing! - Kelly B.
Kim was fantastic! She helped us develop an amazing itinerary and then planned all of the logistics for us so we could enjoy our travel experience. - Lauren J.
Kim was extremely helpful with cruise planning details. She is knowledgeable about the various river cruise lines and tours and assisted us in making good choices about where to travel and when. I would use her again if I was planning a cruise. - Judith B.
Our trip to Italy with Kim’s help was amazing! All the details and logistics were worked out ahead of time which allowed us to be in every moment and experience all that each city had to offer. We will gladly work with her again in the future!! - Lauren J.
Kim, you are a legend when it comes to being on top of things! - Kevin G.
My first time using a travel agent for a trip and didn't know what to expect. The process could not have been smoother and the whole experience better than we could have imaged. From beginning to end planning our Greek Island trip we were thankful to be working with Kim. Not sure I will plan a trip without her again. - Jeremy B.
- Tammy C.
Our cruise planning with Kim was absolutely perfect. We received everything we were told we were going to get and had a fabulous time. - Nancy R.
Kim brought her knowledge and experience to design an incredible vacation for me and my teen boys. I am so glad she handled everything from transfers, tours and hotels. Her knowledge set us up with tours that my boys would like, safe areas to stay and when I saw why we had a transfer in Naples I was so grateful . Every tour, transfer and hotel was wonderful and seamlessly arranged. I would never plan a trip on my own again. She also took the time to have everything in an app that I clicked on day by day for tips, timing, location and tickets. Prior to the trip she reviewed and answered questions to make sure I was ready to have a seamless trip. I even got notifications on gate changes for my flights pop up on this app. I highly recommend the vacation whisperers and my tough/grumpy teens loved everything! The trip was incredible but memories are priceless!!!! Thank you Kim!! - Lisa R.
The guides were excellent. Patrick particularly enjoyed the guide for the Normandy tour. Another great trip, Kim. Thank you.” - Patrick C.
I loved our group and all of the fabulous excursions you planned for us. The ease of the trip made it our best vacation yet! Till the next time.... - Kari F.
Kim makes everything go so smoothly from the planning stages through the entire tour! Her attention to detail and personal follow through are exemplary. It makes for such an enjoyable, stress-free trip allowing you to focus on the beautiful places you are visiting. - Sherry H.
So many adjectives that apply to this trip....awesome, spectacular, outstanding, exceptional are just a few. - Gregory H.
Could not have dreamed up a better trip! - Kelly S.
Kim was amazing, she took care of everything; all we had to do was show up! - Jeremy B.
The whole trip was awesome, all of the tours were excellent! - Jeremy B.
The service is top notch. It’s detailed and the locations for seeing all the sites was amazing. All our needs were taken care of along with questions along the way. I will continue to recommend to other travelers - Elisa O.
Sammie and I continue to reminisce about our fantastic trip to Paris where you spoiled us with experiences of a lifetime! I wanted to make sure to thank you personally again for all your help – this was a dream vacation, and all the planned events were superb. You clearly planned a detailed itinerary with superior partners and guides. - Karen H.
The trip was amazing and every detail was planned perfectly! Would love to go back to st Lucia immediately bc I had such a blast!! - Tara G.
We had a wonderful family vacation in St Lucia all put together by Kim Watkins . We stayed in a beautiful all inclusive resort and had several awesome excursions. Thank you Kim for helping us to make some beautiful memories ! - Jane S.
Everything went smoothly. I'm confident that our cost was very good relative to other passengers. - Peter H.
Mary Glynn is the best. In the many years that she has been our travel agent, she has provided excellent service. We always will book through her and highly recommend her to others. - Paul F.
Mary is awesome - Craig P.
Kim, I can’t thank you enough for ALL your hard work in helping us get this cruise together. You are the BEST in my book. - Gregory R.
- Allison H.
- Craig W.
We had a great time on the cruise. AmaWater Ways made everything easy, transfers at airports, tours went smoothly. Kim planned everything perfectly for us and made the best suggestions. - Kathleen P.
Thank you, Kim, for all the research and legwork you did to put this trip together for our family! - Katharine H.
Kim was amazing to work with! She made everything so easy for us and all of the hotels and activities she booked were exactly what we were looking for! The app was very easy to navigate and allowed us to have a worry free vacation. When we had delays in flights, Kim was both available and extremely helpful. I will never work with any one else in planning future trips. Thank you Kim! - Barbara H.
First time cruising with MSC and very pleased with the ship and staff. Would definitely recommend. Cruise Planners company answered all questions in a timely manner. - Melanie W.
Amazing experience with the perfect agenda! - Lisa D.
We loved our tours. The ones you suggested were our favorite part of the trip. I already have friends asking who provided our tours and want your contact info. Thank you! - Lauri F.
Our trip was fantastic! Thank you, Kim! - Steffany L.
