Jo-Ann Moss has worked in travel her entire life, and believes that cruising is the quintessential vacation experience. Accommodations, meals, and entertainment are all included in one price, and you are transported from one beautiful location to another without having to constantly pack and unpack.
If you are new to Jo-Ann's business, completion of thisvacation creation form is required before quotes will be issued. With this input Jo-Ann can guide you to the cruise experience that's just right for you. She looks forward to helping you have the vacation of a lifetime.
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Hours of Operation
Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
Saturday
8:30am - 12:00pm
Sunday
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Testimonials
My wife, my sister and I cruised Alaska in June. We used JoAnne Moss with Vibrant Cruises. She handled our every request. Everything we asked for was done and there for us to enjoy. She set us up on Holland America , a great choice. I would recommend her expertise in your next cruise.- Mike G.
Jo-Ann has helped us plan several cruises. We have sailed with Holland America, Celebrity, Royal Caribbean, and most recently, Viking Ocean. She is kind, informative, and just incredibly helpful. Jo-Ann has a wealth of information and experience which she uses in every booking to ensure her clients have a wonderful, safe, adventure.- Helene C.
Jo-Ann has booked several cruises for us. She is crazy organized and has been extremely helpful with all the little details. I will no doubt be using her for future trips.- Tina O.
Jo-Ann Moss is THE best travel agent I've ever worked with! I used to plan my own trips but turned out I didn't know anything about best time to travel, cruise ships and where a stateroom is located and why that matters and lots of other important facts about my travel plans. I turned to travel agents for help- luckily I found Jo-Ann 6 years ago for a river cruise on the Rhine River and she was incredible! She has a vast knowledge base and excellent communication values- writes me back immediately or in some cases where I've been in a jam, she'll call me late at night no matter where I am! She's a gem! I will not go on any cruise again without her guidance. My two daughters now have her as their travel agent as well.- Christine M.
My husband and I have been working with Jo-Ann Moss for over 5 years - she is expert extraordinaire when it comes to planning our cruises. She covers every detail with ease and the best part in my opinion, is that anytime I have hit a snag, either by misplacing my passport to having to change things up last minute, she has always come to the rescue!! On our Viking cruise 2 years ago, Viking messed up our flights but Jo-Ann fixed that too, and it was after hours!! Our cruises have all been beautiful, to gorgeous destinations and magnificent ships (which Jo-Ann can describe in detail ahead of time so we feel somewhat familiar when we arrive to our port)- she knows the best staterooms to choose as far as exactly where it is on each ship which I love knowing about beforehand. We would never plan any cruise without her!!- Christine J.
We have had the great pleasure to call on Jo-Ann for almost 10 years. Her dedication to us, as her clients, and her professionalism has been "next level" throughout. Her attention to even the smallest details, coupled with her cheery manner has taken all the stress out of cruise planning for us.- Peter M.
Jo-Ann Moss has been instrumental in organizing incredible cruises for our family over the years. From Caribbean getaways to Mediterranean adventures in the Greek Isles and beyond, her expertise has consistently delivered unforgettable experiences. Last year, Jo-Ann helped us fulfill my bucket list dream of an Alaskan cruise — the breathtaking scenery and cherished memories made it a trip of a lifetime.
We continue to rely on Jo-Ann because of her exceptional organizational skills, deep knowledge of the cruise industry and unmatched attention to detail. Her efforts have consistently resulted in the most memorable vacations for our family. We’ve also recommended Jo-Ann to friends who have raved about their luxury cruises, river cruises and more.
If you’re looking for someone to plan your dream cruise, I wholeheartedly recommend Jo-Ann Moss!- Mary Jane M.
Cruise Planners /Jo-Ann Moss will go out their way to ensure you get the best price and an optimum cruise experience. Every aspect of your booking and overall satisfaction will be addressed and you will never go back to booking your own cruise itineraries. Highly recommended! A+++- Thomas B.
As this was our first cruise, I had no idea what to expect. Jo-Ann took the guesswork out of the process and provided expert support every step of the way. It was such a relief to be able to get on the boat, relax, and enjoy our trip. We will definitely be booking our next cruise with her. Great job!- Rachel C.
- Roderick N.
Thank you to Jo-Ann. This was our first cruise and we wouldn’t have known what we needed to know to plan this on our own.- June S.
