Marc Bokoff of Cruise Planners office, brings 35+ years of professional travel experience to work for you every day. Combining extensive travel knowledge and dedication to exceptional customer service (his motto is "where service is more than a word") he is available to assist with ALL of your travel needs - on land, sea and river. Marc helps clients find exciting adventures around the world to create exceptional memories that last a lifetime. From cruises, to land tours, to group travel, destination weddings, resorts, and completely packaged vacations, Marc creates unforgettable vacations for every client's specific desires.
Isn't it time to BOOK your ESCAPE?
Hours of Operation
Monday
9:00am - 9:00pm
Tuesday
9:00am - 9:00pm
Wednesday
9:00am - 9:00pm
Thursday
9:00am - 9:00pm
Friday
9:00am - 5:00pm
Saturday
9:30am - 5:00pm
Sunday
10:00am - 4:00pm
Testimonials
I would like to take this opportunity to sincerely recognize and thank our travel advisor, Marc Bokoff, for his exceptional support and guidance throughout our travel planning process. His expertise, attention to detail, and dedication made our journey not only enjoyable but truly memorable.
Marc highly recommended Tauck Canyonlands Tour and it was absolutely incredible. The 8-day journey explored the stunning landscapes of Arizona, Utah, and Nevada. The tour included visits to the Grand Canyon, Bryce Canyon, Zion National Park, Lake Powell, a private tour of a slot canyon, a Colorado River rafting trip, Scottsdale AZ, and Monument Valley.
Thanks to his thoughtful planning and valuable advice, we were able to make the most of our travel experience, enjoying seamless transitions and discovering unique destinations. Tauck Tours went above and beyond our expectations. We truly appreciate Marc and Tauck for their dedication to making our trip special.
I would wholeheartedly recommend Marc’ services to anyone seeking a stress-free and rewarding travel experience.- Sandra B.
everything was perfect. very well organized and the planning help was amazing.- Patrick M.
We are so pleased with our entire trip. This was our first river cruise and first time to Europe in many years. The arrangements that Marc made for us exceeded our expectations. He is a true professional - his advice and opinions meant a lot. He is very customer focused and addresses every detail. We are grateful to Marc and will definitely call him to arrange our next travel.- Barbara W.
I needed an affordable quick reservation for two hotel rooms in Santorini, when my Airbnb canceled. Roz Bokoff at cruise planners booked us excellent rooms in a great location that truly enhanced our vacation. She is excellent.- Deborah B.
Exceptional planning and attention to detail made this a seamless and extraordinary trip of a lifetime. Everything — from the flights to the hotels and camps, guides, and food — was outstanding!!- Jacqueline G.
Made it extremely easy to book the trip. Thought of everything we would need- Donna E.
Thank you for everything! It truly was an stress-free, absolutely AMAZING experience!- Thomas W.
Marc is very responsive in answering questions and booking vacations. I have recommended him several times.- Becky W.
No negatives at all. This was the best! Everything taken care of to give you peace of mind & just enjoy your vacation!- Thomas T.
Marc and Roz are extraordinary, knowledgeable and provide great customer service. They are always there to help. We have referred several people to them and will continue to do so as the situation arises.- Michael R.
Fantastic cruise with great perks and unforgettable joy- Edward K.
Nobody does a better job of planning a vacation than Marc and Roz. Without question they are the best in the world. This cruise was amazing and I continue to use Cruise Planners for all my upcoming trips- jimmy l.
Cruise Planners made our cruise to Bermuda very relaxing by taking care of transportation to & from the ship and guiding us through checkin & departure of the ship.
It was a stress free vacation ????- Wendy P.
We had a great seamless vacation thanks to the planning help we received from Marc Bokoff. His expertise is top notch. We appreciate his prompt replies and his guidance which helped us select the right experience for us for our Alaskan bucket list vacation. We are looking forward to our next fun group cruise in December for a Caribbean getaway with friends!- Karyn W.
Mark did a great job with everything and we are always confident using him. Everything went as planned & as smooth as possible! The trip itself was a blast.- Tina W.
We had a perfectly seamless cruise vacation!- Maria D.
Marc and Roz are very helpful and we try to always travel with them- Robin M.
It was an amazing experience. Everything was perfect from the various wonderful hotels to the wonderful tour guides.We could not think of any detail that was missed. Simply excellent.- Nancy S.