Well first off...Kim NEVER called us back or acted like she was interested in our trip!! Hahahaha!!! That is SO INACCURATE but I could not help myself. :) In reality, KIM WAS and IS AMAZING!! This is our 3rd trip with Kim and she has gone above and beyond with each one. It's so great to work with her!! Every detail is accounted for and when things change which they inevitably do, Kim is there to handle it. We're already planning our next adventure and Kim will be the first to get the wish list!! Looking forward to many more "Galavants"!! Thanks so much Kim!!! - Kristopher G.
Trip was well planned and your organization skills are impressive, Kim. This trip will be hard to top! - Bridget L.
Heading into our 10-day vacation to visit my daughter who was studying abroad in Florence, we were so excited! I was a bit concerned about the trip not meeting our high expectations. After all, this trip was on our bucket list for quite some time. What a waste of time that turned out to be!! From the initial phone call about this trip, until wheels down back in the states, our vacation was truly amazing. We can’t thank Kim enough for spending the time to get to know our wants and needs as well as the things we were hoping to avoid. And we are SO HAPPY we took her up on her suggestions as they ended up being some of the unexpected highlights of our trip (ie, the e-bike tour in Lake Como and the Cooking Class in Florence/Tuscany with Luka, etc, etc). We had such well-balanced days that integrated exercise with sightseeing and cultural detours. The lunch at the Tuscan farm with a view was unforgettable and a great way to spend the afternoon before our wine class and tour. We even squeezed in a well spent 45 minutes in Pienza along the way while our guide, Guillermo, kept the car ready for a quick getaway. I could literally go on and on. We were also pleasantly surprised at the value proposition for the trip. Our trip was designed so that it was structured but also flexible in many ways. The itinerary was spelled out clearly and so easy and convenient to follow on the app that Kim provided. I would highly recommend Kim Watkins and her team at Cruise Planners for any trips you are planning. She has “been there and done that”… so is a tremendous resource for so many international trips. Yet at the same time, we felt that our experience was unique and authentic in every way. We can’t wait to go back!! - Brian B.
My two daughters and I had a fantastic trip to Costa Rica with the perfect balance of fun and relaxation.Every aspect of the trip was expertly planned…airport transfers, hotels, excursions and travel between hotels. We thoroughly enjoyed zip lining , white water rafting, waterfall hiking, sunset sailing, lazy pool/beach days, great food and friendly people everywhere we went! - KIMBERLY B.
I wanted to say thank you very much for helping us have such a wonderful and amazing Italian vacation. We just loved Italy. The people, the food, the history, the sites, everything was amazing. Unfortunately, I’m now grieving the loss of the trip, feeling sad it’s all over but have some wonderful memories. We will reach out to you again in the future for another overseas vacation. Thanks again. - William G.
It was amazing and so well planned out. We had so much fun! - Valeri S.
Kim planned an amazing 36 hour jaunt in Tuscany for us complete with an informative and professional driver, beautiful countryside and villages, delicious wine and cheese tastings and a night in a castle with amazing views and food. Kim's attention to detail was impeccable and helped us make the most of the short time we had. Thank you!! - Susannah B.
Very helpful. Quick response! - Kimberly S.
Kim is FANTASTIC! I told her what I wanted and she created a perfect itinerary for our trip. The only thing we had to do was show up, all of the details were taken care of. It was the best vacation that my family ever took part of. Hands down, we would love to work with her again. - Kelly B.
Great trip, planned out by a great travel planner. All of the guides where outstanding as well. - Robert B.
Perfect family vacation! - Julie G.
Kim did a fantastic job helping us plan our trip. She is very knowledgeable and gave us great tips. Can’t wait to plan the next trip with Kim! - Mary Louise F.
Kim planned an amazing family trip to Hawaii that was spectacular! This is the first vacation in a long time that I truly felt rested and I owe it to her excellent attention to detail . Loved using the app and highly recommend planning your next vacation through them! - Joy S.
Thank you kim for planning such an epic trip! What makes a vacation so incredible is the EXPERIENCES you planned for us. We were in beautiful cities and towns but the adventures of taking a sailboat cruise, walking Food tour, Tuscany day trip , E-bikes, parasailing (!!!!), golf cart tour, and day hike through the Swiss Alps made the trip a lifetime experience!!!!!!!!!!!!!! We are grateful for you! - Angela W.
We enjoyed all aspects of our trip. Thank you so much for all the help, especially the last-minute change of plans on the fly! - Kelly S.
You gave us an amazing trip. Truly wonderful. I have zero complaints and loved everything! I see why you are so in demand bc that was an A+++ experience! Thank you!! - Katherine L.
I just wanted to thank you an unbelievable amount for the help throughout this entire process. I know working with 26 guys was not easy. We had the absolute best time we could’ve ever asked for and everything ran exceptionally smooth. Without your help, we would probably be stuck somewhere in Europe. Wherever I venture to next, I will most certainly be reaching out for your guidance. Thanks again for everything, Kim! - Jameson R.
Thank you to our amazing TA Kimberly Watkins at Cruise Planners for the amazing reviews and feedback before our trip to help us navigate paradise ! - Lindsay D.
Our trip was great, our tours that were booked for us were fantastic. All of our instructions were very clear and easily accessible so we knew exactly what we had to do each day. We look forward to booking our next trip! - Emily D.
