Cruise Planners puts quality and service at the forefront of the travel experience while maintaining competitive pricing for ALL types of vacation travel. Kelley is an award winning and top producing Cruise Planners agency owner who believes vacation travel should be an experience not just another trip away from home. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you. Kelley and her team will help you discover exciting adventures around the world. Contact us today to start creating your future memories!
Hours of Operation
Monday
10:00am - 6:00pm
Tuesday
10:00am - 6:00pm
Wednesday
10:00am - 6:00pm
Thursday
10:00am - 6:00pm
Friday
10:00am - 6:00pm
Saturday
10:00am - 1:00pm
Sunday
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Testimonials
We had a very relaxing vacation, no stress no worries- Marchelle B.
the employees were outstanding- Annie B.
Thank you Kelley! The location of our room was perfect. You know exactly what is best for us.- Marla G.
Very helpful- Frank J.
Kelley is the very best!!- Scherry O.
Working with Alix was easy and always pleasant!- Virginia N.
Alix is always helpful, cheerful and friendly. She gives us some great options and suggestions when we need to explore more.- Deborah F.
Very accessible and prompt with responses to questions. Very knowledgeable of cruise industry, ships, offerings.- Kathleen H.
We have used Cruise Planners for years. They plan all our family cruises and vacations. 13 to be exact. We have taken anywhere from 10 to 36 people and the planning and execution couldn't have gone any smoother. They are truly exceptional to work with especially Alix Yoder and our previously advisors Kelley Austin and Malloy Brown. All ladies were very knowledgeable, courteous and just down right nice. They will continue to have our business.- Deborah W.
Kelley was amazing, she responded very fast and alwways had answers to our questions. The activities scheduled were so much fun.- Sergio P.
Kelley and her staff did and outstand job planning our Italy trip. Their partnership with Trips2Italy in planning the total trip was first class.- Hoyt A.
The constant communication and transparency made the planning process stress free, everything was laid out for us and we were well informed of the ins and outs of not only the travel process out of states but the resort as well. The timely communication, professionalism and kindness of Alix and Kelly made our experience an unforgettable one. We are grateful for being able to work with them- Rick G.
We had the most enjoyable trip thanks to Cruise Planners. We saw everything that we wanted to visit. This was our third cruise and shore vacation through them. Cruise Planners is the greatest!- Gary G.
Third Cruise Planners travel experience and all have been excellent.- James A.
Kelly kept me informed about everything I needed to know before the cruise and was available during the cruise to answer questions. I will definitely use Cruise Planners on all my cruises.- Stacia C.
All was excellent.- James M.
Exceeded my expectations in every way!
Service, experience, quality and professionalism!!!- Holly J.
We had a great family trip! Kelley Austin was amazing to work with and hope to plan another trip real soon!- Betty W.
You guys did a great job keeping me informed and on track with the things I need to do prior to the cruise. Alex and her mom did an excellent job keeping our events on track. They are awesome!- Karen S.
Alix Yoder was a perfect travel agent. Every detail of our trip was taken care of !- Ruthanne A.
We had the greatest Italy adventure. Everything was so well planned, and communication was excellent. Italy is magical in so many ways. We thoroughly enjoyed our trip. Thank you for all of your input and planning for our trip. We will highly recommend you.- Barry and Liz S.
Kelley was very involved in our tour planning which she “inherited,” in being sensitive to the needs of mostly older people and she was quick to respond to questions and concerns. We received outstanding service from her and her staff.
The trip exceeded my expectations. The tour guides were exceptional, especially our lead guide, Dianna. The tour ran smoothly with no major issues. I found the trip to be both educational and inspiring. Thanks for helping to make this such a memorable trip.- Mark D.
We had such a great trip down the Rhine on Viking River Cruises. I can’t thank Kelley Austin enough for putting this cruise and the extra excursions together for us. Everything from sending our luggage ahead, the Airline flights, hotels and the cruise itself went smoothly and efficiently. Kelly was there for us for every step including tips on what to wear and currency. From now on I won’t go cruising except through Kelley.- Linda D G.
Kelley Austin is extraordinary when planning my travels. Every detail is tended to and explained. I never have to worry or be concerned about anything at all. She welcomes any questions and always provides the appropriate answers. I highly recommend anyone to plan a vacation/trip through Kelley.- Moni M.