Jo-Ann Moss with Cruise Planners has booked all of our cruises since 2015, and we have thoroughly enjoyed every one of them. She answers all of my crazy questions and makes sure we have everything we need before we go each time. I’m so grateful for the service she provides and for all she has done for us over the years.
JoAnn is responsive, helpful, and invested in what we wanted and needed! Will use her for our vacations in the future!
We have worked with Jo-Ann Moss for several ocean and river cruises. Everything has always worked out great.
I have been using Jo-Ann's services now for several years and couldn't be happier. Every once in awhile, life throws you a gold gem you didn't see coming- that's Jo-Ann. Why would anyone not want FREE help (she's paid by the cruise lines) planning their vacation from an expert with all the answers? My favorite part of working with Jo-Ann is that I can trust her attention to detail. My second favorite part is that I know someone is looking out for me so I don't miss a deadline. My third favorite part is the time saved from just asking her a simple question instead of having to do research. My fourth favorite part is that whenever the prices drop, she sends me my money back! Then there are a hundred more. Especially with all of the varying Covid rules in different countries, she's made it possible to continue taking vacations. Don't hesitate- if you're going on a cruise- she's the only one to call.- Shannon H.
We are now planning our 4th cruise with Jo-Ann. She is delightful to work with, knowledgeable on all aspects of cruising and very quick to respond to any and all questions. We have recommended her to several friends and all have been very pleased as well.- Lynne C.
We have been using Jo-Ann for over 10 years. She never fails to amaze us with her follow-up and finding extras we didn't know about. She is efficient, kind, friendly, knowledgeable. Would never plan a cruise without her help. She is always learning more about the cruise industry so she can pass tips and cost savings onto her clients. Highly recommend using her for your future vacations.- Claire F.
Jo-Ann did an awesome job for us. She took super good care of us and was on top of every detail. Our trip was so smooth due to her excellent planning and advice!
Cruisers should not underestimate the logistics of international travel. But due to Jo-Ann's great and frequent emails, we were prepared for the journey. With thanks to Jo-Ann for all her hard work on getting us there and then back. I have recommended her to others, indicating she is the best. Now to the next one.- John H.
Jo-Ann is amazing. She has booked numerous cruises for ourselves and for our extended families. Her communication, follow-up and attention to detail are unmatched. We highly recommend her services and would not book a cruise without her!- Michael and Rebecca F.
Our family and friends have relied on Jo-Ann multiple times for cruise bookings over the past few years. She makes it so easy, keeps her eyes open for possible deal updates so we don’t have to, and shares reminders when industry details changes, to ensure we do not miss anything important. Jo-Ann makes traveling, and enjoying the experiences, so much easier. Would not book without her!- Kelly F.
I found Jo-Ann in 2015. She helped me book a first cruise for hubby and I - and has helped me with every cruise since! The information she provides is invaluable. I was so lost and clueless... she was on top of all of the details that I would have never even known to consider. A couple of years ago, I felt obligated to book a trip with my cousin's wife who had just become a TA... and it was a nightmare. I will never use anyone besides Jo-Ann again! She is honestly a breath of fresh air that makes planning a vacation a breeze.- Dessie W.
We have used Jo-Ann Moss on each of our cruises for the past 7 years. She has always gone way above and beyond to make sure that everything goes smoothly. One of our trips was even to New Zealand and she navigated us through everything for that trip. We always recommend her services to anyone we know that is planning a cruise, because she is so great at her job. We'd be lost without her services. Thanks Jo- Ann for all that you've done for us in the past and will do for us in the future!- Cynthia P.
The past few years have been beyond challenging for travelers and those who manage their clients' travel plans. My extended family is fortunate to have Jo-Ann. We've booked dozens of cruises (between 9-10 families) over the years. Jo-Ann has booked, rebooked, rebooked again, checked on insurance, alerted us to changes, educated us regarding Covid protocols, checked up on us, and paid attention to all of the minutiae needed to keep us traveling. We cannot thank her enough. We were back on a ship last September, and couldn't be more grateful to Jo-Ann. In 2022, between all of us, we have a total of 9 bookings in the works. Yes, we want to get out again, and Jo-Ann is a Godsend. You cannot go wrong using her services. Thank you, Jo-Ann, for your perseverance and incredible work. We know it's not just traveling to you--it's a passion.- Munson D.
