Travel Agent Details

About Tracy Gyr, MCC Master Cruise Councellor

Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.

Hours of Operation

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday -
Sunday -

Testimonials

Tracy did a great job in finding the best resort for us.
Tracy is always awesome to deal with. Placing her client's desires as her top priority
A great time. David took excellent care of our travel needs.
Well planned. Jumped right in to answer all questions and issues
Tracy got us a great rate and was very helpful in getting us prepared for our trip! We had a wonderful time. Tracy was also available to us while on our trip. We ran into an issue and Tracy immediately helped to solve our problem!
We are home after an awesome week in the Exumas. Thank you soooo much for booking this vacation for us. The location of our room worked out well. This is a beautiful resort. People should be aware that there is a lot of walking; and minimal formal entertainment. We met people and made our own entertainment. We met lots of interesting people. We would go back again. Great place for just relaxing and getting away. - Maryann M.
We would like to take this opportunity to thank you for a spectacular time on our cruise to Alaska. While you couldn’t predict the fabulous weather we had, you did provide us with great accommodations in the Aqua Class. We were extremely happy with not only Blu but all the specialty restaurants, the service and food. We felt special every where we went. Your “ green folder” was amazing and really helped our travels. While you couldn’t predict our travel glitches, thank you for being at the ready. I’m so sorry we must have interfered with your daughter’s wedding. What dedication, thank you. We can’t complete this note without thanking you, again, for the lovely bottle of champagne and cheese platter you ordered for our anniversary. So thoughtful. We hope to plan another vacation with you soon - Hannah B.
Fred and I just wanted to tell you what a fantastic job you did planning our African Vacation. It was perfect from start to finish. We saw all of the Big 5! Kampama River Lodge treated us like family. It was a trip of a lifetime. Thank you! - Beverly F.
We wish to extend our kudos to Tracy Gyr for the outstanding job she did in setting up our cruise on the Danube River. She was always available to take care of all situations that arose, such as the airlines canceling our flight home and did so in a highly professional manner. We recently booked two additional trips with Tracy. Highly recommend. Adele and Howie - Adele F.
Loved the Rhine-Moselle cruise with Avalon. Please tell people that they should never cruise the Rhine w/o adding the Moselle. That was the best part of the cruise for us. - Shara G.
We had a great time on our land and cruise tour to Alaska that you helped plan with us. Thank you so much for the bottle of wine and $50 onboard credit. It was so nice of you to think of us, and it made our trip feel even more special. - Cathie C.
HI Mrs Tracy, just wanted to thank you again. We had a fabulous (me - dream come true) time! SO MUCH that if you don't mind....we would like to do it again. Believe it or not Ernie's really (CaptainHOOK) hooked! Me...I am the Caribbean Queen or want to be??? I loved the surprise of islands popping up out of the water. I was in awe of the constant water and sky changes. IT was truly a worship and spiritual exprience for me. Although the hospitality and the majesty of the ship was lovely...it just can't be topped better for our first voyage you blessed us. thank you 10 times over. Will be in touch real soon. - Stephanie C.
We absolutely nothing but good to say about the trip. We loved all of it - even the rains and winds.. I can’t tell you how pleased we are with your services. I was just telling my bridge group about that today and explaining that if they used any other travel agent, they were making a mistake. - Shara G.
Thank you Tracy for all you did to guide 1st Breath with the FUNdraising Cruise. From the original suggestion, to keeping all our ducks in a row, and keeping us motivated. Bermuda was wonderful and it was comforting to know you were right there with our group. To all that participated we are grateful for your support and for being so much fun. We are looking forward to more smooth sailing in the future. — feeling loved. - Patricia F.
The trip was great. I loved the swim up room.. spent a lot of time sitting there in the water. We were apparently supposed to have a room somewhere else but they changed it to one with an ocean view. I never really figured out why. That was a great location. The place was extremely clean, friendly, tons of places to eat. We didn't get to them all. It was a wonderful, relaxing vacation. Thanks for the recommendation of a place and for booking it all for us. - Susan B.
Our trip to Hawaii was the trip of a lifetime!!! My sister & I had a wonderful time. You helped us SO much with the initial planning & all thru the trip. Thank you for the little extra things we found in our room from you when we got on board. The water was priceless. It had been awhile since I had taken a cruise & didn't remember they charged you for water. We talked with a lot of other people who had not used travel agents & stood in line a lot fixing things. The cruise ship was definitely the way to go. We saw so much in a week its hard to remember it all. Loved the text message you sent us for our final flight together. We went to the section that was on the ticket & then got the text from you & realized they had changed the gate on us! You saved us from missing our plane. I would say there are two things that stood out for me. The first would be the helicopter ride. I was terrified. Sister wanted to go, so we went. Best part of the whole trip! It was a beautiful day & it had rained a little the day before so there were tons of waterfalls inside the volcano. Beautiful!!! The second thing that was great was dinner the first night. My sister & I sat down at a table for six & said we would not mind sitting with others. A few minutes later four other ladies sat down at our table. They were also two sets of two. To make a long story short, we ended up having dinner together every night & compared notes on where we had been how our day had gone. It added an extra level to our trip. - Linda B.
