Cruise Planners has been leading the cruise industry since 1994 with a tremendous reputation for quality and service. We are an award-winning travel company and top producers with virtually every cruise line. As top producers, we block group space two years prior to departure and can offer very competitive group rates and great perks exclusive to our agency. Cruise Planners is also a member of Signature Travel Network and our partnership brings even more to the table when it comes to exclusive promotions, groups space and complimentary amenities.
If you have a reservation and need immediate assistance e-mail support@cruisemiami.us or WhatsApp (954) 278-1770
Our business hours are Mon-Fri from 9:00am to 7:00pm
We can help you plan an unfogettable cruise vacation just for you!
Hours of Operation
Monday
9:00am - 6:00pm
Tuesday
9:00am - 6:00pm
Wednesday
9:00am - 6:00pm
Thursday
9:00am - 6:00pm
Friday
9:00am - 6:00pm
Saturday
-
Sunday
-
Testimonials
Cruise Planners has always provided excellent service. They’re attentive, respond quickly, and offer top-notch service. I highly recommend booking your trip with them. This was our first Disney cruise, and it was amazing. Thank you.- Fabricio Helder M.
Cruise planners are very trustworthy and provide such a smooth experience with booking, with any issues and boarding. Absolutely amazing!- Flor Z.
Carol was amazing! She planned our cruise with great care, offered excellent value for money, and my family loved the whole experience. Highly recommend!- Carla S.
Super helpful and professional team! Congratulations on the service and attention! (Translated by Google)
Equipe super prestativa e profissional! Parabéns pelo atendimento e serviço! (Original)- Daiane S.
Very easy to book the cruise. You get valuable Information during the booking process and great tips just before your set sail. Very professional, knowledgeable and would highly recommend.- Carmen R.
Fantastic experience from start to finish. They took care of every detail for my Disney Cruise, which made the entire process so much more relaxed and enjoyable. Anytime I had a question, they replied quickly and clearly. Professional, reliable, and absolutely worth it!- Priscila I.
I want to express my gratitude to Carol, who not only provided us with the best family trip but also gave us all the assistance and care we needed! It was our first cruise, and everything went perfectly, and we created wonderful memories. Thank you, Carol, for your excellent work, and I can't wait for the next one! ??- Giovanna F.
I had such a great experience working with Carol. She was incredibly helpful, attentive, and always one step ahead. Every question I had was answered quickly, and I truly felt taken care of throughout the entire process. Traveling can be stressful, but she made it feel easy and exciting. Highly recommend!- Beatriz E.
FOOD, SHOWS, RESTAURANT, POOL AND ROOM SERVICES ALL GREAT- Jacques G.
Highly recommended!! Cruise Planners are really competent and helpful. I have traveled with them already twice, and they support your cruise travel from the beginning to the end. It’s all about peace of mind and a smooth cruise vacation.- Priscila G.
I wasn’t sure where to go for our last vacation, but Carol guided me from start to finish. I took my children on a cruise, and she handled everything seamlessly; booking our trip, supporting us throughout the vacation, and sharing wonderful tips to make sure our package was complete.
I am truly grateful to Carol Fontes for helping my family create unforgettable memories. I highly recommend Carol for travel planning, whether it’s a fun local getaway, an out-of-state trip, or an international adventure. She is simply the best.- Karina G.
Amazing experience that me and my family had.- Camille M.
We are extremely grateful to Ana Paula and her team for organizing a cruise for our group with over 165 people so flawlessly.
Everything was perfectly planned, and the entire experience ran smoothly from start to finish.
Their professionalism, organization, and attention to detail truly stood out.
Being part of this group was stress-free and unforgettable. Highly recommended ??- Ana Laura C.
Eu vivi um verdadeiro sonho neste Cruzeiro! Ainda estou lutando para acordar rsrsrs foi simplesmente incrível!!! Parabéns a todos os organizadores e empreendedores que fazem essa experiência algo extraordinário em nossas memórias!
I lived a true dream on this cruise! I’m still trying to wake up—haha—it was simply incredible. Congratulations to all the organizers and entrepreneurs who make this experience something truly extraordinary in our memories.- Ingrid A.
Loved to work with Ana Paula Cury from Cruise Planners ! She is amazing !- Janeidy C.
They are 5 stars for many reasons! Prompt response for every question. They take care of many details that we don't even think it is important but they know it is, even when sometimes they can be repetitive but necessary. I saved 50% for the waterfall excursions in Puerto Plata with the link Ana Paula provided, instead of buying the same excursion directly from the ship! I hope next year we will have them as our cruise planners again! I will easily recommend them!- Alan S.
