Travel Agent Details

About Steve & Heidi Austin

Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.  

Hours of Operation

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday -
Sunday -

Testimonials

Heidi & Steve make everything so easy and fun. This is one of the best vacations we have ever had. - Nicole B.
Heidi and Steve helped us find the perfect room for 3 of us. We were close to our fellow travelers. - Lila A.
Heidi and Steve are very knowledgeable and great to work with. - Dick F.
Very helpful. - Douglas A.
Heidi was very helpful, checking routinely to make sure we were ready to make the trip. - Frank H.
Our cruise planners, Heidi and Steve are excellent. They took care of all of the details of our awesome vacation. It is great to have professionals assist you. - Alan L.
Heidi and Steve are the best! Great follow up and reminders of deadlines and docs needed for travel out of US. Always incomparable service! - Carole S.
Heidi and Steve provided us outstanding service. They managed all of the details. We are looking forward to booking our next vacation through them. - Alan L.
Heidi and Steve give us the best service. Always checking in and following up with important information - Carole S.
Best travel planers. We enjoyed every day of the excursion and lived every city we visited. Time went faster than fast and we should go back and enjoy one or two cities in Spain in the near future. Hidi Austin went beyond to help us have a great vacation. - Sandra Z.
We recommend Steve and Heidi without any reservation. - Alan L.
Steve and Heidi found the perfect tour of the Canadian Rockies for us. Thank you. - Lila A.
We had a wonderful trip to the Hawaiian Islands with our granddaughters. Our excursions through Cruise Planners allowed us to visit the Volcano National Park, snorkle, and visit Pearl Harbor and the Arizona Memorial. When our flight to begin our cruise was delayed, Steve helped us rebook our flight and find a great place to stay before boarding our cruise in Maui. Heidi helped us with paperwork that was required by the cruise line to take our granddaughters. Thank you Steve and Heidi. You are the best. - Lila A.
Our travel agents are awesome. Steve and Heidi Austin are excellent. They minimize the stress of travel planning by taking care of the details. My wife and I refer the Austins to any and all who discuss travel.
Heidi and Steve take the stress out of travel. They are very detail orientated. It is great to have experts you can depend on!
Our trip to Machu Picchu and the Gallopagus was a Dreams come true. Heidi and Steve made all of the arrangements allowing us to feel comfortable and to enjoy thia amazing part of the World.
This was our first cruise and we did it as a family It couldn’t have been a better one. Heidi you done a great job of picking the right cruise for Susan myself and our family. Harmony of the seas was a great ship and if your were bored or you didn’t get enough food it has to be your own fault I have already suggested to a friend of mine who is thinking about a cruise down the road to pick you Heidi and harmony of the seas. If we ever go on another trip you Heidi will be our first choice as our travel advisor Thank you so much for is was a trip of a lifetime - Dale B.
Leave the stress of the details to Heidi. We have great confidence in Heidi making our travel worry free!
We just returned from our bus tour of Switzerland and Rhine River Cruise. The scenery was spectacular, our accommodations were first class and the friendships we made with the other travelers were exceptional. Heidi and Steve made sure our tour of Switzerland included the areas where my great grandparents had grown up and left to come to America. They made our trip seamless with transfers, the correct electrical adapters for Switzerland and Europe and answering our many questions. Thank Heidi and Steve
We had an awesome experience on our Globus Canadian Mountaineer Trip. The vacation may be our best one yet. Diana and I are appreciative of Heidi's assistance. She took care of the details. We know that she made a big difference. We have two more trips planned with her assistance. Never doubt a professional like Heidi Austin is of great value. - Alan L.
Had a great Vacation and Heidi went above and beyond helping us with out travel plans.
We took our granddaughters on an Alaskan Cruise. It was very important to us that they experience Alaska. We enjoyed our sight seeing including dog sledding on a glacier, whale watching, seeing bear cubs from our Skyglider, and lots of whale eagles, otters, porpoises, mountain goats, and a moose. Steve booked our cruise and flights and was available for our questions including what was required by the cruise line to take our granddaughters.
Heidi did a fantastic job picking a destination perfect for our family. She booked/ planned everything and provided us with a lot of information so we knew how to prepare and what to expect. We had a wonderful vacation in Punta Cana!!
We had so much fun! Our 1st cruise, will not be the last! Heidi made everything so easy!
Steve and Heidi were great about answering questions in a timely manner and helped us navigate some of the aspects of booking a cruise that we were unfamiliar with. They assisted with excursions, shuttle service, and selecting the cruise itself.
Very helpful and knowledgeable on travel and constantly changing restrictions. I feel much more confident booking with experienced travel planners.
Our travel agents are awesome - Heidi and Steve Austin. They help with all of the details that need to be accomplished.
We went to Mexico last year for our Wedding anniversary and it was great
Heidi and Steve are very attentive and always willing to answer any questions. Really appreciate the level of friendly customer service when booking with them.
Heidi is always exceptional with our travel plans. Always keeping us up to date with deals, requirements, and any updates. Highly recommended!!
They made booking a cruise very easy and hassle-free!
They have been great about helping keep our cruise trip organized and are willing to answer questions we have (and we are consistently asking questions - believe me)!
Steve and Heidi Austin are Rock Stars!
Steve & Heidi Austin Rock! We will go anyplace they book for us and really hope that they join us!
Booking was easy and it was so nice to get email updates, especially with COVID-19 changes!
We took our granddaughters to Houston and Galveston. Heidi and Steve arranged our flights, our hotel and our city pass. Our trip was seamless.
Our trip would have been a disappointment at best if it weren't for Heidi's help. She took time from your own weekend plans and helped us revamp our trip and saved the day. I would recommend Cruise Planner to anyone!
The effort and time put in by Heidi and Steve was immediately evident when both traveling and checking in to the property. Their expert guidance was spot on having provided all the appropriate links to accomplish all required paperwork prior to arrival and departure.
Great week. Excellent resort
I booked this past trip as a gift for my wife. We have been getting updates the whole time and has been great with no stress at all
Heidi and Steve give great individualized service!
The vacation was unreal. Heidi planned great accommodations for us. The entire trip was hassle free. We highly recommend Heidi for ALL your traveling needs.
Steve and Heidi made our recent trip an absolute success. Their attention to detail and adaptability to adjust to the changing envrironment made our travel not only memorable but relaxing (which a vacation is all about)!
While puzzling what to do or where to go for our 20th wedding anniversary, we spoke to Steve and Heidi who offered to help our search. I had no interest in researching resorts or coordinating flights. Steve's first suggestion right on the mark. Knowing that we loved waterskiing and diving, he showed us the Sandal's all inclusive resort in Negril, Jamaica. Waterskiing and diving were free and right at the resort. Steve and Heidi were there for us every step of the way. They helped us navigate the requirements for safe travel during the Covid 19 pandemic. They could not have been any more thorough and responsive. All in all, a truly great experience and one of our best vacations ever. Thanks so much Steve and Heidi. - Richard M.

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