Marc was very helpful in making our flight reservations and in ensuring that we were invited to a lovely cocktail party. In addition we appreciate having the credit with Silver Sea.- Wallis K.
We certainly appreciate your efficient and cordial personal service.- Murray S.
Marc and Roz are always ready to help in any way. They are always just a message or phone call away I couldn't do it without them- Judith C.
Marc and Roz Bokoff were exceptional from planning to booking to support before, during and after the cruise.- Russell V.
thank you Marc! We loved our cruise!- Sandra M.
Every detail in the travel plan was executed as planned making the experience stress free!- Anthony G.
As always, Marc is the best!- Elwood H.
The planning and assistance and recommendations/suggestions were perfect. All of this made for a wonderful trip- Donna D.
Marc did an outstanding job in handling all aspects of our cruise and made it a most memorable celebration of our 50th wedding anniversary. His expertise ensured a cruise that exceeded our expectations in every facet. It was an amazing trip! We highly recommend Marc for planning your next cruise!- William G.
Thank you for your assistance! It was an amazing time.- Michelle J.
Always a great trip planned by Marc!- Julie Y.
Excellent services in all regards.- Gilbert B.
Excellent services in all regards.- Gilbert B.
Appreciate you are always there to help.- Annette A.
We’d never been on a river cruise. I told Marc what we were looking for, and he suggested Tauck. It was everything we wanted it to be - outstanding. He took care of all the details. Excellent service.- Deanna G.
Outstanding multi-city Italian Vacation
This outlines a memorable 17-day Italian vacation that began in Como / Milan and concluded in Naples / Sorrento, with travel between cities facilitated by high-speed trains in business class.
Our vacation spanned from the North in Como & Milan to Naples & Sorrento to the South. We based out of four locations during our 17 days in-country staying in 4 star accommodations; Como, Florence, Rome, and Sorrento.
Organized by travel agent Marc Bokoff in collaboration with Kensington Travel, the itinerary was customized to meet our travel preferences. Upon arrival, we received personalized service, including knowledgeable drivers and professional guides, ensuring a seamless experience with pre-purchased admission tickets to minimize wait times at attractions. Travel between cities was on high speed trains in business class.
The initial itinerary was finalized in a collaborative fashion prior to traveling, meaning we had an opportunity to fine-tune the details until we were satisfied that the plans met our specifications and interests.
Upon arrival at Milan International Airport, we were met by a Kensington driver and transported to our Como hotel. This personal attention to detail continued throughout our entire stay until we were dropped off at Naples International Airport at the end of the vacation. Drivers were in communication with our guides who were on-time at every designated point.
The drivers were professional and knowledgeable of the surrounding areas and many professional guides were outstanding in delivering the best possible overview and education for every tour, in every location. All admission tickets were pre-purchased and that enabled the guides and us to minimize wait times to make the most of our time while seeing and experiencing the most available to us.
Every detail was expertly carried out and there were no miscues, miscommunications, or mix-ups. Kensington did a fantastic job in-country and Marc Bokoff did an outstanding job assuring that all requirements were met.
If you want a care-free vacation and want to have someone else coordinate the details, call Marc Bokoff.- Victor O.
This outlines a memorable 17-day Italian vacation that began in Como / Milan and concluded in Naples / Sorrento, with travel between cities facilitated by high-speed trains in business class.
Our vacation spanned from the North in Como & Milan to Naples & Sorrento to the South. We based out of four locations during our 17 days in-country staying in 4 star accommodations; Como, Florence, Rome, and Sorrento.
Organized by travel agent Marc Bokoff in collaboration with Kensington Tours, the itinerary was customized to meet our travel preferences. Upon arrival, we received personalized service, including knowledgeable drivers and professional guides, ensuring a seamless experience with pre-purchased admission tickets to minimize wait times at attractions. Travel between cities was on high speed trains in business class.
The initial itinerary was finalized in a collaborative fashion prior to traveling, meaning we had an opportunity to fine-tune the details until we were satisfied that the plans met our specifications and interests.
Upon arrival at Milan International Airport, we were met by a Kensington driver and transported to our Como hotel. This personal attention to detail continued throughout our entire stay until we were dropped off at Naples International Airport at the end of the vacation.
Drivers were in communication with our guides who were on-time at every designated point.