We had an amazing experience. Everything was perfect! Our group was extremely satisfied because all bookings- dinner, excursions, etc were set and with zero issues. Besides that, Ana gave is the best support from the beginning. Thanks Ana Paula and Fabio for the wonderful experience! Hope to see you guys soon in another cruise!- Adriana C.
Amei do início ao fim este cruzeiro e toda experiência deste time incrível antes, durante e depois.
I loved this cruise from start to finish, and the entire experience with this incredible team before, during, and after.- Ana Cristina G.
I had an amazing experience with Cruise Planners! I was part of a large group traveling on a cruise to the Dominican Republic, and everything was absolutely fantastic from start to finish.
The Cruise Planners team took care of every detail, making the entire process smooth and stress-free. They were incredibly helpful, organized, and always a pleasure to work with. Traveling with a big group can be challenging, but they handled it flawlessly.
Thanks to their support, all we had to do was relax and enjoy an unforgettable trip. I highly recommend Cruise Planners to anyone looking for a seamless and enjoyable travel experience!- Mauricio A.
Super recomendo!!! Foi a primeira vez em um Cruzeiro e em família ainda. Eu super recomendo o serviço deles com excelência e muito carinho.
Highly recommend it! It was our first time on a cruise, and traveling as a family made it even more special. I truly recommend their service for its excellence and genuine care.- Beatriz G.
O serviço da agência foi acima da minha expectativa. Recomendo. Vou sempre retornar.
The agency’s service exceeded my expectations. I highly recommend it and will definitely return.- Paulo A.
Experiencia maravilhoso, suporte personalizado o tempo todo , nos amamos a experiencia e super indicamos.
A wonderful experience, with personalized support the entire time. We loved every part of it and highly recommend it.- Daniely X.
Muito obrigado por nos proporcionar momentos incríveis! Foi tudo muito bem planejado e organizado! Recomendo a todos que queiram ter a melhor experiência de vocês!
Thank you so much for providing us with such incredible moments! Everything was very well planned and organized. I highly recommend it to anyone looking for the best possible experience.- Wagner W.
Amazing team!- Marina Celly M.
Foi como sempre muito agradável
As always, it was very pleasant.- Paulo Antonio G.
Highly recommend for exceptional service and a truly effortless cruise-booking experience.
Ana and her team make the difference. I book all my cruise trips with them. Thank you for your wonderful work girls- Tania Cristina N.
Out of the Globe. Best Experience Ever.- Alexandre A.
- Laodice N R.
Carol Marsillac is always amazing!- Gabriela B.
Ana and her team are a one stop shop for all your cruise planning needs! One call really does it all! they are knowledgeable, courteous with an eye for the details, and always are within our budget. Cruises can be complicated with fees, add ons and packages, but Ana and her team always make everything so easy! we have booked multiple cruises with them and will continue to book more.- John C.
We had such a great experience with Cruise Planners by Ana Paula! The team was very attentive and caring throughout the entire process. They took the time to understand what we were looking for and gave us excellent tips and recommendations that really made our trip even better. Everything was smooth and stress-free. I would definitely recommend them and will be using them again for future trips!- Sabrina B.
I booked my cruise with Carol, and she took care of every detail for me. Carol is always ready to help and find the best deals for the trip. It was an excellent experience, and we're already booking our next trip.- Gisele O.
wonderful- Conceicao de Fatima C.
Carol took care of scheduling our flights and our extended vacation in Australia and New Zealand. She did a wonderful Job of setting it up, and routinely following up with us tô ensure we didn’t miss any of the rigorous preparation steps such as multiple visas and suitable clothing. In one instance she helped us reschedule a flight after the carrier canceled a flight in the middle of our travel tô New Zealand. She was very responsive and helpful. The trip turned out tô be a once in a lifetime experience for both of us. Thank you Carol!- Terence S.
A Cruise Planners Travel, sempre nos surpreende com sua eficiência.- Waldir D.
Thanks Nathalia! Really appreciate your quick responses and excellent customer service!- Ana B.
Thanks Nathalia! Really appreciate your quick responses and excellent customer service!- Ana B.
I planned my Honeymoon Cruise Vacation with Cruise Planners. I cannot recommend them enough, on top of getting the best deals, they go above and beyond to make sure you are fully aware of every details, always available to answer any questions. And go the extra mile to give tips and recommendations! 10/10!- Breno P.
I planned my Honeymoon Cruise Vacation with Cruise Planners. I cannot recommend them enough, on top of getting the best deals, they go above and beyond to make sure you are fully aware of every details, always available to answer any questions. And go the extra mile to give tips and recommendations! 10/10!- Isabella L.
