Welcome to Livian Travel, a San Jose-based travel agency backed by Cruise Planners’ national travel network. I help clients throughout the San Francisco Bay Area and beyond turn travel ideas into beautifully planned vacations with personal care from start to finish.
My specialties include luxury cruises, river cruises, all-inclusive resort vacations, Disney vacations, escorted tours, group travel, and custom land itineraries. Whether you are planning a family vacation, romantic getaway, multigenerational trip, European adventure, luxury resort stay, or once-in-a-lifetime cruise, my goal is to make the planning process easier, clearer, and more enjoyable.
Cruise, River Cruise, and Luxury Travel Expertise
Cruising is one of my core specialties. I help clients compare cruise lines, ships, itineraries, cabins, pricing, promotions, and travel logistics so they can choose the trip that truly fits them.
I work with a wide range of trusted cruise partners, including Royal Caribbean, Celebrity Cruises, Princess, Holland America Line, Norwegian Cruise Line, Virgin Voyages, Cunard, Oceania, Regent Seven Seas, Seabourn, Crystal, Viking, AmaWaterways, Avalon Waterways, Scenic, Tauck, Explora Journeys, and more.
From Alaska cruises and Caribbean sailings to European river cruises, Mediterranean itineraries, Japan cruises, and luxury small-ship experiences, I help match each client with the right travel style, budget, and experience.
Custom Land Vacations and Escorted Tours
In addition to cruises, I plan custom land vacations and escorted tours throughout Europe and around the world. Popular destinations I help clients explore include Italy, Ireland, Scotland, Germany, Iceland, Australia, New Zealand, Costa Rica, Peru, Mexico, the Caribbean, and Hawaii.
For travelers who want a guided experience, I work with respected tour partners such as Globus, Trafalgar, Collette, Insight Vacations, Kensington Tours, Tauck, and other trusted travel brands. For clients who prefer something more customized, I help build personalized itineraries with hotels, tours, transfers, activities, and destination support.
All-Inclusive Resorts, Hotels, and Luxury Resort Stays
I also specialize in all-inclusive resorts, luxury hotels, and resort vacations for couples, families, honeymooners, groups, and multigenerational travelers.
I am a Certified Sandals and Beaches Specialist, and I also have resort and all-inclusive training with major hospitality brands including Hyatt Inclusive Collection, Hilton, and Marriott. These partnerships and certifications help me guide clients toward the right resort experience, whether they are looking for a romantic Caribbean escape, a family-friendly beach vacation, a destination wedding, a vow renewal, or a relaxing luxury getaway.
I help narrow down the best options based on your travel style, budget, room preferences, beach priorities, dining needs, resort amenities, and overall vacation goals.
Disney Vacation Planning
As an Authorized Disney Vacation Planner, I also help families plan trips to Walt Disney World, Disneyland, Disney Cruise Line, Aulani, and Disneyland Paris. My firsthand Disney travel experience helps me guide clients through resort choices, park planning, cruise options, dining, tickets, and timing.
Why Work With Livian Travel
Planning travel today can be overwhelming. There are endless options, changing promotions, confusing pricing, and details that are easy to miss. I help clients cut through the noise and make confident travel decisions.
As part of Cruise Planners, a nationally recognized travel network celebrating 30 years in business and more than $1 billion in travel sales, Livian Travel offers the personal service of a dedicated advisor backed by the strength of a leading travel brand.
Livian Travel is also proud to be part of Cruise Planners’ Millionaires Club, recognizing advisors with more than $1 million in annual travel sales.
When you work with Livian Travel, you receive:
Personalized recommendations based on your travel style, not just a generic quote
Cruise, resort, tour, and destination expertise
Help comparing ships, cabins, hotels, itineraries, and promotions
Access to trusted supplier relationships through Cruise Planners
Support before, during, and after your trip
Fare tracking and rate-drop monitoring when available
A real travel advocate who cares about the details
My clients come to me because they want more than a booking site. They want someone who listens, explains the options clearly, watches the details, and helps create a trip that feels right for them.