The drivers were professional and knowledgeable of the surrounding areas and many professional guides were outstanding in delivering the best possible overview and education for every tour, in every location. All admission tickets were pre-purchased and that enabled the guides and us to minimize wait times to make the most of our time while seeing and experiencing the most available to us.
Every detail was expertly carried out and there were no miscues, miscommunications, or mix-ups. Kensington did a fantastic job in-country and Marc Bokoff did an outstanding job assuring that all requirements were met.
If you want a care-free vacation and want to have someone else coordinate the details, call Marc Bokoff.- Vic O.
Roz and Marc are terrific TA’s!! They not only provide me with notices of travel that I may be interested in but keep me informed of the status of my trip from start to finish. They check on my flights and communicate any changes or travel concerns during the trip and are responsive to my texts, even at weird hours when flights get delayed. They truly care about their clients and that means the world to me as I travel solo. Can’t wait to book my next trip with them!- Donna F.
I have recommended Cruise Planners to several people, because I’m so pleased with the service and results that Marc provided. I especially like how quickly he responds when we have questions or need information.- Lisa F.
Marc was responsive and informative in ever detail.- Mitchell W.
Great trip. Everyone was on time and very helpful. Hotels were very nice.- Patricia B.
Love Marc and his staff, they go above and beyond for you to make your vacation amazing!!!- Gina J.
Marc was terrific! Kept us well informed and was on top of all of the details. Excellent responsiveness!- Robert K.
My trip advisor is the absolute best!- Jeffrey M.
Marc was so very helpful from the question whether it was a ship we might like to upgrading to a suite. It made for a wonderful birthday cruise (weekend). His advice was excellent.- Nancy S.
Everything was GREAT! Thank you!- Sandra M.
Thank you for the wonderful family vacation. Everything was well-planned and everyone, from the youngest grandchild to the oldest grandma, had a great time.- Deborah K.
It's always a pleasure to work with Mark and Roz. They bring much experience to make a vacation experience the best it can be.- Debbie S.
We’ve appreciated your prompt replies to questions regarding our vacation plans as well as your expertise.- Karyn W.
Wonderful experience- Ronald S.
Marc was always accessible. Always answered any questions we had. We were very happy with all our arrangements. Only thing we didn't know was what terminal to get on the boat. Don't know if that's something the agent would know in advance. But it was smooth sailing!- Stephanie J.
Unfortunately we had to cancel the trip due to hurricane Milton but Marc Bokoff was with us every step of the way.- Diane H.
We will use you again ourselves!- Anne R.
Marc did a Great Job.- William S.
Scenic river cruise on the Danube was an outstanding experience.- Richard B.
Marc and Roz are always available for a quick question or to help solve a problem, major or minor. I know I can count on them for any issues.- Danny S.
Excellent service with attention to detail and exceptional communication.- Charles R.
Smooth sailing! Knowledgeable, patient, efficient and professional.- Marla T.
Marc, as always, did a great job of helping to plan the pre- post cruise & cruise experiences that met our preferences!- Kay D.
The travel agency was excellent in communications.
The trip went well with no interruptions. It was a great experience.
Thanks to Marc.- Paul M.
Marc was very helpful. He found us a great personal guide - it was a pleasure.- Paula K.
Every detail relating to the trip from booking travel to travel insurance to the itinerary was clearly communicated. Moreover, the experience of the journey far exceeded expectations.- Anthony G.
The trip to Alaska was awesome! This was our third trip with Bokoff travel and I highly recommend them.- Christine S.
Marc Bokoff & his wife Roz are awesome at organizing, imparting information, calming nervous travelers. Since meeting them for a large group trip, we now use them for our personal trips. We feel we are getting the best value when they manage our travel as well as receiving personalized attention.- Linda B.
Marc Bokoff & his wife Roz are awesome at organizing, imparting information, calming nervous travelers. Since meeting them for a large group trip, we now use them for our personal trips. We feel we are getting the best value when they manage our travel as well as receiving personalized attention.- Linda B.
The recommendation to go to Sorrel Ridge was excellent. Gorgeous place, great service an beautiful views. I highly recommend- Patricia B.
There is nothing but organized fun , and personal service if there is a issue before during and after the cruise- Thomas P.
On top of all aspects of our traveling. Nothing for us to worry about.- Frank P.