I decided to plan my Honeymoon trip with Cruise Planners, and it was the best decision ever! Ana, Alice and Nathália were extremely helpful. First of all they’ll make sure you’ll be getting the best deal, and customize it based on what’s important to you! We decided to do a 7-day Celebrity Ascent Mediterranean Cruise. We went to Greece, Turkey, Malta and Barcelona. For sure the best cruise ship we’ve ever been to. Cruise Planners team went above and beyond to make sure we were fully informed and prepared, and they were always available to answer any questions. Ana provided me with a great variety of tips and recommendations for every stop! 10/10- Isabella L.
Cruise planners was the best, they help you from the minute you by your ticket to the end of your trip. I definitely recommend cruise planners. Thanks Ana Paula, Nathalia for your support.- Reginaldo B.
I booked my trip with Carol and she made everything ready for me. Just pack your luggage and enjoy it! She took care of every detail of my trip with the best of the best! I travel often and there is the way to go.- Tami Y.
I have been working with Ana/Cruise Planners for years. She is amazing! Every trip she helps us plan comes out perfect. I highly recommend Ana and Cruise Planners!- Juliana C.
Like anyone who starts planning on going to a cruise trip, I had many questions about accommodations, itineraries , tours activities, costs, etc! No matter how much experiences we may have had on traveling, there are still so many different options available nowadays to explore!
I couldn’t be more pleased with all the expertise Carol provided in planning the best cruise vacation I could possibly have! She focused in every single detail and all I had to worry about was getting ready
( packing) to embark on the most fun, exciting adventure ever! What a wonderful experience, thanks Carol , you’re simply the best vacation planner !- Vanessa M.
Carol is always very professional, resolving and answering all questions.- Miryan S.
Recém operada do joelho resolvi vir ao Brazil
Preocupada com os cuidados que teria que tomar quanto a cadeira de rodas e assento perto do banheiro consultei a Carol que me deu toda a cobertura para que eu pudesse fazer uma boa viajem
Estava com três malas E conexão em São Paulo destino Porto Seguro
A viajem foi perfeita.
TAM foi ótima comigo. Recomendo a Carol sou muito grata a ela pois estava apavorada
Ela me tranquilizou e tudo foi perfeito.- Lucilene A.
Carol did a great job to find me a car rental when all the companies were saying they didn’t have any vehicles available at the airport. She acted fast and decisive and I even got an upgrade for the same price. I definitely will consult her for my travels for now on! I highly recommend Carol as an excellent and experienced travel agent.- Lao R.
Carol is always ready to help my vacation plans, she finds the best deals. She is great at understanding the client needs and making sure that we have a smooth experience since planing to the end of the trip. Carol is kind and very patient, also super fun to travel with !- Josi Mathias B.
I cannot thank Carol enough for the incredible experience she created for me and group .Carol made it so easy and stress-free. She explained everything clearly, gave us amazing options, and even handled a last-minute change like a pro. We’re already planning our next trip with her.- Sheila L.
Carol is honestly the best! She’s always in a good mood, super calm, and somehow finds a solution for everything. Nothing stresses her out — even when things go sideways, she handles it like a pro. It’s such a relief knowing she’s taking care of the details. Highly recommend her if you want to actually enjoy planning your trip!
She does great with our ladies group trips!- Tatiane L.
Working with Ana is always a pleasure, great and honest recommendations, she is on top of everything and provides timely proposals and responses.- Olga T.
Ana is amazing! As always, she helped us plan an amazing trip!- Juliana C.
This was a wonderful time with my friends. I wish was longer. Everyday we have an adventure and Carol who planned all was a very helpful person. I really trust her work. Ty Carol- Denise J.
Carol com sua alegria e disposição fez a nossa Viagem entre mulheres exceder as expectativas. Obrigada pela sua paciência e dedicação. Foi incrível! Que venham mais viagens assim!!!- Janaina R.
Carol has set my very first cruise trip and I can’t thank her more for the wonderful work she did. She answered all my questions quickly, and was ready to help me promptly. I would’ve been completely lost without her. She does not only help you with the purchase but she stays there until you get back home safe and sound! Very professional, highly recommended!- Ludmila Paula d.
From the very beginning of our cruise planning, we felt truly valued! The team was always friendly and attentive, taking the time to answer all our questions with care and kindness. It made the whole process enjoyable!- Anelise Cristina R.
Carol was absolutely fantastic in helping organize my cousin's trip to Orlando! She was incredibly attentive throughout the process and provided a variety of excellent accommodation options to choose from. Her professionalism and dedication truly made a difference, and I highly recommend her services to anyone planning a trip. Thank you, Carol, for making everything so seamless and stress-free!- Eduardo M.
