Having traveled throughout Germany and Europe, I developed a deep love for exploring new destinations and discovering unique experiences. That passion for travel led me to a career dedicated to helping others create unforgettable journeys.
I believe exceptional travel experiences begin with exceptional customer service. My goal is to provide personalized attention and thoughtful planning so every trip is seamless, memorable, and tailored to your needs.
As an Accredited Cruise Counselor with the Cruise Lines International Association (CLIA), I am committed to staying informed and providing expert guidance in cruise and vacation planning. My mission is simple: to ensure every vacation I plan for my clients becomes a trip of a lifetime
Hours of Operation
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Saturday
-
Sunday
-
Testimonials
This is our first time working with Ed Dean. We have been very pleased with his work. Ed helped us book the trip we wanted , on somewhat short notice. He has been kind and easy to work with. We will connect with Rd for our next cruise adventure.- Steve L.
Paul Jones is "Da Man!!!"- Timothy B.
Paul is professional and has outstanding customer service- Bauduine B.
Ed was great to work with. I keep using and recommending him because he does such a great job.- Kathryn H.
My advisor went above and beyond for me on this trip. I had a lot of personal issues during the planning of it and he made it a priority to work through them and resolve them all before travel day. I had a situation arise during my trip about one of my excursions and it was handled before I ever knew there was a problem. I also had an issue with a planned transportation service and that is being handled also. Everything was perfect and I could not recommend Cruise Planners enough!- Tiffany F.
Paul was absolutely wonderful to work with. His knowledge and professionalism were unsurpassed. He listened to what we wanted and was able to book everything quickly using the best deals possible. I highly recommend Paul Jones at Cruise Planners.- Devae T.
Ed Dean saved my cruise. He had to scramble to find us replacement flights when the airline canceled our tickets.- Patricia B.
Ed did a tremendous job making our trip enjoyable and relaxing.- Patrick M.
Ed is a joy to work with. Cruise planner also had the best excursion choice! Very easy to navigate your page and Ed was incredibly responsive. Thank you for helping us with our dream vacation.- Kathryne T.
Nadine Hanson did an excellent job in planning every detail of our trip. I can’t imagine working with anyone else.- Joann W.
We had a phenomenal 25th anniversary cruise on the Mediterranean!! Since Ed was taking care of a personal matter, he kindly recommended Nadine to help us plan a trip of a lifetime. She was so patient and thoughtful with us because this was our first trip abroad. She catered to our every wish, and we had plenty! From flight to hotel, from shuttle to cruise; our needs were all met. Ed and Nadine are passionate planners and we can’t thank them enough for helping us make our dreams come true!- Dave and Bobbi E.
Everything was perfect, starting from embarkation to disembarking. Customer service was top notch.- Bauduine B.
Ed is an awesome travel agent. He always helps us, keeps us informed, and gets us what we want.
Ed Dean is an exceptional travel planner! He has, once again, helped us cross off another bucket list vacation!! Thanks Ed! You rock!- Lori P.
Ed has been our travel advisor for a few years now. It's very comforting to us that Ed cares as much about our vacation as we do! He ALWAYS gives 110%!! We just came back from a bucket list vacation to the UK and France. As this was our first international trip, Ed made sure to give us some invaluable tips. We will continue to use Ed for all of our travel needs. Thanks Ed!!- Lori P.
We had a wonderful train ride and visit to DC. Ed Dean planned this trip for us perfectly! We will use his services again for sure!- Chris B.
Our trip around Ireland on Railbookers was super. The Hotels were wonderful; the days tours spectacular. Ed Dean did a great job organizing everything- Bob O.
Ed is an amazing planner who will get back to you quickly and get the answers you need/are looking for!
Ed has been a great help to us planning and re-planning our vacation due to COVID. He even was willing to rebook us while he was on his own vacation. Ed goes above and beyond. Highly recommend.
Ed is, without a doubt, one of the best travel agents we've ever used! He really cares about making your travel experience the best it can be. We will definitely continue to book our vacations through him! Thanks Ed!
Our trip was well planned by Ed Dean and the vouchers made it easy to check in and know there would be no additional charges. Ed was always available to find answers to questions so that the trip was seamless from start to finish.
My wife and I just celebrated our 8th anniversary and there is no one I could even fathom trusting with a trip to our favorite city, Paris, than Ed Dean.
I'm a former travel agent and know what it takes to come up with a great itinerary and Ed handled ours with professionalism and enthusiasm.
I gave Ed a budget and set him on a mission to "just find something" for us in a certain date range, with a few starting points, and a preliminary budget. Being a former travel pro, I know that preliminary budgets at least get the ball rolling.
Ed checked (by my request), New York City, Quebec City, the Caribbean, and Europe. I didn't think we'd find anything with my budget because it was Labor Day weekend.
I gave Ed the task on a Friday morning. By 1pm he called me and said, "I'm done." When I asked what he meant by that, he replied, "I'm done. I found you your favorite city cheaper than Canada or New York."
He found us a direct flight out of Raleigh to CDG in Paris both ways. He found us a hotel that was nice (although, I changed it later to another hotel for an area preference). Travel insurance, access to excursions, and so on.
Even after upping the budget, getting the insurance in place, picking up a day trip and dinner cruise while there, Ed had all of our stuff in one place: his website and app. He checked in with me constantly leading up to and including the day we flew out as he had some travel docs for us to take with us.
He kept a watch on flight changes (luckily they were inconsequential) and had texted me within minutes of us getting our baggage from the claim area on the return to make sure we had gotten home safely.
I can't tell you enough how pleased we are with Ed's service, his attention to detail, and his friendship. If you have an important trip, a little getaway, a cruise, or your own "Calgon moment," it would behoove you to let Ed Dean handle all the arrangements.
As I used to say when I was an agent, "you work hard to earn the money to even take a vacation. Why are you working just as hard to plan it?" I always believed it when I said it, but Ed took that and raised the bar infinitely. He is your "guy."
Thank you, Ed! We had the time of our lives.
Ed is always so helpful. We have booked two European cruises with him. We will be going on a cruise in a couple months and he does a great job of keeping us informed on travel updates and restrictions. I would definitely recommend using him.- Kathryn H.
We have worked with Ed Dean before--always great results.
We have booked a month long trip to Iceland, Sweden and a Viking Baltic Cruise.
Ed has been very knowledgeable and got us a great rate and cabin.
When we heard about a direct out of Raleigh-Durham he got us switched over within a day.
Best guy to work with for your vacation.- Jeff N.
Thank you Ed!!!! You saved me more time than you even know!
Thanks!
Nikki
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