Marc, You always do a great job- Kathleen G.
Simply just a great cruise with awesome people, phenomenal band & travel agent who loves to jump in with us. Oh Yeah Thanks Marc for making the weather turn nice. Can't wait but will for Rock The Boat 6th.- Steven F.
This was the trip of a life time for Jeff and I. Any questions we had were answered promptly and professionally! Both Marc and Roz were excellent guides and coordinators. Thank you!- Kerri G.
Had lots of fun!- jimmy l.
Marc and Roz take care of every detail. They are the best!
Hosted cruise of French Polynesian was the trip of a lifetime.
Marc and his team made sure our vacation was a wonderful experience and stress free from start to finish. When I encountered a transportation issue during the weekend while in Europe, Marc stepped in and fixed. If you want a headache proof trip, book with Bokoff Travel. We would never think of booking with anyone else.- Russell V.
Marc and Roz provide excellent and knowledgeable service. They take care of every detail and provide a first class experience.
Marc and Roz Bokoff have provided an exceptional level of service for us that have met and actually exceeded our travel expectations. They pay particular attention to all details that enable turn key, end-to-end and carefree travel planning. Marc and Roz are always available to answer questions and they inspire confidence based on their extensive experience in the travel industry.- Vic O.
Excellent and thorough service and planning
Best trip ever
Southeast Asia Singapore to Hong Kong with regent seven seas and pre and post extensions
Arrangements , flight special meals connections and transfers all outstanding
Super hotels in great locations
All- Ken S.
Another fabulous adventure! Thank you for everything, Marc!
We just experienced the trip of our lifetime, exemplary in every way, thanks to Marc! Two nights in Rome, 10 nights on Celebrity Reflection from Rome to Greek Islands, ending in Barcelona for an additional two nights. Marc arranged amazing private tours for us. Absolutely the best way to see the sights. The guides were so gracious and educated in the areas. Lots of interesting info and anecdotes not possible in a group tour. Make sure you have Manuela in Rome and Francesc in Barcelona! The best! Now we have wonderful memories and a whetted appetite to return and see more of the countryside in these lands. What a beautiful world we live in! We have to mention, we were amazed at how Marc was on top of everything on our behalf. We highly recommend Marc as the preferred travel agent for anyone who wants a well planned, detail oriented, professional. With many thanks and future plans for travel.....Roger and Candice Roy- Candice R.
Marc is an excellent travel advisor. He is knowledgeable about great vacation areas around the world. He has planned several flawless and greatly enjoyable trips for us. He is brilliant at organizing trips that best meet our interests and needs. He is 100% supportive of us as we travel.- Deborah K.
Marc and Roz are excellent at planning our trips, making sure all the details both large and small are arranged. If a problem should develop they are always ready and available to solve the problem. Their solutions are practical yet creative. We have referred Marc and Roz to many of our friends and colleagues. A+ rating!
These guys are real pros! Every detail was handled and our vacation was seemless. Even when a flight was delayed Marc was all over it, and our trip was saved as a result of his efforts. I highly recommend this team!
Hi Marc, we want to thank you so much for all of your help and planning for our Alaska vacation.
It was a dream come true, and everything and everyone was just amazing. Everything went smoothly and we couldn’t be happier with your knowledge and help Marc.
We can’t wait to work with you again.
Thank you, Michael and Valinda Salva
Excellent service, very knowledgeable and helpful
Professional and on top of all logistics
Had a great time on Rock the Boat 4! Marc was very helpful from start to finish. This was my first solo cruise. Felt safe, comfortable, enjoyed the ship and excursions. Beautiful ship, loved the balcony. This is my second cruise with cruise planners will definitely do another one in the future!
Mark has taken care of us with each cruise we have gone on . He does a great job and always calms a nervous traveler!
Marc takes all the hassle out of booking a vacation.
Marc & Roz, Thank you so much for helping us plan the most beautiful honeymoon! We had the absolute best time, everything went perfectly smooth and we could not be more grateful. We hope to travel more in the future and would love to work with you again!
We can't thank you enough, hope to see you soon!
The Sidranes
Smoothly executed tailor-made 17-day trip to Kenya, Zimbabwe, Botswana, South Africa—the ultimate adventure of a lifetime—with only 2 months to plan it. All questions were thoughtfully and promptly answered. Truly professional service. Extremely highly recommended. Thank you, Marc!