Carol é atenciosa e competente, tudo fica organizado, recomendo seus serviços.- Roberta M.
I wanted to take a moment to express my heartfelt gratitude for your exceptional service as a personal travel advisor. Your attention to every detail made the experience truly unforgettable. Thank you for making everything so seamless and enjoyable. I couldn’t have asked for a better.- Kelly C.
We appreciate her taking care of everything in regards to our VRBO rental. We had a very specific list of needs for lodging our Girl Scout troop of ten 8th and 9th graders and she was able to come through for us.
Looking forward to having her talk with the troop to help them plan their cross country trip somewhere special.- Courtney Joyce P.
Carol, viajar com você foi uma experiência incrível. Você é muito competente no que faz ! Obrigada por tudo. Você merece toda a nossa admiração !- Veronica Maria G.
Carol Marsillac is a fantastic travel agent. She arranged everything for my family's first cruise. The itinerary was awesome!! Carol helped us with tips along the cruise trip. I will definitely count on her services for our next trip. It was one of the best vacations we have ever had!- Ricardo A.
Ease foi nosso primeiro Cruzeiro e não sabíamos nada sobre cruzeiros. A Carol foi cuidadosa, organizada e muito prestativa o tempo todo. Nos avisou de detalhes sobre a viagem, shows, jantares, passeios e tudo mais. Sempre muito atenciosa nos ajudou a colocar internet nos celulares, como seriam os passeios e as roupas que deveríamos usar em dias de festa. Nos sentimos acolhidos e abraçados por ela toda a viagem. Muito obrigada pelo carinho e paciência com toda a nossa família. Só elegidos e agradecimentos. ??- Alessandra A.
Gostaria de agradecer imensamente à Carol Marsillac pelo excelente trabalho na organização do meu cruzeiro de sete dias. Desde o planejamento até os mínimos detalhes da viagem, tudo foi impecável!
Ela foi extremamente atenciosa, cuidou de cada detalhe com profissionalismo e garantiu que minha experiência fosse tranquila e sem preocupações. Todas as reservas, transfers e informações foram passadas com clareza, e o suporte antes e durante a viagem fez toda a diferença.
Recomendo fortemente para quem busca uma agência confiável, organizada e comprometida com a satisfação dos clientes. Com certeza, contarei com ela para futuras viagens!- Bruna L.
Carol is great! She promptly answered all of my questions and provided amazing support!- Cassia Helena S.
Eu decidi fechar a minha viagem de cruzeiro com a Carol e não me arrependo. Ela atendeu a todas as minhas dúvidas, me deu suporte antes e durante toda a viagem, supriu minhas necessidades e foi super paciente e atenciosa durante todo o processo. Recomendo o trabalho dela de olhos fechados!- Eduarda S.
A Carol me deu todo o suporte para meu primeiro cruzeiro foi muito prestativa e carinhosa com tudo. Na verdade ela foi muito melhor que eu esperava me ajudou além do que era a obrigação dela e eu agradeço muito.- Iaci Amanda N.
Nossa viagem foi cuidadosamente planejada pela Carol Marscilac, que foi incansável em um atendimento rápido e eficaz, antes, durante e após a viagem!! Tenho somente elogios à Carol e a toda a empresa. A Carol conhece muito bem os roteiros e por isso passa muita segurança. Já estou animada em programar outra viagem com a Cruise!! Indico de olhos fechados!!- Bruna T.
I would like to share my testimonial about Carol Fontes, who created an amazing itinerary for my family in Nashville during the end of the year. The trip was absolutely unforgettable! Carol is an excellent professional, extremely dedicated, and always available to meet our needs. Her attention to detail and the care she put into planning every moment made our experience truly remarkable. I highly recommend her services!- Jordana L.
I have been booking my cruises with Ana Paula from Cruise Planners and I can’t be more happier. Every time I have the best time on my travels with worrying free.- Janaina S.
I have been booking my cruises with Ana Paula from Cruise Planners and I can’t be more happier. Every time I have the best time on my travels with worrying free.- Janaina S.
Carol M. Is an awesome agent. She kept me informed of changes and cancellations, and she gave me all the details and options to plan my trip to the best!!!!- Narra S.
Carol Marsillac has been very helpful on finding the best deals, giving best advices , quick responses , trust and professionalism. She is very dedicated and wants to make sure that everything is going according to the expectations. She is good at providing solutions very quickly! I recommended Carol as the travel agent to my family and friends. I feel I want to travel the world!- Josi C.