Kelley always goes above and beyond to help her clients achieve their travel goals. From choosing the right ship/itinerary to knowing the best cabins to suggest. She is always our go to person for all our vacation planning!
Kelley always listens to the vision we have for our trip and makes it reality. She is patient and helpful with all the planning for our trip. She is the best travel planner we have ever worked with.
WENT ON A CRUISE/LAND TOUR TO ALASKA THAT ALIX YODER PLANNED FOR US AND IT WAS SPECTACULAR! IT WAS OUR FIRST CRUISE AND WAS EVERYTHING I HAD IMAGINED A PERFECT CRUISE COULD BE! WE HAVE A VIKING RIVER CRUISE SCHEDULED FOR DECEMBER 2023. CAN'T WAIT!- Barbara R.
Kelley helped us choose the best place for our honeymoon. While there a tropical storm turned into a category 1 hurricane. Kelley and her team helped us navigate the cancellation for our flights, the rescheduling of transportation to the airport. She checked on us often to ensure we were as safe as possible and had what we needed. This is why I will keep using her. She eased the stress that occurred so we only needed to focus on making the best of things.
We can’t say enough about this cruise. From working with Kelley in the planning process, to the cruise itself, the attention to detail was phenomenal! It was an amazing experience!- Emilia X.
Kelley and her team are always on top of things. They respond promptly to any question and check in frequently to be sure we have everything we need or have done everything we need to. I highly recommend them. Looking forward to our next cruise!- Nancy B.
Kelley and Alix quickly helped us when we were confused about excursion booking- Timothy J.
Call Kelley Austin for all travel needs! She takes the pain and worry out it. She handles all aspects! Great person to work with.- James B.
We have used Kelly several times in the past and she makes the whole process easy, from planning to execution.- Michael G.
Kelley, thanks again for all you do in arranging our vacations. We appreciate your attention to details, and the guidance you provide to make ours a worry-free trip!- Cynthia T.
Alix put together an amazing trip to the Dominican Republic for us and our OLD college friends in January. We will ask her for her talent for all future trips.
Have cruised on many occasions with cruise planners. Trips were arranged By agent Kelley Austin. Have been cruising with the same group since approximately 2007 to date.
Alix is amazing! I’ve never had a trip I didn’t have to do all the research, planning, and booking for. Alix did it all and I was able to just pack and go. She was so sweet and really did a great job with our vacation!
Our travel agent was Alix and she did an awesome job helping organize our family reunion. She even took trip down to meet with us and even helped our group while she was there. We are very appreciative of her customer service and look forward to working with her in the future.- Chez D.
Kelly Austin has always been very helpful with every cruise we take.
Kelley did a great job with communicating and making sure all the details were taken care of. We had a wonderful time!!
Alix really cares about making your travel goals a reality. She is very thorough and responsive. So glad we had her in our corner!
Kelley was, as always, great to work with in getting our quick to plan vacation done! Her recommendation was spot on as to what we were looking for. We look forward to planning our next one with her!
Kelley was so incredibly helpful during the entire process. She got us an amazing deal for our honeymoon and we couldn't have been happier with our trip!
Kelley listens to what you want in your vacation experience and makes it a reality. The resort she suggested was amazing and we will go back! Kelley is the best of the best!
From the very start of our search as to what resorts had the amenities we were looking for, to being available for questions along the way as we traveled Alix was a true professional. She really made sure we knew what was available and what to expect. We were 5 couples traveling from different parts of the country and we all had an amazing experience.
Kelly goes above and beyond to make sure all my cruises are perfect.
I wouldn’t go anywhere without booking through Kelley! She cares and goes beyond to make your trip as perfect as it can be! And she’s funny too…so visits with her always enjoyable!
Kelley,
Thank you for making this experience wonderful and seamless. The resort was fabulous! There’s nothing I can say that needed to be done. Loved the waterfront room (thank you for making that happen!), restaurants and food was great, pools and beach were awesome! Hannah and Brandon’s wedding was super fun and beautiful. The staff were great and very warm and charming as well. From the ride from the airport and back, everything was perfect! I’ll recommend you as a travel planner to anyone who is looking. Thanks again.- Candis S.
