Travel Agent Details

About Amy Chen

Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you. Contact us today for helping you plan your next perfect adventure!

Hours of Operation

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 12:00pm
Saturday -
Sunday -

Testimonials

Working with Amy Chen and Simply-Traveled was a great experience! She was able to personalize our trip to Europe and we were able to do everything we wanted. She was so flexible with her time and went above and beyond before and during the trip! We had a blast ! - Jennifer P.
We had the best vacation! Amy was so helpful before and during our whole vacation! Highly recommend! - Jennifer P.
Working with Amy Chen and Cruise Planner was a wonderful experience. Amy made the process incredibly easy. I highly recommend Amy Chen and plan to use her for future trips. Thanks for making our trip memorable and easy! - Julie D.
Amy was wonderful to work with and did an amazing job arranging a trip to Mexico for the graduation daughters and their moms. She went above and beyond to get us just the right rooms and made sure every detail was made. - Lora C.
You assistance was invaluable! We had a great time and your planning made it very smooth! Also , the boys loved the interaction and your friendly nature ! - Stephen S.
Amy did a great job handling the logistics for our trip to Cozumel. She managed our airport transfers seamlessly and kept us informed about airline timing changes, ensuring everything went smoothly. Her attention to detail made our travel stress-free. Highly recommend!" - Jennifer D.
Another annual vacation gone bye and another wonderful vacation, that was created by Amy Chen. This vacation was 100% stress free and worry free. Amy was amazing putting together plans for this self-described difficult client. I am almost embarrassed to call myself her client, because she treats us like family each time. She shares personal experiences and likes and dislikes of the places we went to. I have and always will recommend the best travel advisor in the business, Amy Chen. - Shannon K.
Amy Chen is great. I’ve used her for a couple of trips and not a thing went wrong.
Great service. Amy was wonderful.
Amy was very diligent in our planning, communicating and executing fun destinations, hotels and routes for us. She was there to help along the trip and keep things going smoother. The time she spent with the prep work was very helpful to us. She really kept us organized with the itinerary binder. We loved it all!!! - Debbie B.
We booked a family vacation, my three adult children & me, to Florida in August. We wanted to spend two nights at Universal, Studios and then five nights in Ponce Inlet on the beach. This was a spur of the moment trip, booked very last minute, but Amy came through for us in every way! We had a beautiful room on the Universal property, we got the fast pass tickets for Universal, and had a great time. We then spent five days on the beach in Ponce Inlet in a gorgeous condo. Everything was perfect, and I really appreciate it Amy, working with me on such short notice and making it all such a great family vacation. It was our last trip together before my youngest left for college, and we wanted to make it memorable and it was! - Gina W.
Amy has booked multiple trips for my wife and I–both domestic and international. Amy has great attention to detail. She has a sincere interest in finding exactly what YOU want, and goes the extra mile to find it, and explore other backup options as well. She will hold your hand all the way to the airport gate, and be “on call” while you are enjoying yourself! Amy has found both locations, and resort rooms that exceeded all our expectations. If you need someone to take the hassle out of vacation and airfare shopping, Amy is your best choice. Darin and Jennifer Doak - Darin D.
Introducing our very own CRUISE Planner who owns her own business as a Cruise and Land SPECIALIST Amy Wiggins Chen Amy was recommended to me by a good friend in Lincoln. I immediately found her to be very kind & workable- she lives in Nashville, knows a lot of people & goes way beyond her duties to please her customers. Amy is very knowledgeable about the travel industry & just finished up training for Australia. She likes to go & learn about what the travel requests are, so she can share the best advice. When we first spoke with her, Chris gave her a list of 8-10 excursions we wanted to do, she worked hard on putting us an itinerary together that included all our wish list with Names, Addresses , phone numbers, maps of New York & & explicit directions & her personal phone number to call if ANY questions or problems. She mailed us a Spiral bound booklet of a calendar of what to expect everyday & hired our own driver to be picked up at airport & return trip to airport. Amy left nothing untouched. Our trip went off with absolutely no problems. Amy shared lots of ideas to save money, too. I can’t recommend her any more highly. She is fun & is not pushy at all. Just calling for advice & ideas was fun! Thanks Amy- you are the best. Call me for any more questions, her phone number…. You will be glad you did! - Judy M.
Amy did an amazing job. She helped us organize our busy vacation from start to finished leaving us to enjoy our vacation anticipation without all the worry. Even when we had unexpected problems with the airport and airline we chose she was easily available during the trip to help us navigate our way through. I will be using her assistance for any future trips we decide to take. - Brittiany N.
I love working with Amy! She is very inquisitive, thorough, knowledgeable and thoughtful. Amy took care of every detail of our trip including things we didn't even think of such as a private dinner away from our family group during our vacation. I know our group had a lot of requests and questions but, Amy was patient and always very personable. She is a true professional and a gem! - Charlotte B.