Somente passando para agradecer e indicar o trabalho da Carol , muito profissional e excelência no suporte , caso haja algum problema que não esteja previsto ! Obrigado Carol- Fernanda D.
Ana Paula was so great with us. Thank you so much!- Carolina M.
Ana Paula was so great with us. Thank you so much!- Carolina M.
Ana Paula was so great with us. Thank you so much!- Carolina M.
- Andrea C.
- Andrea C.
- Andrea C.
This was my fourth cruise, and I must say, it was an unforgettable experience! Departing from Fort Lauderdale for a delightful 4-night journey to Key West and the Bahamas, everything was seamless from start to finish. Our agent, Ana Paula, was absolutely exceptional. From the moment we began planning, she went above and beyond to accommodate our every need. Her professionalism and extensive knowledge of various cruises instilled confidence in our choices, ensuring we selected the perfect itinerary. Thanks to her expertise, we embarked on a voyage filled with unforgettable memories and unparalleled enjoyment. I wholeheartedly recommend her services to anyone looking to create their dream cruise experience!- Adriano W.
This is my third time booking with Cruise Planners for our family Cruise Vacation, Anna Paula has been very helpful and is always responsive when I ask questions or need help with my cruise. She has make my cruise planing experience very easy and with zero stress! I highly recommend Cruise Planners!- Norma Lorena F.
Our cruise was perfect thanks to Carol's dedication and professionalism.
She plans to the smallest details so that we could enjoy ourselves to the fullest.
We appreciate. Peace is priceless.- Ilma Nascimento P.
Está foi a nossa primeira experiência com a Virgin Voyages . Confesso que estava curiosa pois era tudo novidade para nós .
Na entrada aquela elegância do vermelho que se impõe e fala muito com a mulher .
Amamos tudo
Os funcionários sempre receptivos e prontos para nos ajudar em quaisquer situação .
A comida ……ah a comida maravilhosa , cada dia uma tradição no buffet . ….
Fantástica experiência.- Sayonara B.
Piece of mind, fun and joy. Carol made this Alaska once in a lifetime experience to our entire family and friends. From the boarding in a plane to Seattle to the guidance on how to handle the luggages when debarking, it was everything smooth, easy and pleasant. The best restaurants, tours and programs organized before, during and after the cruise. The best excursions and must ser attractions, such as the helicopter trip to a glacier. Lucky the ones that have Carol as travel advisor! If you want to have the best trip of your life, just ask for Carol!- Carlos T.
Carol was awesome from the planning till the end when we returned home. She looked out for us and was always ready to provide advise and respond to questions.- Galdina C.
I enjoyed my experience with cruise planners. The took care of even the smallest details and were extremely helpful. I would recommend them to anyone who is looking for a cruise planner.- Vania Beatriz E.
Excellent service! We had great support from Ana Paula and her entire team, they were super helpful in answering all our questions. The ship was beautiful, the room was a great size, the bed was super comfortable. The drinks package was so worth it! All meals were delicious (blu restaurant). There were several options of activities, shows, but the best of all was the bar on the 5th floor, the pianist and singer were wonderful!!!! All the bars had different drinks and all the ship's staff were very polite! I highly recommend it! (Translated by Google)
Atendimento excelente! Tivemos um ótimo suporte da Ana Paula e toda sua equipe, foram super solicitas para tirar todas as nossas dúvidas. O navio era lindo, o quarto tinha um tamanho ótimo, a cama era super confortável. O pacote de bebidas valeu muito a pena! Todas as refeições estavam deliciosas (restaurante blu). Haviam várias opções de atividades, shows, mas o melhor de todos foi do bar no piso 5, o pianista e a cantora eram maravilhosos!!!! Todos os bares tinham drinks diferentes e todos os funcionários do navio eram muito educados! Recomendo muito! (Original)- Beatriz V.
Carol is the true definition of an agent! From the inception over a year ago to the trip last month , she has been with us! I was shocked to find my boarding pass in my messages the morning of my trip. Our first cruise with Carol has left us counting the days to the other.
A gem, professional, she is now our go to agent for every trip.
Thanks for making vacation hassle free.- Laurina Cleopha W.
Carol had been there from the booking of the cruise almost a year in advance till the day we returned. Carol is very meticulous and she is knowledgeable about the packages she offers. She is always ready to answer any question despite the time of day. I have never experienced a travel agent who goes above and beyond to ensure that her clients are kept informed. Thank you Carol, input and support on our first cruise made it more relaxing and enjoyable. You are one of a kind. Keep up the good work.- Berthina Cathy Amelia A.