We loved our trip! Kelley was so helpful and responsive!
Kelly is always ready to answer any questions I may have. She works hard to make my cruises memorable.
Kelley was a great resource for our recent cruise. As a first time cruiser her experienced recommendations on cabin made our experience much more enjoyable. There were also multiple times where she dealt with Carnival on hold for hours resolving issues. I will absolutely be using her for my next vacation!
Alix was phenomenal in helping us plan our trip. The timing was perfect. The resort homey all out trip requirements and the frequent communication made the entire trip that much smoother. The level of detail provided helped us feel at ease. I will definitely be using Alix to book my future travel.
Kelley always keeps the group of us straight! We always have a good experience!- Barbara K.
Alix made everything easy and relaxing. We would 100% use her again.
Alix was very helpful in planning our Disney trip. She was able to answer questions we didn't know and we didn't experience any delays from her end.
Alix helped us with our family vacation to the Grand Tetons last year, with flights, resort and car rental. She was so helpful and did a great job!
She was instrumental in giving us advice on how to get confirmed rebooking after a missed flight when the American Airline gate agents didn't give a darn and kept saying we should be able to get on the next flight, etc, etc.- Jackie M.
VERY GOOD: our guide, Mike, was truly excellent. He was extremely knowledgeable, friendly and a man of faith who knew the Bible and the history of the Middle East better than most ministers. The bus driver was also excellent. Nassar did a great job in high traffic areas of the country.
Wonderful vacation - no details left out!- Dorothy Z.
Kelley Austin is the best travel agent to work with. You will never have to worry about anything. She handles everything and then some.- James B.
Kelley Austin is the bomb!- Jason B.
I've been working with Kelley for many years, she's the BEST!!!- Jes T.
Alix Yoder has been amazing! She anticipated our needs & went above & beyond to make sure everything was easy & we had a good time!!- Cali H.
We absolutely loved our 7 day cruise on Carnival & Alix, our travel agent, made it seamless! Alix always goes above & beyond to help us & we are beyond grateful for her! This time she got us a shore excursion that suited our family’s needs perfectly & did the leg work to make sure everything was good to go the day of!!- Cali H.
Kelley always gives us good service and try’s to keep us all together!! She answers all our questions no matter how lame they are!! ??- Barbara K.
Kelley is always helpful and pleasant to work with. She is always looking for the best options for your travels. If you have any questions she is prompt to answer them and always responds to your messages quickly.- Patsy J.
Our trip was absolutely amazing. As ALWAYS! Thank you Kelley so much for making our honeymoon very special.- Tamara W.
We had a wonderful time everything was perfect. From your help with the hotel to the parking and the location of the cabin. We loved it. I will recommend you to anyone who want to travel on cruises anywhere. Again thanks a million- Kirsten W.
Kelley was easy to work with. She answered the questions and kept us on track. We’ll be using her again
Kelly does a fantastic job of getting us the best room for getting around the ship. She is so friendly and fun to work with. I know I can count on Kelly to do a great job for me.- Karen C.
Alix has been great to work with! She's very communicative and helpful both before and during the trip.
Kelley has been a great help to us.- Herbert A.
All the little details were handled and it was a worry free vacation.
The trip went off without a hitch! Alix was very responsive and helped us along the way, even answer questions we had while we were out of the country.
Kelley is an awesome agent!
Kelley is so detailed. No question goes unanswered. She is fantastic to work with!- Alice L.
From start to end, Jamie answered all my questions and helped put my mind at ease that everything was taken care of. We had a group of 6 traveling and it’s not easy having everyone gather info timely. I didn’t have to worry about a single thing!
Our cruise on Carnival was a great success thanks to Kelley. She made the booking easy and kept us apprised every step of the way so the entire process was seamless. No surprises, just a great vacation.- John M.
Kelley booked us with a group to Puerto Vallarta at an all inclusive. She handled all aspects and it was a great trip! I will always use Cruise Planner for our trips.- James B.
We love booking with Kelley , she always takes such good care of us- Tress F.
Alix was so helpful and always checked in with us to make sure all was going well.