I have enjoyed the care of Jo Ann Moss for over 10 years. She has always provided fabulous care and concern for all of her clients. As a Travel Agent she provides the best service of any agent I have ever used bar none. Thank you, Jo Ann, for giving me the best service anyone can receive.- Irene M.
There is never a need to go elsewhere when travel is involved. We have been using Jo-Ann for the last umpteen years and have never had an issue. She stays on top of all issues that relate to our trips and her communications are timely and accurate. Thanks for the opportunity to say thanks a million.- Peter F.
Jo-Ann Moss is an incredible travel advisor! We've been with her for years, but she stayed with us (we've booked over 20 cruises, while having 7 cancel or move ships) through all the crap of the past twenty months. She had to keep track of all the changes, notified us of price drops (yes, a TA will watch for you), helped us decipher lawyer-ese language on documents as well as being a wealth of knowledge. We love her!- Susan C.
Jo-Ann has been our travel agent for years, many times for group family cruises, and she is THE BEST in the biz! She is so knowledgeable, organized, and on the ball with any changes that pop up. She is so good about communicating with us and her recommendations are always on point!- Christie W.
Jo-Ann has handled at least six cruises for us. We’ve added extended family to our group of happy travelers, for a total of 8-9 families. At times, Jo-Ann juggles six separate families going in several directions with no issues at all. We absolutely love her attention to detail and her multiple, detailed communications. We cannot say enough good things about Jo-Ann. We give her 10 stars!!!- Madeleine D.
Jo-Ann Moss is amazing! I live in Las Vegas and have used her as our cruise planner for cruises to Mexico and the Caribbean. She is extremely helpful, knowledgeable, patient and courteous. She is familiar with most cruise lines and is great at giving advice and tips based on each person's individual needs. She helped us choose the right rooms and dining options as well as recommended excursions. Jo-Ann keeps you informed, makes sure you have everything you need and checks in with you before you set sail. I won't cruise without going through her!- Stacy B.
Jo-Ann is a wonderful travel agent that I highly recommend! She is very detailed oriented, responsive and helpful. I cannot say enough good things about her. Even during the pandemic when we had to cancel our cruise, she helped us every step of the way. I cannot wait to start traveling again and will definitely use her travel expertise to book our next vacation.- Theresa M.
Having just returned from my very first cruise, I can say without a doubt that Jo-Ann knows the business. She provided assurance when I needed it, and gave excellent advice. I felt very prepared as I set out on my first cruise. Jo-Ann was always quick to respond to any request I had (I kept her busy), even calling the cruise line while she herself was at sea. She made sure I had all the information I needed to make my cruise as effortless as possible-the way it should be! I will definitely use Jo-Ann again on a future cruise, and am appreciative of all her work to make my cruise one I will not soon forget.- Jeffrey G.
Can't praise Jo-Ann Moss enough! We recently flew to Australia for 2 days, then took a 9-day cruise around New Zealand. Jo-Ann took care of all the arrangements to include flights, cruise details, excursions, hotel room & our Hop-on-Hop off tour. She also let us know which Visas we needed to get and how to get them. She went far above & beyond our expectations with all her attention to details. We have used her services in the past and will continue to do so in the future. I recommend her services to anyone looking for a stress free vacation planner.
Cindy & Fred Price- Cynthia P.
Jo-Ann Moss has worked with me for many years now. She has helped me plan both easy and super complicated cruises and each one was done with care and concern for my comfort and safety. I will continue to choose her above all others because of her consistent knowledge and helpfulness. She is a delight to work with and has turned into a very dear friend. Thanks, Jo-Ann for being you.- Irene M.
Jo-Ann was very knowledgeable, helpful, and prompt to answer our questions! I highly recommend her and we will use her next time we book!- Dana H.
JoAnn was instrumental in getting this vacation planned. She was full of information. She assisted me with every step. Norwegian Sun was a great ship. I loved visiting Key West again. I was in awe of my visit to Cuba. - Barbara F.
Jo-Ann was fantastic to work with. She responded promptly, kept us up to date, informed us of discounts, and clarified travel insurance options. We'll definitely contact Jo-Ann for any future cruise-related plans!