My agent Carol was brilliant from the planning till the end when we returned home. She looked out for us and was always ready to provide advise and respond to questions about the trip.- Berthina Cathy Amelia A.
My agent Carol was brilliant from the planning till the end when we returned home. She looked out for us and was always ready to provide advise and respond to questions about the trip.- Berthina Cathy Amelia A.
My agent Carol was brilliant from the planning till the end when we returned home. She looked out for us and was always ready to provide advise and respond to questions about the trip.- Berthina Cathy Amelia A.
A Carol e super atenciosa, proativa, viajada e esperta. Esta sempre a disposicao e conectada para antecipar e responder a qualquer necessidade - incluside durante a viagem. Ela nao mede esforcos para nos ajudar a termos a melhor experiencia possivel! Super recomendo!- Cristiane M.
I have been working with Ana for years. She is amazing. I can’t wait to book my next cruise.- Juliana C.
I have been working with Ana for years. She is amazing. I can’t wait to book my next cruise.- Juliana C.
I have been working with Ana for years. She is amazing. I can’t wait to book my next cruise.- Juliana C.
I have been working with Ana for years. She is amazing. I can’t wait to book my next cruise.- Juliana C.
I have been working with Ana for years. She is amazing. I can’t wait to book my next cruise.- Juliana C.
My only complaint is that you made a big mistake by not notifying your clients about the Canadian visa in advance. This happened to 3 families that I know.- Bianca A.
My only complaint is that you made a big mistake by not notifying your clients about the Canadian visa in advance. This happened to 3 families that I know.- Bianca A.
My only complaint is that you made a big mistake by not notifying your clients about the Canadian visa in advance. This happened to 3 families that I know.- Bianca A.
Sem explicação o quanto foi maravilhosa essa viagem e graças a minha super agente de viagem Caroline , fui aos melhores restaurantes, conheci tudo no Chile e com todo apoio e ajuda dela, foi incrível .. sem ela não teria sido possível ????????- Rodrigo A.
I just returned from my third cruise with the Ana Paula team. I strongly recommend this company. Excellent service from the first contact, until the day of travel. We already have the next cruise scheduled. (Translated by Google)
Acabo de voltar do meu terceiro cruzeiro com a equipe da Ana Paula . Recomendo fortemente essa empresa . Excelente atendimento desde o primeiro contato , até o dia da viagem . Já temos o próximo cruzeiro agendando. (Original)- Roni V.
Viagem simplesmente maravilhosa!
Todos os passeios, restaurantes, tudo impecável. Cada detalhe pensado da melhor forma. Horários ótimos, sem filas nos locais concorridos. Enfim, roteiro perfeito e zero perturbação! Carol é impecável! Agora só viajo se for assim!- Mariana N.
From the first contact with Carol, she solved everything for me. Fast and attentive, she gave me the whole itinerary, where it became easier, to make our dream trip come true. I appreciate it and recommend it.- Monica G.
From the first contact with Carol, she solved everything for me. Fast and attentive, she gave me the whole itinerary, where it became easier, to make our dream trip come true. I appreciate it and recommend it.- Mônica G.
Nossa viagem foi maravilhosa graças a Ana e toda sua equipe.- Emanuele G.
Best cruise planner ever, excellent price.- Edilane P.
I highly recommend my agent, Caroline Fontes. She helped me plan the perfect Alaskan cruise and was always available and patient to respond to my messages. THANK YOU!- Thais S.
Experiência sensacional, comunicação excelente. Em 2025 estaremos presentes no Star Of The Seas. (Original)
Sensational experience, excellent communication. In 2025 we will be present at Star Of The Seas. (Translated by Google)- Carolina d.
Top, ótimo atendimento. (Original)
Top, great service. (Translated by Google)- Gerson A.
What an amazing vacation, the room was great, Ana got us a great price, and her ship suggestion was spot on, we will definitely be booking with her again, and I would recommend her to anyone. Thank you for everything- John C.
We love everything! Thank you for your attention and professionalism with our Cruise from beginning to end. Until next time!
Amamos tudo! Obrigada pela atenção e profissionalismo com o nosso Cruzeiro do começo ao fim. Até os próximos!- Ingrid F.
Carol is an exceptional travel agent who took care of every detail of our trip with impressive dedication.
She not only accompanied us at every step but also provided reliable support that went beyond expectations.
Her involvement was crucial for everything to go perfectly. With all our trips and on all occasions, she was amazing and always there for us.
I highly recommend her services and will definitely continue to be her client. Thank you so much, Carol, for making our travels unforgettable!
Priscila Iwama- Priscila I.