Working with Kim at Cruise Planners was the best decision we could have made. She planned an amazing trip for my husband and me to Egypt including Cairo and a Nile Cruise: a life-long dream of mine. We didn't have to lift a finger. Then the day before we left for Cairo via Paris, an air traffic controllers strike in France was announced for the exact day of our travel. Kim was all over it, and immediately started researching and sending us Paris hotel options in case our connecting flight was canceled. She also got us all the information we needed for our insurance in case we needed to file a claim. As it turned out we didn't get stuck, but the peace of mind knowing Kim was there for us got us through what could have been such a stressful period! And the trip to Egypt truly exceeded all of our expectations, giving us memories we will treasure for the rest of our lives. Thank you Kim! - Veronica B.
Brice and I cannot thank you enough for an incredible vacation. You took care of every single detail and every aspect of our trip ran smoothly. We loved the app and appreciated the real time updates. We cannot wait to plan our next trip with you! Thank you! Thank you!! Thank you!!! - Alison G.
We planned our trip on short notice but we were still able to enjoy an incredible trip with all our top choices of excursions. - Terrye K.
Belated 25th anniversary trip and vacation with the kids before we are officially empty nesters. Cottage with AMAZING bay and ocean views for the next week. Private beach steps down from back porch is the icing on the cake! Thanks Kim Watkins for picking such a perfect spot! Can’t wait to do all the other things you have planned for us in Bermuda this week!! - Leigh M.
Rome, Pompeii, Positano, and the Amalfi Coast. Thank you, Kim Watkins for all your help in planning and organizing this trip! Until next time… - Melissa S.
Kim set up another great vacation for us. She asked us important questions that helped us do things we never would have know about. Kim is the best! Reid Fogler and Family - Reid F.
Everything for the trip was planned perfectly. We had a wonderful time with no worries. Reservations, updates, payments, it was all planned out for us with ease. - Molly B.
Thank you AGAIN for a seamless and thoughtfully planned family vacation. It was perfect and we had an amazing time. We made memories that will last a lifetime! - Daun M.
Mary was amazing and we received benefits and upgrades that we never would have, had we booked direct or through another agent. She also booked us at the lowest rate we could find. Win, win! - Robert B.
I am simply amazed by the booklet you put together for us. You will now be our travel agent for life. My 35 year career in marketing I have seen a lot of collateral pieces but what you put together was beyond my imagination. I understand how much work this was to create, design, print and deliver such stellar work. This will be used every day of our trip and a treasure for years to come. We will pass your name along to anyone looking for a professional travel agent. We all thank you so much!!!! - Gladys G.
First OMG. What a fantastic book . You out did yourself . I can't put it down so much info. I loved it. Thank you again for all the hard work you put in our trip. - Kelly R.
Good times in Jackson Hole, Grand Tetons and Yellowstone. Nature, wildlife and adventure...my heart is happy. Thank you Kim Ferri Watkins, best travel agent ever! - Julie G.
Kim booked our recent trip to Italy for our family of 6. She had amazing insight as to what we should do / see in each city. We were thrilled with our hotel choices, restaurant recommendations, and tours all that she hand picked. We have already used Kim for our next adventure and recommended her to other friends and family. - Kari F.
Happy 2018!!! - we are two hours behind but celebrating on Florida time after a great day on the slopes and a glow torch parade by the ski instructors and awesome fireworks and fun dinner! Thanks again Kim Ferri Watkins for planning another GREAT vacation for us!!!!! - Amy D.
Thank you, Kim Watkins, for planning this vacation for us. Amazing job - as usual! - Paul S.
Special thanks to a great friend and travel agent, Kim Watkins!!! Once again, she has planned an incredible adventure for our family!!! - Amy H.
Thank you Kim Watkins. This is incredible!! - Julie d.
Kim Ferri Watkins you are the bomb!! [Our booklets] just arrived and we are so excited! The personalized itinerary is so detailed and incredible and I adore the Scout Bag! Thank you so much for everything! Hope you have a fabulous trip yourself!! - Julie d.
Just booked our honeymoon with Mary and couldn't be more excited!!! I have always wanted to go to Europe but never thought I would actually go, because it is so overwhelming. Thank you so so much for everything!!! - Chrystine C.
What a great way to celebrate 20 years of marriage, and what better people to celebrate with than the two that introduced us :)!! Thanks Kim Ferri Watkins for helping us plan such an amazing trip!! - Leigh M.
Thank you for being my Asia hotel-whisperer!! - Veronica B.
Thanks Kim Ferri Watkins for helping plan our trip! - Angelika E.
Just a quick note to thank Those 2 Cruise Planners for an excellent, relaxing voyage on the Carnival Imagination - it was so great to get away and not have to think about anything for a long weekend. The ship was great, the staff was great, and all the arrangements were already taken care of. The stateroom was lovely, embarkation was a breeze (thanks to the large packet of materials that Cruise Planners supplied, everything was all in one place) and we were on the aft deck with a drink within an hour of arriving at the port. The entire trip was memorable and I will be calling Mary again the very next time we're looking for a getaway weekend. - Scott A.

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