My travel agent! She managed to get this group of people to Alaska and then some. From fishing for Salmon to the mountains of Denali. We traveled by plane, bus, trains, boats, canoes, helicopter, vans, amphibious vehicles, cruise ship and by foot! We saw so many incredible sights that there truly aren't words to describe. I had such a great time creating new memories with some very special people in my life. Thank you Laurie you did an amazing job... How you didn't lose your mind I'll never know! - Nancy M.
I want to thank Laurie for such a fantastic job with our Alaska trip. From start to finish it was perfect. Beautiful surroundings, great accommodations, new friends and phenomenal memories. Thank you from all my heart. I always love our trips. 👍🏻 Looking forward to our next adventure. - Charlene M.
Our travel agent, Tracy Gyr, made planning our honeymoon easy and our travel effortless! She was very helpful, organized and accommodating. I would recommend her to everyone! We loved that Secrets Jamaica allowed for us to have all the fun and relaxation we wished to have on our honeymoon! Vacation Express's (Nexus) transportation to and from the airport in Jamaica made us feel safe, and they were always available to us if we had any questions. - Danika M.
Had such a wonderful time on our Hawaii trip! We should have stayed 2 weeks. Especially the helicopter ride was the best. Great views! So many things to see. Thank you for setting everything up. It went very smoothly. - Donna N.
Laurie McCann is a top notch travel agent. She attended to every possible detail, including scooter rental (which was at our hotel when we arrived and left on the boat when we disembarked), best seats possible on the flights, and wheelchair requests at both airports, as well as obtaining travel insurance, booking the flights, the cruise and the hotel stay. She organized the documents (flight confirmations round trip, scooter info, insurance info), in the order we needed and provided a pouch to keep them organized and readily available. She kept in touch during the trip to provide updates and just checking in to see if we needed anything. I have traveled extensively world wide taking many escorted land tours as well as domestic and international cruises with many other travel companies. I cant imagine receiving any better service than what Laurie provided. I would highly recommend her and Bonbini Cruise Planners to anyone interested in traveling and we hope to have them take care of us on our next journey. - Elizabeth D.
American Queen Steamboat Co Cruise from New Orleans to Memphis Laurie McCann is a top notch travel agent. She attended to every possible detail, including scooter rental (which was at our hotel when we arrived and left on the boat when we disembarked), best seats possible on the flights, and wheelchair requests at both airports, as well as obtaining travel insurance, booking the flights, the cruise and the hotel stay. She organized the documents (flight confirmations round trip, scooter info, insurance info), in the order we needed and provided a pouch to keep them organized and readily available. She kept in touch during the trip to provide updates and just checking in to see if we needed anything. I have traveled extensively world wide taking many escorted land tours as well as domestic and international cruises with many other travel companies. I cant imagine receiving any better service than what Laurie provided. I would highly recommend her and Bonbini Cruise Planners to anyone interested in traveling and we hope to have them take care of us on our next journey. - Elizabeth D.
Tracy just wanted to thank you so much for helping make our first visit to Jamaica wonderful experience. We appreciate everything you did to make our travel so easy. We will contact you for our future travels. Rob and I really enjoy the Martha Brae river rafting. Our captain was very friendly and informed us about different plants and history of Jamaica as we took a relaxing trip down the river. We also had a great time on the river tubing. It was a fun experience tubing down the river. We had a large group with us but the 2 guides were wonderful keeping everyone together. The Jewel Paradise resort was great and everyone there was so friendly and helpful. Also the driver we had from the airport taught us a lot as we drove to the resort. He was so informative. We enjoyed the smaller resort, it was more personable! Thank you so much!! Barb - Barbara C.