If you plan to take a cruise, I highly recommend you seek Jo-Ann Moss as your travel agent. She KNOWS her stuff and takes care of you from day one. I will never go on a cruise without her help. Jo-Ann made my experience a success. Discounts, helpful hints, very wise suggestions, and she did everything for me to make my cruise everything it could be. Jo-Ann Moss is golden. She's been there, done that. Don't leave home without her.- Douglas D.
Fantastic experience exploring the Galapagos! Worth every penny, thanks to Jo-Ann. We had top-notch quality all around, as soon as we got on board: gourmet food, excellent service from wait staff and housekeeping, amazing excursions, knowledgeable and caring naturalist guides, plus a well-appointed ship. Jo-Ann took care of every detail. All we had to do was show up at the airport and everything was taken care of without a hitch. Thanks for going the extra mile and making this a memorable experience on land and sea.- Barry C.
Jo-Ann Moss is the best travel agent I have ever used. Not only is she creative and filled with ideas, she is meticulous and always goes beyond to make sure your cruising experience is the best it can be. I just returned from a cruise last night. I had an exceptional experience on the NCL Getaway. This was the first time I used this cruise line and it won't be the last. Thank you Jo-Ann for holding my hand and helping me with all of your worry-free planning and suggestions.- Irene M.
Had a great trip on the R C Explorer of the Seas. Loved the cruise and the excursions. Our Travel Agent, Jo-Ann, helped us to choose a great trip! Along the planning process, I had many questions and Jo-Ann was patient and extremely helpful. Looking forward to our next adventure and would love to go back to Alaska to see more!!- Sheri R.
Jo-Ann Moss was Fantastic! She had every detail planned. Our trip was so enjoyable because of her personal attention. We took a Viking cruise down the Rhine River --wonderful memories. - Shawn K.
We have used Jo-Ann for two river cruises and an island house rental. All three were outstanding .....it was great having a travel professional handling the details. Jo-Ann offered great insights and recommendations. Jim & Peggy Ross.- James R.
Jo-Ann Moss is the best travel agent my husband and I have ever used. Not only is she professional and knowledgeable, she treats you as a dear friend always putting your best interests first. I recommend her to any one who needs a great agent. Thanks Jo-Ann for being there for us.
Irene Mermelstein, Oregon City, OR
- Irene M.
Please give yourself an "excellent" on all the work you did to make our time before and on the cruise so great. THANK YOU. It is and was greatly appreciated. - Mary A.
We highly recommend Jo-Ann Moss /Cruise Planners. She was a delight to work with, very professional, thought of every detail, answered all of our questions quickly. Our entire group on the Caribbean Cruise agreed with us. We plan to use her services again.- Carolyn H.
I'm remiss at writing a review for one of the best vacations our family has ever experienced: The Disney Magic cruise out of Galveston in March 2013. First, Jo-Ann highly recommended the Disney cruise based on our family's needs as well as the family who went along with us. This means adults, teenagers and one special needs young adult, our daughter. Her counsel was correct, as the cruise was outstanding and exceeded everyone's expectations. Jo-Ann's attention to detail, including gently prodding us along when we were behind on things (on-shore excursions and passport for our special needs daughter), as well as watching weather reports and even reminding us when to arrive at dock--it was incredible! I've recommended Jo-Ann's services to friends who have then referred additional friends to her--all because she's great at what she does. I'd highly recommend Jo-Ann Moss to anyone who is interested in having the vacation of their lives! Not just Disney, but Viking River Cruises, Alaskan cruises, you name it. We'll be calling on her again.
MaryJane M. - Houston, Texas- Mary Jane M.
Jo-Ann worked with my daughter and her husband in planning the most memorable and fabulous 70th birthday cruise for me in 2012. She is so patient, precise and detail-oriented! I had family and friends coming from all over the U.S. and she took excellent care of them! She made sure everyone was at ease about everything before leaving -- from flights, weather reports, cruising activities to shore excursions. If you contacted her with a question or a concern about the trip she got back to you in no time with an answer. She even made sure we had a contact person on the ship. What a gal! It was the best birthday cruise ever!!! So much so, that my sister and brother-in-law used her to coordinate their 25th wedding anniversary cruise the following year. It was just as terrific!
Marcella
Harbor City, CA- Marcella K.