Marc helped tremendously in organizing the trip, excursions, round trip air and connections to and from the ship. As for the cruise line and ship (Celebrity Beyond) they were incomparable. This was THE best family vacation we ever had.
Marc,
My entire family are so appreciative of your efforts to make our cruise comfortable and memorable. You thought of everything! All the excursions were scheduled. We didn’t have to change any. We also ate at Manfredi’s twice! On January 11th Manfredis gave Tom a surprise birthday cake! Service and food were outstanding!
Livery service was fine. Deb and Xavier were terrific drivers. Traffic was terrible Sunday night, but Xavier took alternate routes and got us home at a reasonable hour.
Marc, thanks for everything and you are the Costello’s travel agent forever!!!! Will be in touch soon. Viking is a terrific cruise line.
Karen and Family .
Jennifer and Tom used all the exercise, salon , and spa services offered!- Karen C.
I have booked with Marc Bokoff Cruise Planners for 2 cruises and 1 all-inclusive vacation. I recently booked 2 more upcoming cruises through Marc. He takes care of everything and ensures it is an enjoyable stress-free vacation. He even planned out a new flight home for us when we experienced a flight cancellation. We didn’t have to worry about anything.
Marc handled every issue, every step of the way. When the cruise ship sponsored horseback ride became unavailable Marc stepped in, took care of every detail. He made it seamless & I was delighted.- Clint S.
No better travel agent than Marc Bokoff. He will go to any length to get you the vacation of your dreams.
I was recently on a group vacation to Mexico with 59 other soon to be friends. We all enjoyed ourselves for seven glorious days of sun and fun. Marc arranged excursions and fun group activities for anyone interested and was always available to answer any questions or help with scheduling COVID-19 testing. Unfortunately on the last day prior to our leaving a big storm moved into New England and our flight was canceled. Marc deligently worked to for hours to reschedule all 60 of us onto new flights over the next three days as well as transportation back to our starting point. Thank goodness for travel insurance. Since being home Marc has checked in with all of us and has helped with documents needed to submit travel insurance. Thank you Marc and Roz for a wonderful vacation.- Judith N.
Had a great vacation!!! Marc and Roz are excellent trip planners!!- Christine S.
We would love to express a HUGE Shoot out to Marc. This was our first trip in two years and we had a GREAT time and made many new friends. Marc was available to answer our questions and when our flight was canceled he arranged 60 people to fly into different airports and arranged ground transportation back to our vehicles in Norwich. He took all the worry out of the most difficult things about traveling. We will DEFINETLY use Marc again.. Looking forward to Rock the Boat next February and hoping to bring along our family and friends.- Robin L.
A shoutout to Marc Bokoff and the wonderful job he did planning a fantastic trip to Cancun, Mexico. Marc was traveling with a group of 60 (not for the faint of heart) and he never missed a beat. From start to finish Marc’s professionalism and expertise were always at the forefront. Even when Mother Nature decided to change our departure plans due to winter weather conditions in CT, Marc worked tirelessly making travel arrangements to get us all back home safe and sound. If you ever need a travel agent to help you with your travel plans, Marc Bokoff of Bokoff Travel is the man to see. Thank you Marc!- Claire P.
Marc Bokoff & Cruise Planners put together a fantastic week long trip, Rock the Beach, to Planet Hollywood Cancun for 60 people. We had an amazing time! The resort and the people who work there were friendly and very accommodating. The resort was pristine and packed with activities. And when our travel home was disrupted by weather Marc went above and beyond to be sure to get all of us home as safely and as quickly as he could.
At every step of the way Marc was responsive to our questions, informative and transparent with the information shared. We will definitely coordinate our future travel with Marc and Cruise Planners, and are eagerly looking forward to our next trip!- Lisa H.
great job
People always ask about why they need a travel agent. Well let me tell you, we had a little problem with our room at the resort and Marc Bokoff had it taken care of immediately while we were out enjoying the resort. It didn’t slow us down at all or require any effort from us.
Then our return flight got cancelled and would not be flying into our home airport until a week later. Marc worked for hours behind the scenes getting everyone in our group of 60 new flights to neighboring airports so we could get home in a timely manner. Again, this didn’t require any effort from us. He is truly amazing! I can not recommend him enough!