Ana Paula is the best . She made everything very easy for me and mom first time On the cruise definitely we going to use Ana Paula service again- Rosimeyre F.
Ana help me step by step everything about my family cruise, was a wonderful experience, very helpful and professional, highly recommended!- Rody H.
Should thank you for making all things possible when I wasn’t able to. In very few minutes you found me a way and here I am recovering beautifully and without your expertise and friendly support it would be postponed and maybe not possible. I am in Brazil with the best service and support one could pray for, being from medical field I feel grateful for all the nice people has been there for me. Best hospitals, physicians, nurses, physical therapy and dental specialists that deliver their best in few hours one day can possibly fit. Carol is great in planning and helping your travel journey come true! ?????????????????????????????????????????????????????????????- Walkiria Nunes H.
Organizei nosso Cruzeiro com a Carol. Ela é super organizada, atenciosa, rápida, respostas completas e me passou todas informações necessárias. Um profissionalismo excepcional. Organizarei outras viagens com ela com certeza.- Vitoria R.
I book a trip with Carol Marcillac for my family. She help me to set up flight to Frankfurt, rental car, hotel, and flight back home from Rome. Her help was great and I recommend her. She did everything to make my trip smooth.- Bellkiss S.
Esse é o 2º cruzeiro que faço com a Carol, foi incrível! E a Carol não só faz todos os trâmites de cruzeiro e passagens aéreas Rio/EUA… aos passeios… envia vários sites de passeios, dicas,… sempre pronta para responder as dúvidas pelo WhatsApp, a hora que for… a pessoa não dorme… profissional impecável! Além de ser educada, simpática e- Carolina F.
Just traveled on MSC World Europa. Loved my trip, zero stress! This is my second time that I booked a cruise with Ana. Extraordinary experience with her tips, always helpful with anything. I highly recommend Cruise Planners.- Elisandra P.
We had an amazing experience!! We booked our cruise with Ana and she took care of everything!! She gave us tips and alerts before the cruise! We are so grateful that we already booked the next one with her! We strongly recommend!!- Marcio B.
Yes and was wonderful . Very good stuff- Gerlicia F.
Carol foi maravilhosa desde o início ao fim do nosso Cruzeiro. Super atenciosa e sempre prestativa em nos ajudar com os detalhes da viagem . Com certeza ela será nossa agente para nossos próximos passeios .- Veronica D.
Simplesmente a Carol e maravilhosa, super profissional super competente .- Angela R.
Caroline é educada, prestativa, pertinente nos seus aconselhamentos e EXTREMAMENTE informada. Sua pronta resposta é primordial na conclusão dos trabalhos. Sensacional!- Henrique C.
Ana Paula, muito profissional. Está atenta a todos os detalhes, sempre procurando a melhor viagem e adaptando aos nossos gostos e bolso. Quando pensamos em viajar não pensamos em outra agência. Recomendamos a agência a familiares e amigos.- Waldir D.
Quero através desse depoimento reconhecer e agradecer a Carol por todo o profissionalismo, proatividade, agilidade e disponibilidade; além de todo carinho, atenção e cuidado que sempre demonstrou durante todas as vezes q precisamos dos seus serviços; fossem eles p procurar o melhor Cruzeiro ou para resolver algum imprevisto de mudança de planos.
A Carol sempre surpreende, seja cuidando de todos os detalhes como programa de fidelidade com as companhias ou verificando os melhores descontos e oportunidades!!!
Indico a Carol p todas as pessoas q conheço porque realmente considero ela excepcional!!!!- Miguela Giraldi Santana P.
Carol thank you so much for all your help. It's been a pleasure working with you looking forward to future travel
I would recommend you to everyone! You're the best- Elis H.
A Carol ajudou a gente a achar a casa certa no lugar certo para o nosso Natal em família e amigos, localização ótima em uma cidade muito boa. Carol foi muito atenciosa e minuciosa na hora de nos ajudar.- Fernanda d.
Estou muito feliz por ter a Carol como minha agente de viagem de cruzeiro. Muitas vezes Carol me ajudou com os preenchimentos via internet, pois sou totalmente “leiga” com computadores. Carol sempre respondeu minhas mensagens de imediato, mesmo quando eu as enviava tarde da noite. Agradeço pelo excelente trabalho de dedicação e profissionalismo que teve comigo.- Fátima C.
I would love to share my experience.
Carol was amazing easy communication and quickly responded every time I had any questions. I’ll planning another vacation with her for sure . Highly recommended !- Karen T.
Carol was super helpful the entire trip! She made us to feel safe booking parks, car, resort according to our budget! This trip was super smooth due her full attention and care.- Karoline d.