I reached out to Amy and told her that I wanted an amazing week visiting Disney World. She ask lots of questions. She got all our major preferences. She did a great job. We stayed at a beautiful downtown hotel. Our itinerary was very well planned out for us. We had an amazing week Thank you. Hal & Willa Walker - Willa W.
Amy did a fantastic job of helping us find accommodations that fit our needs in Dominican Republic. The room was fabulous and the resort everything we were looking for! So glad she helped us find the perfect spot for a getaway. - Rodney B.
Amy did a fantastic job of helping us find accommodations that fit our needs in Grenada. The room was fabulous and the resort everything we were looking for! So glad she helped us find the perfect spot for a getaway. - Jennifer D.
Amy was always easily accessible and willing to help! She’s kind and works hard to find what fits your lifestyle and activity choices perfectly. We loved working with Amy!
Amy took all the guess work out of planning my trip to Mexico. She was friendly, thorough, and patient. Amy was with me every step of the way and I was well informed of what to do and how she would assist me if things went awry (flight delays, etc.) on the trip. Thankfully everything went according to plan, but it is always better to be prepared! Not only did Amy get me a fantastic deal, but she was well organized with my travel itineraries and other essential documents, which included multiple hotel stays. She did all the work so I could just focus on enjoying the trip! - Fiona B.
Amy took all the guess work out of planning my trip to Mexico. She was friendly, thorough, and patient. Amy was with me every step of the way and I was well informed of what to do and how she would assist me if things went awry (flight delays, etc.) on the trip. Thankfully everything went well but it is always better to be prepared! Not only did Amy get me a fantastic deal, but she was well organized with my travel itineraries and other essential documents, which included multiple hotel stays.
What an amazing trip we had!!! Our house that we rented were beautiful and close to everything!! Amy did an amazing job on my dream vacation!! Thanks from all 8 of us!! - Michelle E.
Amy booked our trip to Margaritaville, Cap Cana. She was there waiting for us when we arrived. She organized dinners and fun. Unfortunately we had a hurricane hit on our 2nd night so the trip was not as we had hoped. Amy helped us get through the rough days of the trip. - Patricia P.
As many of you know airlines are cancelling many flights due to staff shortages. This happened twice in my recent trip. Amy refused to let this slow our vacation down. She quickly contacted the airlines and had them put us up for the night. The next morning my new connecting flight was cancelled also with no flights available for my destination. Again Amy refused to let that slow us down. I told Amy I was getting a car and starting a 17 hour drive to our destination. Amy quickly found a flight out of New Orleans saving us 10+ hours of driving. When the car rental company tried to "extort" money out of us once again Amy to the rescue. Amy arranged shuttles services to our destinations, hotel accommodations, alternate air transportation. I haven't even had a chance to mention how she had EVERYTHING setup for our Disney vacation. Magic bands set up, park reservations set up, dining plans set up. She sent us a folder with our entire itinerary. If it weren't for Amy we would have missed our cruise to start or vacation before our Disney trip. If you were ever on the fence using a travel agent let me tell you, you can't go wrong using Amy. When I was about to lose it Amy helped me keep my cool, with one exception but that was beyond her control. ADC Cruise Planners is simply the best out there. Thank you Amy for all you did. - Shannon K.
Amy did a great job with helping me plan my girls trip for my 50th birthday!! She was so accommodating with all my indecisiveness and not knowing initially where I wanted to go!! We ended up in Florida and had an amazing time!! I can’t wait to use her again and plan my next getaway!! - Laura R.
I am so thankful I had Amy to call when our flight to Cancun was canceled. She did a great job getting us a new flight quickly so we could still get to our destination. Thank you to Amy for helping us plan a much needed getaway!
Amy Chen made my first trip out of the country super simple, fun, and I can't wait to use her again!
I recently went on a trip to Cancun through Amy Chen! She was amazing!! Amy made sure we knew exactly what we needed before, during, and after the trip in order for it to be so special. Amy was able to help us when we were unsure of transportation with excursions. She was always just a phone call and text away. Amy was FANTASTIC!! I will definitely be booking with her again and telling my friends/family members to go to her with any vacation or travel needs.
Amy Chen booked a vacation for us to Savannah Georgia. It was beautiful. It was nice having every thing lined up. I did not have to worry about anything. I told her some things we’d be interested in doing and she made it happen. I’d recommend her for my family and friends. This is the second trip she’s taken care of for me.
Amy made everything so easy! From the time we first talked about where to go, until we got home! We had a welcome basket in our room and little surprises during the trip that made it special and SO FUN! Thank you Amy, for a very much needed, relaxing vacay!! - Cathy O.
Amy was easy to work with. Got all the activities arranged so I didn’t have to worry about anything. I’ll definitely use her again. - Brandy W.
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