Our vacation was absolutely amazing!- Jennifer S.
We had a great time on our Cancun trip. We ran into flight cancellations going home and Marc worked for hours trying to get us rebooked and home. I would recommend him when planning your next trip.- Michele W.
Marc did an amazing job planning our trip.
This cruise was outstanding! The Staff and Crew on the ship went above and beyond to make us feel comfortable. It was our first Celebrity Cruise , but it will not be our last.
You did it once again Marc! Our group enjoyed a great cruise. Thank you for your attention to every detail.
I can truly state I have been blessed enough to be a world traveler. From China, India, Russia, Australia, South America, and numerous places in between. I used to take on all the planning myself as I thought only I could make sure my family's vacations went seamlessly and were to the level of perfection I require. Then one day in a moment of what I thought as weakness, blame the stress of two jobs and childrearing, I handed the reins of my family's vacation over to Marc Bokoff. What an amazing surprise. Not only could Marc handle the overall booking and reservations, but he made sure even the smallest detail of our trip was set and approved to a standard even higher than mine. I had no idea that was possible. I have officially retired from my family vacation planning. All I have to do is drop Marc a line about where we want to go and what we want to do. It has been wonderful. Every hotel/resort has always been top notch. He has recommended transport service providers that have left us stunned with their professionalism and knowledge. Marc has even stepped in to help when a trip I booked myself went sideways. I will never take another trip not booked by Marc. He makes me and my family feel like we are traveling with him always by our side. He makes our trips like he would if he were taking the trips himself. Never again will I waste a second of my time with my travel planning. All my time will be used enjoying the vacation Marc has made happen.- Penny G.
The first time I came in contact with Marc was when I made a comment on a cruise blog and I was complaining about never receiving any upgrades on any of the cruises, through another company. He contacted me and sure enough he helped me out and not only that, he made all my connections for me. He made it so easy he did all the work and I enjoyed the vacations. He has planned Greece, Ireland, Scotland and Spain and a Mississippi steamboat cruise. My traveling companion and I enjoyed all our trips, he arranged all our ground transportation, hotels, transfers were faultless and we were met and taken to the next connection. That included a few ferries and taxis and small planes in Greece. What do I think of Marc? He is irreplaceable, and he is such a nice guy I feel like I’m talking to an old friend when we talk. Spain and Scotland are on the agenda in 2022, and he’s already got our flights. Can’t go wrong- Kathleen M.
• “Traveling is an investment and once we started using a travel advisor, which historically we didn’t, it’s just so much better. The knowledge and expertise is why everyone should use a trusted advisor when they invest in travel. Marc and Roz put people and service first.” – Debbi, Lakewood Ranch, Fla
Dear Marc,
Wanted to reach out and send a quick thank you for making traveling a convenience during such uncertain times. It was a well organized itinerary and when last minute changes were thrown at us, you had already acquired the necessary adjustments by the time you contacted us. It was also appreciated that you were available when we had a question while away. Your follow up at the end was a nice touch and checking in on us after the trip was a testament to your professionalism.
Thanks again - looking forward to making plans with you again soon.
Peter- Peter W.
Nobody I'd trust as much as I do Marc, and have for 23 years.
We did some fabulous land tours into Japan and Spain. Absolutely dreams come true. Every detail attended to. Would love to do more in future.
Marc Bokoff you truly are a gift , you have taken care of land, air, car, ferries, you name it whatever we need you do it for us . Anyone want to go to Greece, Ireland, Scotland just tell him what you need and he does it, takes out all the guessing and gets you there and back at the times you want and the places you want. I don’t worry anymore, try it, you won’t regret it.- Kathleen M.
I am pleased to write this testimonial for Travel Professional and Cruise Planner Marc Bokoff. Six of us booked a Royal Caribbean Cruise from Dec. 1 to Dec. 8, 2019. It was a first-time cruise experience for my brother and me. Boarding was at Cape Liberty, NJ with ports of call at Cape Canaveral, and the Bahamas at Nassau and CocoCay.
This was a truly exceptional cruise experience for the entire group. The cruise needs to be recommended to anyone and everyone, as the price is definitely worth it. The ship’s luxury, the comfortable accommodations, the friendly crew, the various choices of activities, the Vegas quality entertainment, the unique experiences, the incomparable food choices, the ports of call, and the voyage itself – all provided for unforgettable memories.