Alix is absolutely the best! It has been a long time since we have traveled and with all the changing rules with COVID I would highly recommend her. She was extremely thorough and guided us through all the obstacles that we might incur.
Kelley exceeded our expectations of a travel agent. Coordinated transportation from airport to and from hotel. Was ahead of those ride requirements when airline times changed. Upgraded our rooms as a surprise. Patiently dealt with rude and unrealistic guests in our group. Was thoroughly timely on information requirements to ensure a successful vacation
Such a pleasure to work with Kelley. She is professional, accommodating, fantastic communicator, attentive to my needs, knowledgeable, and the very best travel agent!
I recently took a trip during Covid to Mexico. Kelley Austin is our agent and she was excellent. She prepared us for every situation. Our trip was wonderful. When we arrived there was an expected hurricane. All protocol done by the hotel was expected and done well. We had to head to our rooms early that evening. A meal was delivered for dinner. The next morning breakfast was open and we started our day. The storm had blown past us. Minor water in our room but the resort took care of that promptly. The restaurants were excellent. The pools were very nice. The staff was very pleasant and polite. We decided to get massages and the spa was wonderful. A very nice vacation and break in the normal mess of Covid. The hotel followed sanitation protocol. Masks were worn by all staff. I felt completely safe. Highly recommend an adult only resort as we were not travelling with children. We had never experienced one before and loved it.- Tracy M.
I highly recommend using a travel agent through this agency for your next vacation!
Alix is especially wonderful and will really help you find what you are looking for. I was recently married in August and although many suggested we hold off on booking our honeymoon trip we decided not to. Planning a wedding and honeymoon during a pandemic was extremely stressful to say the least. Our flight was cancelled multiple times by the airline, but Alix was always very quick to work with us and make sure our honeymoon would not get cancelled. We originally had our hearts set on Costa Rica, but learned less than a month before our trip that they would not allow any Americans to enter their country because of our unfortunate handling of COVID. We were pretty devastated. I didn’t have the capacity to re-plan the trip with the wedding being a few weeks away. Alix immediately figured out exactly which countries would allow us to travel into and with the least amount of restrictions so we could enjoy ourselves as much as possible. Limited with options, we settled on Cabo, Mexico and she quickly secured a beautiful resort that met our needs and expectations. I am a vegetarian and wanted to make sure our all inclusive resort would have options for me. Alix went ABOVE AND BEYOND to make sure of that for me. We felt very lucky to have found her and cruise planners to book our honeymoon. We had a wonderful trip and thank her whole heartedly for helping us out. You will not regret using their services on your next trip.- Sophia C.
Long story short, you need Kelley in your corner.
As a #coronabride, Kelley has dealt with me at my worst and still chose to care for me. She fought hard for me to get the best honeymoon deals possible not only once, but TWICE. Kelley was always available to chat about travel related things (but also wedding things). On MULTIPLE occasions I called Kelley panicked and she was so incredibly kind and helped me navigate this unprecedented pandemic. Unfortunately, after having to reschedule the honeymoon a second time, we decided we needed to cancel and rebook later. Kelley reassured me that when the time was right for me, she would plan the most incredible honeymoon (for the third time). As of now we don’t have any honeymoon plans in the books, but without a doubt Kelley is still cheering for me in my corner.
Kelley has become a great friend and confidant through this global pandemic. I trust Kelley wholeheartedly and will continue to use her as my travel agent again and again.- Allegra A.
We had a great time In Cabo at an amazing Resort thanks to Kelley! I really recommend using her especially travelling out of the country! She can set you up with everything even daily excursions!!- Mary Kay W.
We arrived from our Honeymoon last night and it's back to reality haha. We just wanted to say THANK YOU so much for everything! We had such a great experience and it couldn't have been smoother! Bora Bora was so amazing and we just loved all the little details you threw in! You made this vacation so easy for us and we greatly appreciate it.
We will definitely be contacting you for our future travels! Take care!- Juan L.
Cruise Planners - Kelley Austin is AMAZING! She planned us the BEST Thailand Honeymoon! After my mom met her at the Bridal Show in Bryan, TX, my mom recommended I reach out to her to ask if she would be able to assist in planning my upcoming Thailand honeymoon. I told Kelley what we were looking for and a general idea of what we were thinking, and she came up with the best vacation ever! Everything she planned was fabulous!!!! The next time we plan a big trip, we will DEFINITELY be using her services again!!! Thank you for everything!!!!- Michelle B.