Recent and Upcoming Travels
I believe firsthand travel experience matters. Recent and upcoming trips include:
Iceland cruise with Windstar
Aulani and Kauai
Celebrity Ascent inaugural sailing
Costa Rica
Amsterdam river cruise expo with Avalon, AmaWaterways, and Riverside
Italy: Venice, Florence, Rome, and the Amalfi Coast
Baja California cruise on Holland America Koningsdam
Universal Hollywood and Disneyland
Walt Disney World
Royal Caribbean Ovation of the Seas West Coast inaugural sailing
Alaska Northern Lights trip
Japan cruise on Celebrity Millennium
Caribbean cruise with Explora Journeys
California Coast sailing on Virgin Voyages Brilliant Lady
Alaska cruise on Disney Wish/Magic
Caribbean cruise on Star Princess
Mediterranean group cruise on Celebrity Xcel
Start Planning Your Next Trip
If you are looking for a travel advisor in San Jose, a Bay Area cruise specialist, a luxury travel planner, or someone to help with your next cruise, river cruise, Disney vacation, all-inclusive resort, escorted tour, hotel stay, or custom itinerary, I would love to help.
Contact Livian Travel – Cruise Planners at shannon@liviantravel.com to start planning your next vacation
Hours of Operation
Monday
9:00am - 4:30pm
Tuesday
9:00am - 4:30pm
Wednesday
9:00am - 4:30pm
Thursday
9:00am - 4:30pm
Friday
12:00pm - 4:30pm
Saturday
-
Sunday
-
Testimonials
Shannon is amazing at her profession. We booked our trip to Japan six months ago and everything was taken care of. Our room on the ship was perfect, the small group tours with independent tour guides was amazing, and the transportation arranged by Shannon between locations was flawless. Please consider using Shannon the next time you book a trip internationally or domestically. Amazing!!!- Christopher L.
Shannon is great helped me get an accessible cabin and rent scooter and wheel chair while on the cruise. Shannon is always making sure if we had any questions and that we were able to complete all the documents. Shannon is a one stop shop for all my travel needs and questions for picking the right cruise.- Laura R.
I have used Livian Travel before and Shannon was extremely easy to communicate with and very accommodating and helpful. I really enjoyed working with Shannon.
I have worked with Shannon and have always been pleased. I simply tell her what my desires are in regards to all aspects of a trip and she always finds the perfect solution.
Shannon has always gone above and beyond when booking our vacations. I trust her 100%!
We have used Shannon in the past and will continue to use her. She is professional, knowledgeable and easy to work with us. I highly recommend her
Shannon took care of every detail when we went to Mexico. The trip was that much better not having to plan it all.
Shannon was absolutely wonderful to work with. Everything was done on her end and all we had to do was pack our bags!
We booked Island/Greenland trip with you. Our agent (Shannon Livian) was awesome. She was very knowledgable, responsive to my questions, and overal providd an excellent customer service.
Had a great experience. Everyone was made so easy and I did not have to think. The trip was less expensive than the one I tried to plan for myself.
Shannon has booked several vacations to Mexico for me and my loved ones at this point. Each time, she has found the best pricing, best excursions, and overall has made the experience and communication incredibly seamless. Cannot recommend her enough!
As a solo traveler who doesn't pay double, I really appreciate Cruise Planners' assistance in choosing a cruise that allows me to do that.- David F.
Shannon listened to our requests on what type of cruise line we desired and suggested Explora 1. It was a luxurious ship with amazing customer service and amenities. Shannon also did a great job with our last minute excursion changes and as usual, she set us up amazing boutique hotels at our added destinations and all of our private transports were all on time and professional. Thanks Shannon for organizing yet another great trip abroad.- Rachel R.
Expect for all the rain it was great- NIKKI B.
- Elizabeth S.
Shannon helped us a lot and patiently answered all of our questions. The Cruise planners package for the land tour gave us a lot of interesting extras that we really enjoyed.- Timothy L.
Shannon. Was very helpful at every point . Gave us an excellent room location and answered all of our questions promptly and courteously.- Audrey R.
Shannon was great to work with for our Alaska cruise. Would highly recommend her!
Thanks Shannon for all your work and honesty on planning our Alaska cruise. We had a great time and everything was perfect!- Debbie M.
Our last trip (11-day, May 26, 2024) to Alaska from SFO is a very good one. The sea was calm. I viewed many of my down loaded YouTube lessons, enjoyed the abundant food, and enjoyed the Sauna and the spa pool. The time on the boat is my time of resting. The Victoria city was very beautiful, great for retirement, and it was my second visit.
Shannon does a fabulous job of keeping up with any changes to my cruise bookings. I always use Cruise Planners when I plan future travel.- David F.
I would give Shannon my highest recommendation. And I'm pretty chintzy with the kudos.- David F.
Shannon was just plain spectacular! She took so much time to explain all the nuances between the different cruise lines, gave us many options and we were very pleased with the one that we chose. I went on an excursion with Cruise Planners, hike and totems, the guide was very knowledgeable and the rainforest is absolutely spectacular.- Stephanie P.