From August 24-September 11, 2016, I traveled to London and Scotland using the services of travel concierge Tracy Gyr. This was the second time that Tracy planned my trip for me, and as with the first, her organization was impeccable! I told her the tour I wanted (Trafalgar's Outlander Themed Highland Trail), the dates I wanted to go and left the rest to Tracy. The tour itself was spectacular, and our tour director Bridget Upton was charming, engaging and fun. I highly recommend this particular tour of Scotland, even if one is not a fan of "Outlander" (there were three on our tour who had never heard of the show, and they loved the trip). Tracy went over my itinerary prior to the trip, guided me through a Trafalgar glitch of not initially meeting our tour director at the airport in Edinburgh, and she followed up with a call when I got home, to see if everything met my expectations. Without reservation, I recommend Tracy Gyr's services for anyone planning a trip, whether it's an organized guided tour or a getaway on one's own. She has the contacts, the knowledge and attention to detail to instill confidence for the trip! Now, I'm off to dream up my next one. - Deborah K.
Alaska was the trip of a lifetime and I couldn't be more happy to have gone! Thank you for planning the entire trip and for a wonderful dinner on ship!!! I'll be sure to contact you for future trips!! Thank you again, Ashley - ASHLEY A.
I would like to thank Tracy Gyr for being an absolutely wonderful travel agent!! When a connecting flight was cancelled , Tracy saved the day and got us a new flight with a different airline. We arrived home a few hours later than originally planned BUT we made it home and with all our luggage!!! I am truly grateful and appreciative. - Tracey W.
Tracy recommended Orca Island, Alaska. It was a peaceful, beautiful place. We were introduced to "clamping." Nick spent hours fishing off the dock. We are enjoying the reds he caught, a great reminder of this memorable vacation. Thanks Tracy!! - Elaine S.
You are the best travel agent ever. Couldn't have done it without you! Thanks so much everything was great. - Marcy F.
I want to thank my awesome travel agent Tracy Gyr for all of her expertise and guidance in maneuvering me through the process of visiting Scotland and Ireland. Tracy enabled me to take the trip of a lifetime. She masterminded every aspect of my trip so that the only thing I had to worry about was whether or not to come home. THANK YOU, TRACY!!!!!! I highly recommend her services. PS-Sorry I woke you up at 2:00 AM to tell you I had arrived. - Deborah K.
Thanks Tracy for all your help with our Hawaiian Cruise on Pride of America. It was my top bucket list trip. My best excursion ever was riding in a helicopter with no doors over an active volcano!!! Other than the long flight (which is what it is), the cruise was the best and the Pacific Beach Hotel was a great location and had great views. We all appreciated your help and guidance with this trip. Aloha. - Penny R.
Best-est travel goddess ever!!!!!! - Glenn W.
I just wanted to thank you again for helping us plan such a wonderful vacation. Without your help, we would have still been trying to decide. You did a great job helping us sort through many options and had great patience answering our many questions. The trip was wonderful. - Kristine B.
Dear Tracy: Just wanted to tell you "THANK YOU" for a wonderful vacation. This is a vacation that everyone should take. Anchorage was a fun town. The girls enjoyed shopping; I really liked the museum and all the private airplanes around town. Mt. McKinley was absolutely beautiful and in its glory. Thanks for fixing the weather! DeNali National Park was breathtaking. The train ride on the last car with its bubble glass dome and the open air observation deck was a special treat to this model railroader. The cruise ship was perfect, especially with its exquisite dining. By the way, thanks for arranging for the 5.9 earthquake while on board; the 30 second vibration was a real thrill! Glacier Bay was unbelievable. What a wonderful natural wonder to see. The highlight of the trip was the helicopter flight to Mendenhall Glacier and the dog sled ride. Kate just loved it and Connie held on tight during the flight through the beautiful mountains to the Glacier. I am so glad Kate could not adopt Attica, the two-month old Husky puppy, and bring her home from the Glacier. Attica was a real cutie! I was even surprised that you requested rain at the Rainforest Totem Park, although you didn't really need to go that far! All kidding aside, thanks for a great vacation that we will always remember! You made it so wonderful and easy! - Vincent C.
We had such a great time in Nashville! Everything was wonderful! We could get used to that lifestyle! Thank you for your excellent customer service! - Elaine T.
We had a wonderful time on our cruise. We just wanted to take a moment to thank you for all the effort you put into getting us on-board. From picking great rooms for us to registering us with MSC. YOu went above the call of duty to help Ron secure his passport. Of course your advice regarding our ports of call was priceless. When we book our next vacation, land or sea, we will definitely need your expertise again. It will be our pleasure to recommend your services to all our friends and family too. - Perry S.
The weather and ship were wonderful. I also want to thank you for the chocolate covered strawberries at arrival time and all that you did to assist me with my first cruise. Again, many thanks. Thank you for hanging in there with me.... YOU were GREAT!! - Ronald J.