Kelley is an awesome talent and made our Anniversary celebration to Canada an absolute success. She loves what she does and knows how to address the 'little' things that most would never think of! We had a blast, avoided some potential snags and made some wonderful memories all because Kelley cares about the details. We highly recommend Kelley!- Richard G.
Kelley has been absolutely amazing to work with! We have booked vacations through her for the last five years starting with our honeymoon, including an incredible trip to Ireland and most recently a quick family getaway to Breckenridge. Each time all I’ve had to do is tell her what I am thinking and when, and she takes care of everything else! I would highly recommend Kelley!- Kathleen B.
Kelley worked so well with my family and I to plan an awesome beach wedding in Puerto Vallarta! She knows the best places and has great insight on vacation and wedding details. She also handles problems or bumps in the road with grace and ease! She really had my back and worked with my extremely busy schedule. We had the most amazing time and can’t wait to plan our next vacation with her.
Thank you for everything,
The Goodmans ??- Morgan L.
That was the most amazing trip I think we could ever go on!!! The first 2 days were spent just around the resort, snorkeling out of our bungalow, snorkeling in the lagoon and just enjoying the incredible views! We ended up going on a full day activity of the jeep 4x4 tour and then we did a jet ski tour! In between we got lunch at Bloody Mary's which was cool because that saved us a trip over to the main island!! The views were awesome as you know, and then 2 days after the tour we did the snorkel with sharks and stingrays!
We won’t ever be able to thank you enough for putting everything together! Everything about the resort you recommended was great! The breakfast being included was awesome. Lunches and dinners were great. You were absolutely right about watching a rain storm! One of our last days there it was rainy all day, so we got to lay in bed and just watch the rain sweep across the water.
A lot of people that I've talked to have asked me if at the end we were ready to get back to the US but as i tell them, the worst part of our trip was the walk to the dock knowing that we had to leave!
Thank you so much again for an unforgettable vacation that probably wouldn't have been possible without all of your help!!!- Collin W.
Our recent cruise was awesome. Kelley Austin is the best and she really knows her "stuff" when it comes to planning a cruise. Thank you Kelley!- Richard T.
We cannot thank Kelley enough for all the guidance, patience and just overall ease she created in planning our honeymoon. We came in with very little knowledge of traveling outside of the country or even knowing where we wanted to vacation. She was amazing in finding out what was important to us and guiding us to a destination and resort that would best fit our vision for the perfect honeymoon. With her help, we landed on a trip spent in St. Lucia where we experienced a wonderful honeymoon filled with adventurous excursions, delicious food and the most accommodating staff and locals. She hit every checkmark on our list and we cannot thank her enough for allowing us the much-needed relaxation and vacation we will never forget. We both work rather strange schedules and the ease and comfort we received in knowing everything was booked and taken care of with very little effort on our part was the cherry on top. We are excited to plan our next adventure with the assistance of Kelley.”- Kelly N.
Kelley made our Italy honeymoon dream a reality! Thanks to her thorough knowledge of the area, she made sure we were well taken care of and we had fun events planned. We were able to fully customize our trip; we could have had her plan as much or as little excursions as we wanted. Kelley’s team in Italy customer service was great as well. They were so accommodating. I’m so thankful for her quick communication leading up to and during the trip. I never felt like we were a bother—it was more like joining a family.
Angie and Stephen- Angeline J.
We highly recommend Kelley Austin! Her services are priceless. She listens to the adventure you are seeking and makes it happen with your budget. Her recommendations for spots to visit are nothing but amazing!
This past trip my husband and I traveled to Iceland and Ireland. Since we would be driving in Ireland, Kelley highly pushed for us to get travels insurance and car insurance. At first, I was weary but I am so glad I listened to her advice because we got in a car accident. Kelley made the whole ordeal a smooth process and on top of that I experienced her showing great concern and care for us. I called at some crazy time in the morning and she picked up. Immediately she helped to calm us down and kept reassuring us it would be okay. She handled things on her end which made it easy to close out the issue when we got home. I had to take a couple pictures of the evidence and filed a claim in 30 minutes. Kelley on her end talk with a manager and got our money the same day. If you have never been in a bind in a foreign country, you haven’t felt the uneasiness of what will happened next. With Kelley Austin that uneasiness is washed away because she is working to make sure you have the time of your life!!