Shannon has helped my aunt and uncle plan their cruise vacations for years. My family and I travel quite a bit, but this would be our first cruise. We weren't really sure that we needed a Cruise Planning Agent, but I'm so glad we made the decision to use Shannon. She answered every question - and we had more than we anticipated! She was also very helpful with tips, packing documents, excursions, and more. It was a pleasure to work with her.- MELANIE M.
We are happy to work with Shannon for this cruise (Wonder of the Sea of Royal Caribbean). Just like the last cruise to Alaska with Princess, we love the ship and already signed up for the next one on board. Shore Excursions were a let down. We look forward to have Shannon's help. We are sure that Shannon would give us great support as always with a smile.- THULAN T.
I received quality attention and a quick turnaround time
Shanon will go out of her way to make sure you have the best arrangements possible.- James M.
Shannon made everything so easy. She found us a great vacation spot that met all of our needs. The instructions for transfers to and from the airport were clear and easy. It just made vacationing that much better not having to stress about planning it or worrying about anything during our trip. Any time I had questions about anything, she promptly responded. I may never plan my own vacation again.- Melissa S.
This is overdue review. I've worked with Shannon back in 2019 (pre-covid to Bahamas) and Feb. 2022 (Playa Carmel Mexico) trip, Recommendation by Shannon was nothing but POSTIVE! Speaking of last min. trip, have reached out to Shannon first week of Feb. and we want on Mexico trip 10 days afternoon. She was accommodating to family trip highly recommend to all other for smooth transition! Thank you again for FIRST CLASS service and will certainly reach out to Shannon next trip.- David J.
Loved all the personal help anytime I needed it.- Jacqueline B.
We can always count on Shannon Livian to keep our reservations straight, to remind us of requirements, to get us the best deal, and to stay up-to-date on our travel preferences. She's GREAT!- Marion P.
Shannon Livian is fabulous! This is the second time I've worked with her and I will continue to do so and recommend her to others! A huge thank you to her from the bottom of my heart for planning the most incredible trip for my sister and our friends! Everything was so amazing and honestly magical! We had the best time on our vacation and all logistics went so smoothly. Shannon made sure we were more than prepared and took so much attention to detail. It was such a pleasure to work with her and have that trust in her that everything was handled. I can't thank her enough for that! We will absolutely be in touch with her to plan our future trips!Thank you so so much, was a trip of a lifetime!- Amanda L.
Shannon is the best of the best when it comes to travel planning. She planned a vacation in Playa Del Carmen for my family back in 2017, that included flights, all-inclusive stay, and 2 excursions. Everything went seamlessly, from transportation, to the execution of each activity. We did not have to worry about a single detail.
Fast forward to 2021. I reached out to Shannon to plan a girl's trip for my birthday back to Playa Del Carmen. Once again, she booked everything for us, including transportation to and from the airport, flights, all inclusive stay, etc. with such ease. Every single detail was thought of and taken care of. She was also there every step of the way to answer any last minute questions and keep us up to date on COVID restrictions.
Shannon is as great as it gets and will always be my go-to for my vacation needs! I cannot recommend her enough!- Samantha L.
Shannon is simply the BEST!
I have been working with her since 2019 and she is knowledgable and ALWAYS gets back to you right away.
Travel has been tough lately especially cruising (my favorite way to go).
I have seen a lot on Facebook about cruisers being on hold for hours with cruise lines and travel agents because of cancelled cruises.
Well I am happy to say that Shannon does not work that way! Have had about 6 cruises cancelled (may have lost count) and never once waited on hold!
Shannon always responds to emails and phone calls!- Denise O.
Shannon and cruise planners combine a really strong tech platform for customer service with personal hands in touches that are unexpected.
Shannon gets to know your preferences and makes sure to plan your vacation to meet your needs. Then she goes above and beyond in making sure all the little details are handled. Could not recommend more highly !- Mark W.
I can't thank Shannon enough for booking me in a great Montreal hotel room before my cruise and for helping me book my Holland America Cruise of Canada and the Northeast. I had a WONDERFUL time, and it was one of the BEST vacations I have ever had. She was always there for me to answer my questions, and she was super helpful. I will always use Shannon when planning my future vacations.- Kathleen B.
Thanks for making the planning for this cruise so easy. We had a wonderful time.- James E.