The unifying factor in all of this was in the planning, organizing, and ease of access in every part of the experience. Marc Bokoff proved exceptional in that capacity. With every confidence in his proven capabilities, we will look forward to another partnership with him, if and when, we plan another cruise.
Roger Bisson- Roger B.
Marc was instrumental in helping my husband to feel most comfortable in our choosing this mode of travel to celebrate our 50th anniversary. He returned our calls for more information quickly and made us feel like we were valued customers. Really great service, Marc!- Janis M.
Marc Bokoff, of Cruise Planners, made planning for my daughter’s destination wedding effortless. He is professional, patient, detail orientated and gave us the greatest advice on choosing our rooms, how to plan best for our vacation and what to expect once we were on board and underway. He was able to secure us a private dining area for our daughter’s wedding reception, surprised us with a wedding cake and took care of details that I would never have expected him to do. Marc went above and beyond to ensure that we all had what we needed and surpassed all of our expectations ten-fold. He truly made our daughter’s wedding, and our family’s vacation, a memorable one that we will cherish forever. Thank you, Marc! We couldn’t have done it without you!- Krystine K.
My wife and I heard an ad on the radio about a cruise to Bermuda. We had never been on a cruise before and had no idea how to go about planning one. We went to a meeting with Marc Bokoff and right away felt like he knew his stuff. We put down our deposit and asked Marc question after question throughout the following months leading up to the cruise. He was always very quick to respond, helpful, informative and never acted like we were bothering him. He had everything so well planned out from start to finish. He took all of the stress away from us which allowed us to have an amazingly beautiful worry-free vacation. He even checked up on us throughout the cruise to ensure that we were enjoying ourselves and that my wife’s nervousness about cruising for the first time had subsided. He is definitely a perfectionist with how much detail he put into planning the perfect vacation for not just us, but also 100+ others who booked the same cruise. He was still so down to earth and fun to be around. We have now booked our next cruise with him as well. It would be impossible to find another travel agent who would take better care of you. Marc is the real deal!
-Charlie Smith- Charles S.
Thank you for making our second cruise a wonderful experience where we were truly on vacation the moment we left our car! You took care of everything and we felt like VIPs. Rock the Boat 1 & 2 were a blast and there was so much to do on board the Norwegian Escape for our whole family. Thanks Marc! ????????????????????
Wow, is the most appropriate word to describe my experience with Marc. Like most future brides, I got engaged, chose a venue and then was basically lost. Especially, with my preferred venue including a cruise ship. I met Marc, who works with Cruise Planners, at a bridal exposition at Mohegan Sun; and from there my fiancé and I’s dream wedding was able to become a reality. Marc immediately set up a meeting with me to begin discussing plans, and even went out of his way to come closer to my home town so I was accommodated right from the beginning. The professionalism and accommodations continued throughout the entire process, not just for me, but for all my 30 guests as well. Any questions that were asked were promptly answered and any request I had was immediately looked into. If you are looking to plan a destination wedding via cruise ship, Cruise Planners is the company to use and Marc is the man to ask for. He truly advocates for you to make it happen. I could not be more pleased with the services provided.
I can truly state I have been blessed enough to be a world traveler. From China, India, Russia, Australia, South America, and numerous places in between. I used to take on all the planning myself as I thought only I could make sure my family's vacations went seamlessly and were to the level of perfection I require. Then one day in a moment of what I thought as weakness, blame the stress of two jobs and childrearing, I handed the reins of my family's vacation over to Marc Bokoff. What an amazing surprise. Not only could Marc handle the overall booking and reservations, but he made sure even the smallest detail of our trip was set and approved to a standard even higher than mine. I had no idea that was possible. I have officially retired from my family vacation planning. All I have to do is drop Marc a line about where we want to go and what we want to do. It has been wonderful. Every hotel/resort has always been top notch. He has recommended transport service providers that have left us stunned with their professionalism and knowledge. Marc has even stepped in to help when a trip I booked myself went sideways. I will never take another trip not booked by Marc. He makes me and my family feel like we are traveling with him always by our side. He makes our trips like he would if he were taking the trips himself. Never again will I waste a second of my time with my travel planning. All my time will be used enjoying the vacation Marc has made happen. - Penny G.