Just know when you travel with Kelley Austin as your travel agent, you have someone on your side looking out for you, your family, and your adventure!- Brittany P.
This was both of ours first trip out of the country. Prior to reaching out to Kelley we were nervous and intimidated by traveling to Thailand. Kelley made the process almost effortless. She inquired on what we envisioned our trip to Thailand to be like and developed the perfect itinerary for us. We had absolutely zero issues with our trip and every aspect of travel and accommodations was above and beyond. We are extremely pleased with the service Kelley provided to us and she has earned lifelong clients.
Brittany and Justin- Brittany B.
From the moment we first contacted Kelley seeking help for our destination wedding and honeymoon, we knew we had made the right choice. We were feeling overwhelmed trying to pick a resort and location for our wedding and came across Kelley’s name after someone had recommended finding a “destination wedding expert.” Kelley responded so quickly and we spoke on the phone for almost two hours discussing the pros and cons for different resorts. She instantly took away the stress and anxiety of picking a resort. She took the time to listen to what we wanted and gave us recommendations based on our wants and needs for both the wedding and the honeymoon. Kelley made us feel like we were her only clients. She took the time to get to know us as well as our guests. She always responded to emails, texts, and phone calls so quickly. Kelley truly goes above and beyond. Kelley had the hard task of dealing with the many problems that occurred before and during the wedding. From difficult wedding guests, last minute changes, and multiple panicked phone calls, she remained calm and took care of EVERY situation. One of the guests at the wedding slipped and fell and broke her wrist. Kelley was immediately re-arranging multiple travel plans to get her back to the United States as soon as possible. Even though she was in the United States and it was late at night, she made herself completely available to talk on the phone and help calm the situation. I can not say enough wonderful things about Kelley. She truly goes above and beyond for everyone even when it is undeserved. We had such a great experience with Kelley, we are rendering her services for a Europe trip in the summer of 2018. Thank you Kelley for making our wedding and honeymoon absolutely perfect.
Dale and Sarah Collins- Sarah C.
Thank you sooooo much for everything you did to make our vacation nothing short of perfect! I cried when we left! I was so happy with every part of our experience, and it started with you.
After our time at Dreams Tulum, I have my parents looking to plan their 40th wedding anniversary there next year. I would LOVE for them to have an amazing vacation as we did.
Thank you,
Alissa :-)- Alissa R.
We had a wonderful time! St. Lucia is beautiful! We really enjoyed every aspect of it. We took several excursions so we were busy. The resort was beyond what I could have imagined. It has an exquisite foyer with gorgeous views. Our room was perfect! More than what I ever expected! All of us were so pleased.
Thank you for everything you did for us to make this a wonderful experience!
- Doreen W.
Hi Kelley,
I cannot thank you enough for booking my family and I such a wonderful trip. Legoland was the perfect birthday gift to our eight-year-old son, Jason. Legoland was everything you promised and much more. All the folks at Legoland were amazing and made Jason’s birthday extra special. Thank you for letting them know our baby was turning eight while we were there. The weather could not have been any better, the hotel was awesome, and the people were gracious. You booked the perfect flights that were accommodating to our schedules and location. As you know this was my first time flying and our family vacation – thank you for making it memorable. We truly want to thank you for all your work to make this a seamless vacation, aided by your tips and suggestions. Again, thank you very much!! We look forward to our next trip! :-)
Ana Cosino
Advertising Director - Navasota Examiner
- Ana C.
Thanks to Kelly Austin we just came back from the most amazing cruise/vacation of our lives! There are no words for our experience. We love you, Kelly. Charles and Delores Posinski- Delores P.
Kelley did a wonderful job helping us plan our cruise. We are not experienced "cruisers" so her knowledge and suggestions were great. We will definitely use her services again! And the Celebrity Silhouette was awesome!!- Richard T.