Just returned from 10-day Princess cruise, SF to Glacier Bay, with a group of ten friends -- all booked with Shannon, at our recommendation. It was a true No-Worries vacation for everyone! She booked us, answered questions, reminded us, and everything on board was smooth. Four more couples recommending Shannon now!- Marion P.
Shannon is the best! She handled everything related to our trip professionally and left nothing out. I felt like she was available 24/7 just for us. And she is extremely competent when changes are needed. Our trip included air, 18 day cruise, hotel, transfers at every point along the way. We had a wonderful trip. Highly recommended!!- John S.
Shannon did a great job helping me plan my vacation for my family. She is very responsive, had good tips and suggestions, and organized every detail. The trip was amazing and we will be booking many more in the future with Shannon. Thank You so much- Dina L.
We can't say enough good about Shannon. We have used her in the past and will continue for any future trips. She goes above and beyond for her people. Love her!!- Janet S.
I have never used or thought about working with a travel agent until my sister introduced me to Shannon. She is the best! She helped me with my bachelorette party of 17 girls (and we know how hard they can be). Shannon made planning this trip super easy and hassle free. She took care of our ENTIRE trip from finding the cheapest rates for flights and hotel, airport shuttles, excursions, entertainment, dining etc. She is extremely patient, organized and easy to work with. From there on out we've been working with Shannon for all of our family trips (we have a huge family). She recently got us all an amazing deal at the Sheraton Resort in Oahu. I highly recommend working with Shannon for all of your travelling needs.- Kimmy D.
Shannon is the best travel agent! She really cares and works very hard to find you the best deals! She's honest and reliable. I don't plan my trips anymore, Shannon does!- Nina L.
There are three big reasons I use Shannon for all my trip planning, most recently, a 2 week trip to Germany ( she does all trip planning, not just cruises).
1) She always finds the best price. Seriously.
2) She's very responsive and efficient, and organized. I'm a control freak, so having someone help who I didn't have to hunt down was really appreciated. She also doesn't mind if you are indecisive- she can really help you narrow down choices.
3) She thinks of everything- like hey, your credit card insurance won't cover you on a car rental in Europe.
Highly recommend.- Celeste R.
Shannon was exceptional with helping my family plan our Disney Vacation. She helped with the Disney World planning from start to finish. Her attention to detail made it easy to get from place to place throughout our land package. We then enjoyed our 7 day Disney Cruise and we're appreciative of the excellent cabin recommendations she came up with.- Larry C.
Shannon is awesome at what she does! She goes above and beyond to help you with your travel plans. She is always professional and responds in a timely manner and gives great suggestions. Thanks Shannon for helping us plan some of our most memorable trips! I highly recommend Shannon at Livian Travel for all your travel adventures!- Michelle T.
Shannon you are simply amazing! We had the honeymoon of our dreams with a budget we felt comfortable with. Everything was planned perfectly. Transfers between islands in Greece we super easy, everywhere we went some one held a sign with are names on it. We barely had to think on our vacation, which is the best kind! The binder you put together for us was so helpful, it had everything. Even special vegan restaurants and food recommendation for our dietary needs. We will definitely be contacting you for our next adventure.- Jennifer S.
Shannon is very friendly and knowledgeable in her work. She's already booked 2 separate hotel stays for my family and I, my brother in law's honeymoon getaway, and will be planning an additional 2 flights for us in a few months! She's timely, efficient, and knows all the good places to visit at our destinations. I refer her to everyone I know since she's the best!- Ashley A.
Shannon just made booking our vacation so easy she handled everything and went over and beyond to find us the best deals.- Siovhan M.
Shannon takes all of the headache out of making travel arrangements! We wanted a variety of experiences during our stay in Disney World, so she was able to arrange for us to stay at different resorts, found special savings packages, made all of our dining reservations, shared her research on different events that were happening during that time, and offered and booked several special add ons to make our trip the most memorial vacation for us! I certainly would have lost the steam and patience to do all of this myself! Having Shannon as my travel agent has been an invaluable experience! I would much rather talk or text her than wait forever for a Disney agent to get on the phone only to realize I had forgotten to ask all of my questions! She is always available and responds promptly to all means of communication. The app is so helpful as well because I can view our itinerary ar any time and I get excited to see the countdown of days until our vacation! I highly recommend her for any of your travel needs!- Jennifer O.
I would just like to say thank you Shannon! If you ever need a travel agent, she is the lady for the job! Not only did she deal with all of our different family's needs, which was a group of 20, but she was patient through our many changes. Again thanks, and look forward to our trip!- Veronica C.
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