Travel Agent Details

Mark Macdonald
Mark & Valerie Macdonald

About Mark Macdonald

Welcome to By Land and Sea Travel, a Cruise Planners franchise and American Express Travel partner!


Mark and Valerie Macdonald are here to assist you in creating beloved memories of a lifetime through travel. Specializing in all facets of land and sea based travel opportunities, Cruise Planners enlists the knowledge and relationships necessary for the best value in the industry.  We build relationships with our clients and believe in making a vacation one that meets your needs.


Mark has been a part of the travel industry since being an early teenager.  His mother, Susan, started a new career as a travel agent when he was 13.  Since it was back in the day where home computers did not exist, he spent many nights quizzing her on airport codes around the country and the world!  He specializes in Luxury Travel and Europe, although he will never turn down a Caribbean beach!  He is a Certified Cruise Counselor through CLIA.


Valerie developed her love of travel after a college semester abroad in Michoacan, Mexico.  She is a PADI certified diver and loves the warm waters of the Caribbean.  As a Certified Sandals Specialist, she maintains an insiders knowledge of the Sandals and Beaches brand every year!  Also, she has been traveling to the Sunshine State for Disney World since being a small child.  Now at over 40 visits and countless amazing experiences, she is a very qualified Disney Expert and graduate of the Disney College of Knowledge.

Hours of Operation

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 10:00am - 3:00pm
Sunday -

Testimonials

We had the pleasure of being introduced to Valerie Macdonald about a year ago. She first helped us with a 12 night British Isles cruise through Princess Cruise Lines with stays in London and Paris. My wife and I had not Cruse for 30 years so we needed a lot of handholding. Well, Valerie made it easy with suggestions and tips. We had some special request and Valerie was eager to do the research and help us. She also urged us to purchase trip insurance, which in the long haul turned out to be A+ advice. Everything worked out without a hitch. Our next adventure was in Alaska land/cruise also with Princess. The first three days were fantastic, but we then contracted Covid. She helped us get home. After arriving home and getting well, Valerie came to our home and helped us fill out and transmit the insurance claim information and supporting data. She then followed the claim with the insurance company to assure we got everything we were due. All the while she had some serious family health issues, but she was able to juggle things to where we did not suffer. In conclusion, these trips cost a lot of money. You need to have expert advice and have someone who is there for you when something unexpected comes up. Valerie, is that person for you just as she was for us. - Mike O.
Valerie and Mark have helped us plan many trips over the last 10 years. They have always provided us with excellent service. We currently have other trips planned with them. Over the years we have sent many of our friends and family to them to book trips. - Cheryl K.
Valerie and Mark are great to work with and have taken care of our travel needs for several years. We highly recommend using them as a travel advisor. - Prentice A.
Valerie does a wonderful job with explaining options for our cruise and the ease of booking our cruises. I wouldn’t book a vacay without using her! - BRANDY S.
Mark MacDonald is a most experienced and passionate vacation planner. Mark's global expertise and personal travel allows him to discuss trips with expertise and first-hand knowledge. Thanks, Mark! - William L.
Valerie and Mark are amazing. We already booked two additional trips and looking at others. - Michael R.
We have been working with Mark and Valerie for many years, and have recommended them to many of our friends. Valerie has helped us with any problem that may arise. - Cheryl K.
Mark and Valerie make trip planning so easy! - Lauren R.
All trips, accommodations, flights etc… worked without a glitch. The hotels were great, located near main attractions and easy to find. First time to Italy and would recommend everyone to use this service especially if it’s your first time planning a long term cation like ours! Thank you so much. David and Susan Shepard - David S.
Our representative was extremely friendly , knowledgeable and easy to communicate with at any time - William Z.
Valerie has been great! We have already recommended her many times to friends who have booked.
Mark is amazing! Simply put he cares for every need of your vacation!
Very pleased with the service and communication that I received. It was super easy to book our first cruise and Valerie was very prompt with her replies back to my emails. I would definitely book another cruise with Cruise Planners.
VALERIE is the best
Valerie was the BEST!! She worked with me in letting me know all the way as to what was available on this cruise. This was the 2nd booking with her and I will be using her on many more bookings to come.
Mark and Valerie are excellent travel agents. This is my third time booking with them, they make the process stress free and fun. They make what they do look easy, they always make sure all my questions are answered and I’m am 100% comfortable before I book. They planned a 2 week Alaskan cruise for us, my parents and my in-laws, and made the trip the best of all of our lives. They have booked Disney and now Universal vacations and I can’t be happier. They are a great team and now great friends! - Kevin M.
We loved working with Valerie to plan our family's recent vacation! She made the planning process easy and fun, and she made sure we had all the information and arrangements we needed. Our family had a wonderful time thanks to her and all her help. We would highly recommend Valerie and Mark to anyone hoping to plan their next vacation!
Have taken many trips that Mark and Valerie have planned for us. They have gone the extra mile to make sure things were great!
Mark and Valerie are top notch cruise planners! They go above and beyond on every detail to make our vacations an amazing experience.
We have been booking trips with Mark and Valerie for the last few years. They have been great! We are seeing a lot of the world, looking forward to many more trips.
We had such a good trip! It was such a relief to leave all the planning to Mark and Blastravel. He was always quick to respond to any questions (and I had plenty), as well as giving me additional tips and information. I highly recommend using Mark for any vacation plans!
Thank you Mark and Valerie!! Your hard work to accommodate 50+ people during a pandemic was above and beyond. Thanks for answering constant questions from all of us. We made lots of memories and had a blast. Smiths Station Senior Trip was one to remember. #seniorbash2021 - Amanda F.
Thank you Mark for all your hard work making this trip happen!! Not only was it during a pandemic but it was 50+ people you accommodated making this trip happen. We had a blast and made lots of memories. #seniorbash2021 #smithsstation
Valerie and Mark have been a wonderful resource to us as we have intentionally purposed to better enjoy our vacation time together. They continue to add value with thoughtful suggestions and were are appreciative of their guidance. - Harvey S.
I am truly thankful for Mark's help. I got a very nice room with a big balcony facing the water(just like I had dreamed about) my room was just in the perfect spot of the ship (Deck 8) I feel like I got a very good deal, perfect itinerary. This was our first cruise and was very intimidated until I got help from Mark. Thank you!! unforgettable memories!! - Lina D.

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