Our trip was amazing!!! Enjoyed land and ship. Can’t even say what I liked better, the land part or the cruise part. Only one disappointment—it rained in Juneau (no dog sledding). I was soooo disappointed but “it is what it is”. We took a bush plane ride in Talkeetna. That was so much fun. I absolutely loved Talkeetna. What a cute, quaint lil Alaskan town. I loved the river boat ride in Fairbanks. From our first weekend with family to the very end it was magnificent. We chatted with so many people along the way. So many people were there from the Pittsburgh area. Had a clan of retired people from Florida that we ran into and chatted with all the time. They were so much fun. Met two women from England who travel all over the world. They had so many ideas of places we need to go and see. I can’t thank you enough for your professional services and your personal touch. Our trip went so smoothly. Not one bump along the way. Even when you said Vancouver airport might strike I wasn’t concerned. I figured whomever you had on call to help us— would help us. We will use your services again and would highly recommend you to anyone we know. - Nancy B.
Tracy, just wanted to thank you for all you did for our Alaska trip. Everything was very well planned, you thought of everything. I especially loved the green folder. Everything was totally laid out and simple to follow. We will use you in the future, as soon as we have some place to go. You did a fantastic job for us! Barb - Barbara D.
Just wanted to say thank you so much for a wonderful and relaxing family vacation in Mexico. The resort " Occidental Grand Xcaret" was amazing. The people were extremely nice and helpful. The food . Awesome. Swimming pool like none I have ever seen. You picked the right place for us. I also wanted thank Julio Chan, the Apple rep at the resort. He was the best. And if anyone else goes there, you must stop and eat at PACOS TACOS. ask for Roman. aka Speedy Gonzalos. Never let my Mojito dry up. We will be talking in the future. Can not wait for my next getaway with Heather. We all thank you Tracy. The Wickline Family - Walter W.
Just wanted to send a big THANK YOU for helping me with my trip. It was everything you said it would be and more. The girls and I had a blast boogie boarding in Cocoa Beach, relaxing in Cococay and swimming with the dolphins in Nassau. We shopped, we ate and most importantly we just relaxed. There were so many things to do it was hard to decide. I can't wait to see what next vacation brings! Thanks for everything. I cant wait till my next trip! ~Jonna - Jonna G.
many many thanks to my travel agent. She tolerated me for months before my trip since I was a "virgin cruiser". Debating next years trip. Bermuda, Punta Cana.....decisions decisions...If you need help, trust me she is awesome!! -Marie
I had coffee with the bestest travel agent! So excited its getting close. If you are planning a vacation you should contact Tracy@ bonbinicruiseplanners.com!
A special thank you to Tracy Gyr @ cruise planners for her special attention and making our cruise plans as stress free as possible, everything went so well! - Robert G.
Once again, you've made our travels seamless! Not withstanding the impending hurricane, Leslie, the Bermuda trip you arranged for us was great! You take care of all the details and we go and have fun! Thanks, too, for the gift in our room. It made dinner at sea even more enjoyable. We appreciate all your help! Thank you. Peggy & Rich - Peggy W.
Just wanted to thank you for all your help in planning our cruise vacation on Royal Carribean's Mariner of the Seas to the Western Carribean. As we have already told you we had a wonderful time!! None of us had ever gone on a cruise before so it was very special. LOved Royal Carribean and would definitely choose that cruise line again for a carribean destination. The staff was super friendly and very accomodating! The food was delicious (especially in the main dining room). We loved our waiter and assistant waiter! There was so much to do on board. The kids liked the ice show and attending their age-group activities which Royal Carribean did a nice job on. On our cruise we chose an excursion for every port of call. The first port that we stopped at was Roatan, Honduras. We chose the Tabyana Beach excursion. The scenery was beautiful with the blue carribean waters and the white sand beach. They had one of those Aqua Parks with slide and a trampoline floating on top of the water about 20 feet from shore which the kids loved! I think that we all could have used a few more hours here. The next place we stopped was Belize. We went to Rendezvous Caye where we had a snorkeling excursion. The Caye itself was stunning and the guides on the boat were very good and helpful. The water was very calm and warm in both areas but the snorkeling was definitely better in Roatan. Our last excursion was to the Chankanaab water park in Cozumel, Mexico where we did the Dolphin, Push, Pull and Swim. This one was our most expensive excursion and probably worth it since we may never do again. We all got to experience a dolphin kiss, swim and being pushed on a boogie board by our dolphins who were named America and Audrey. This was a great experience for us since we all love animals and were just in awe of these beautiful creatures. At the end of the week we were so sad when we had to leave the ship. We are hoping to be blessed enough to do this one more time before the kids go off to college. I highly recommend this type of vacation for families!! - Sharon B.
I went on the Alaskan Princess Cruise and it was amazing! It was a nice balance of being on the ship as well as being on land. The ports were beautiful and the excursions you suggested were amazing! There was so much to do on the ship and the staff was always willing to help make your trip memorable. The experience and memories will never be forgotten. Thank you for setting up a flawless trip! - Kimberly M.
Thanks for being our Cruise Planner! I enjoyed the trip and so did Tom. It was a trip of a Lifetime! And I'm sure glad we did it. Thank you again! Debbi

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