Cruise Planners acescruising.com has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. acescruising.com travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.
Tom has been traveling for over 25 years, has 70 cruises completed through 2025 and over 110 five star reviews over google platforms. His love for travel and dedication to guest service will enhance your trip, save you time, add value and a personal touch to your trip!
No matter where you are in the world, Tom can help with your trip of the day or your trip of a lifetime! Call us today!
tom.hollembaek@cruiseplanners.com
Hours of Operation
Monday
9:15am - 9:45pm
Tuesday
9:15am - 9:45pm
Wednesday
9:15am - 9:45pm
Thursday
9:15am - 9:45pm
Friday
9:15am - 9:45pm
Saturday
12:00pm - 4:45pm
Sunday
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Testimonials
Tom at Ace Cruising was so extremely helpful with all my cruises.
this trip was a once in a lifetime dream come true! We saw the Northern Lights & were one of the lucky to see Mt Denali ( only 30 % of visitors ever get to see them due to the weather conditions)- Karen D.
I love working with Tom. He is always very responsive and follow through without reminders.- SANDRA H.
Our agent Tom is the most responsive agent you could ask for. Thank you Tom
I went on a cruise with Mark and Kim Fuller. It was a blast!
Tom Hollembaek had been our go to travel planner for several years. Recommend him to everyone.
We had a great time on the Norwegian Encore and want to thank you for all your assistance with planning this trip. Your help and suggestions for enhancing our trip were very helpful and appreciated.- Karen D.
Tom is very efficient, effective, and friendly. He goes above and beyond to make sure we were well prepared for our cruise, and he gave us heads up about special features to check out on the ship and shore.
Residence Alamanda was awesome. Beautifully updated room. Great location. Tom was very attentive. He made sure we got checked and answered any questions we had while we were there.- Kelly R.
This cruise was a great family vacation and a chance to get to know our distant grandchildren better before they cut loose and go out on their own. A good trip.!
One of my best bucket list vacations. The Panama Canal history and how it was built was amazing. I am so glad I got a chance to experience passing through the canal. Thank you Tom for arranging for us to visit Panama City before going on the cruise as we were able to visit the canal before the cruise. It had more meaning as we sailed through.- Rachel C.
One of my best bucket list vacations. The Panama Canal history and how it was built was amazing. I am so glad I got a chance to experience passing through the canal. Thank you Tom for arranging for us to visit Panama City before going on the cruise as we were able to visit the canal before the cruise. It had more meaning as we sailed through.- Rachel C.
Tom is great to work with and goes the extra mile! This will be our first cruise and it's a large group of us going for my nieces wedding in February and he has handled it for all of us. I'm sure it will be a great time had by all because of Tom's knowledge and expertise! Thanks Tom! If we ever do another one we will definitely be calling you!- Lonna N.
Enjoyed the cruise and the assistance in booking.
Tom was amazing throughout the entire planning of our first cruise thru Europe. He had some great tips and ideas about excursions we would like, He helped us find a hotel to stay in Barcelona for before the cruise. He knew specific details about both airlines as well. He gave us reminders before the trip to ensure that we had everything we needed for an awesome trip! Whenever I texted him a question, he got back to. me quickly with an answer. I also found it helpful that he had been on this exact cruise before and could talk to me about all of his experiences. I have never used a travel agent before but will definitely continue using Tom for future trips!!!- Jordana S.
We LOVE Tom!! He knows my family's needs for a relaxing vacation and never fails to come through with the best plans.- Rachel N.
This was my first time on Celebrity and I had no idea what to expect. Tom did a great job with helping me plan this cruise, select a room, and manage expectations. Overall, I had a great time and would use Tom in the future for my next cruise.
Thomas has been our travel agent for 5 years already. Always so knowledgeable and accessible at almost any time I reach out to him. Gives us an excellent prices and know all about cruise. I will continue to use his services and I highly recommend him. Thanks so much Thomas!- Yeri M.
Tom has worked on my cruises for the last 4 years and will continue going back to him, he gives excellent service and know everything about the companies.
Working with Tom has been such a great experience! He thinks of all the details and anticipates exactly what we need.- Rachel N.