Kelley did an amazing job booking our honeymoon. She listened to exactly what I wanted - a tropical resort, lots of restaurants, deep sea fishing, snorkeling, and zip lining. Sandals Grand Antigua was PERFECT for us! We will definitely be coming back. Kelley is fast to respond to our needs and fast to book all our travel plans in the short time we gave her. She gave us this super cute travel pack that had our luggage tags, pins, koozies, and all of our travel arrangements in one place. That pouch came in SO handy the entire trip. Our stay was incredible and we have an amazing video to show how great it was thanks to Kelley!
Our honeymoon video! Sandals Grand Antigua 2016!
https://youtu.be/GAdOMzzekyo
- Lora P.
We were at the beginning of our Alaskan land tour/cruise (Celebrity Millenium) when my husband experienced an esphogus issues where he couldn't swallow solid food. I emailed Kelley and she promptly responded notifying the cruise and followed up with us and kept tabs on us the whole trip. The cruise dining staff were very accommodating thanks to Kelley's persistence and we ended up having a fabulous time. It is absolutely imperative to have a cruise planner like Kelley for not only ease and advice, but in case of emergency like we had! We will definitely be using Kelley and Cruise Planners in the future!- Jill H.
I don't even know how to put into words how grateful we were to have such an amazing wedding that was coordinated from all the wedding planning to fine travel details so flawlessly! We are so thankful for you as well as all of the staff at Dreams, Tulum for everything! I've never had so much fun on a vacation! Thought it rained on our wedding day I am taking that as a sign of good luck...Dreams back up
plan in the chapel was just as beautiful. :)
I have a friend who just became engaged and is also going to do a destination wedding. She's been seeking some advice and telling me about some travel agents she has talked to thus far. I then told her she would be crazy to go with anyone else besides you so she should be contacting you soon!
- Amber W.
After the initial excitement of getting engaged I knew that I would need to start planning a wedding and was immediately completely overwhelmed. I always wanted a destination wedding but was not sure where to start. I researched destination wedding and travel coordinators and picked out 3 people to contact. Kelley Austin was my second phone call. After speaking with her, I never made the 3rd call.
Right away she made me feel at ease about the whole process. I was concerned about picking a venue in another country that I had never been to before. Kelley asked just the right questions and was able to make recommendations to help me choose the destination and resort that would best fit my vision for my wedding day. However, that was only the beginning. Over the next 8 months Kelley worked tirelessly to help keep myself, my guests and the resort all organized, informed and on the same page.
The end result was a wedding event beyond anything I ever could have dreamed of. Absolutely amazing down to the very last detail! Most of those in our group were regular travelers and hard to impress but ALL raved about the trip the entire time and are still talking about it.
Kelley is the ultimate, expert professional. She has truly become a part of the family and I look forward to working with her in the future on anniversary trips and family vacations.
- Wendy W.
I don't know where to start.. Kelley was absolutely amazing and really helped make planning our destination wedding easy! From negotiating a great group rate and handling all 46 guests reservations to helping us plan our honeymoon, she was always there and easy to work with.
Before working with Kelley we looked for days at countless resorts, but with her extensive knowledge of the riviera maya she was able to guide us to a great resort that she was personally familiar with. Knowing that we would be in good hands at the resort definitely helped ease some of our fears! As the trip came closer Kelley sent out great and informative packets to each guest so that they knew exactly what to do and expect. This really helped, as many of our guests had never been out of the country before.
Kelley even went above and beyond days before the trip when a few family members had medical emergencies. She was able to quickly react and work with the resorts to modify their itineraries.
In summary, if you are planning a destination wedding or honeymoon I would HIGHLY recommend you consider working with Kelley. You won't regret it!
- April N.
My husband and I used Kelley Austin from Cruise Planners as the travel agent for our honeymoon to the Dominican Republic. In the midst of chaotic wedding planning, Kelley was a breeze to work with and went beyond all of our requests to book a fabulous all-inclusive resort. She took away the many stresses associated with foreign travel and had us well-prepared in what to expect upon arrival to our destination. We more than enjoyed our trip and Kelley’s plans and services that went into it.
I will most definitely be using and recommending Kelley Austin for future travels.
To sum it all up, we loved her service and her personality. Brandon and Emmy Kiphen - October 21, 2015- Emmy W.