This was the first time we booked a cruise with Tom. He has been very helpful in answering questions outside his office hours but during Australian Eastern Standard Time. We will certainly call on his services again. Melville- MELVILLE S.
Tom helped us book our cruise a long time ago and was super helpful with our booking in June 2022. We are grateful for his help and assistance on this last cruise. We will continue to book our cruise with him. Thanks for all of your help.
I have been using Tom for many years as my travel consultant. He has planned many trips for me including: cruises, shore excursions, land tours, all-inclusives, hotels, travel insurance, and car rentals. Tom is Knowledgeable, attentive and has always worked hard to get me the best deals. His service does not stop at the point of sale. Tom is currently working on my next Vacation.- Jennifer A.
I’ve worked with Tom and AcesCruising several times and each experience has been great. He truly cares about his guests and goes above and beyond to plan the best vacation possible. I can’t wait to book again!- Mandy M.
Tom gave us great customer service and will do another booking with him in the future- Maria G.
Thomas is our "go to" travel planner. He is always available with great suggestions. We have referred him over and over again to friends and family alike. There is no need to go anywhere else, because he has our back and knows what our likes and dislikes are. It's wonderful to have a personal concierge make the plans for us!
Tom recommended travel insurance for my cruise. I trusted him because he has always given me good advice about travel. Not only was I saved from a financial disaster because I had a payable insurance claim, but he seemed to sincerely care about the hardship our family had. He was an anchor--thanks Tom!- Sandra W.
Tom is always ready to help and has all the answers (most times).
We are so excited to be cruising again. Tom has gotten us on four ships since they began sailing last fall. We've got two more booked with him and an planning to get another one in this spring. Tom watches for great deals and keeps Us informed. And he's always there to help with any questions we may have. We won't book a cruise or other vacation without him. He's also booked us hotel rooms as well as land vacation resorts.
I first met Tom in 2019 when he help plan a trip to Italy. Since then I have given him all my travel business. He has always been very helpful and knowledgeable about whatever questions we may throw his way. I would highly recommend Tom as you travel agent.- Nazario Steven R.
I had a friend recommend Tom to me a while back. When it comes to customer service and finding deals/packages that are fit for you and the family there is no one better. THANKS Tom for another great vacation.- Kevin S.
Tom does respond quickly.
Tom is by far the best travel agent that I have ever worked with. The level of customer service he provides is top-notch! Tom is extremely knowledgeable about both the cruise and resort industries, and works diligently to customize a vacation package that is specific to your desires and needs. What I love about Tom is that he is not only personable and professional, he also looks out for your best interests. You will truly have a friend as your agent!- Kimberly B.
We have enjoyed rebooking with Tom these past few years. He sends us great deals and is able to keep track of our carried over deposits and paid cruises from 2020. He's even booked a resort vacation and motel rooms for us. We give his name out about every month to someone looking to travel. We won't book without him. We cruise again in 13 days!
Tom has taken such great care of us since meeting him on a cruise a few years ago. We won't book without him. And, he can help with more than cruises! When cruises were shut down, he booked us a resort and has helped in securing motel rooms as needed. It was great to be back on a cruise last week after almost 2 years without a cruise! Gotta get another one booked!- Kimberly F.
I would and have recommended our travel agent, Tom Hollembeak to anyone. He makes you feel safe when traveling. He does a great job at responding and handling planning and issues if they arise.
I was referred to Tom Hollembaek in 2018 and he has been the only travel advisor I have worked with since then. He is helpful, responsive, he answers any and all questions we might have and he gives his honest opinions when asked. I have and will recommend him to anyone who is looking for someone to help them plan and book their trips,
Tom did a great job find the right fit for our cruise and went the extra mile to get the best deal .- Carol H.
Tom makes it happen last minute or several months in advanced. I am on my third trip planned through Tom and it won’t be my last. Highly recommend if you like ease of travel and simplicity through the process. Competitive pricing too!- John G.
As always great job Tom. Always a pleasure working with you.- Carol H.
Great job overall!!!- tom H.
Tom Hollembaek is an amazing travel agent. He listens to our input & gives back prompt advice. No hard sell or up selling!
Tom's recommendations & service is spot on!