Carol helped us to book tours during our trip to Hawaii. She was amazing!!! She booked the best tours and helped us to find a new one when one of those tours were cancelled at last minute by the local company at 6AM!!!- Andrea B.
Ana Paula is the best professional ever!! Thank you for everything.- Cristina F.
Ana Paula was very efficient in finding a great option with Celebrity Cruises on a brand new ship Ascent, on a short notice.
She was feeding us with information about the cruise, tips about onboard reservations.
Next cruise we’ll book straight forward with her.
Jack Wengier- Jacob W.
Carol helped book our group’s Thanksgiving cruise and made the whole process so easy. She was prompt to answer any questions and solve any problems that arose. Thanks Carol for making our vacation a huge success!- Carla M.
Ana Paula's attention to detail, personalized recommendations, and seamless planning made my cruise unforgettable. From selecting the perfect itinerary to handling all logistics, she exceeded my expectations, again. This is the second time I booked my vacations with her.
I highly recommend their services to anyone seeking a stress-free and enjoyable cruise vacation.- Marisa F.
Carol, helped us with our Thanksgiving trip this year. She was always available to answer our inquiries, she made valuable suggestions and gave useful tips before our trip. Our group of 28 people was pleased with all of Carol’s support. I’ll contact Carol again in the future.- Monica M.
Carol was amazing in helping us out with our cruise. She was always available to answer our questions.
Next vacation no doubt I will contact her again.- Andreia Jose P.
Carol made an excellent job booking our group cruise trip and arranged everything for us.
We couldn’t be happier with the smooth process it was.- Ana M.
Carol is wonderful, super attentive and takes excellent care. Now I managed to find someone for me and my family to take our trips with confidence.- Angela R.
Carol Masillac was excellent!! She gave so many insights about the trip before we signed up for. And she was available to answear our questions throughout the trip. Thanks again????- Nara S.
Carol has the best smile and attitude in any situation. She was great in organizing our girls trip to vegas and we will contact her for sure in the future!- Tatiane L.
Thank you Carol for the fantastic trip you organized. Everything wonderful, with good taste, affordable prices and sensational attractions. I'm looking forward to the next one.- Francistela C.
Carol was fantastic and did everything perfect with too much love and attention. My next vacation I will contact her again , for sure.- Cristiane D.
Carol was very patient with me, explained everything to me, and offered me the best service. Thank you Carol- Marilda S.
Cruise Planners is your one stop - top notch experts for your worldwide cruise and travel needs. They facilitate the process from A to Z making your experience completely stress and worry free. Additionally, the customer service is excellent. My inquires were answered promptly and efficiently. If you are looking to for prime service and dedication, I highly recommend Cruise Planners - Miami and Fort Lauderdale.- Leda Patricia S.
Carol was a fantastic travel planner, providing a white glove experience. Everything was well organized and booked in advance, with the proper level of flexibility in case of last-minute changes. This optimized our time, enhanced our experience, and at the end saved us money :) Carol is a fabulous travel planner and I strongly recommend her. I am looking forward to the next trip already!- Carlos T.
Carol was fabulous proposing the activities, coordinating the appointments and reservations, of the shows, tours, hotel and even the restaurants what saved us a lot of time and made our experience incredible.
Todas as empresas contratadas executarão os serviços maravilhosamente bem. Destaque para os espetáculos do Cirque du Soleil e para a viagem de Helicóptero no Grand Canyon. Tudo perfeito.
Ana Paula made sure that we had an amazing first time sailing experience with the Virgin company. Sailing across the Greek island was wonderful and I can’t wait for the next time! When I think about going on a cruise I always think about booking with Miami cruise planners.- Janaina S.
Caroline organized us a fantastic boat trip in Miam! 4 hours of a lot of fun and spectacular views!!! Fully recommend her!!!!- Andrea B.
We just got back from a family cruise in Europe and wanted to say thank you to Carolina. She helped us in every way possible, was always available and took care of everything for us from beginning to end.
If you want a stress free vacation look no further.
Can’t wait to start planning our next cruise!- Renata B.
Impressionante como a Caroline Fontes resolve todos os detalhes das mais diferentes viagens! Ela está me apoiando em vários destinos, e de forma rápida, eficiente e sempre disponível está fazendo minhas experiências serem ainda melhores! Muito obrigada pelo seu trabalho!- Gabriela B.
Impressive how Caroline Fontes solves all the details of the most different trips! She is supporting me in several destinations, and quickly, efficiently and always available is making my experiences even better! Thank you so much for your work!- Gabriela B.
Carol was wonderful! She helped us with everything making our trip as smoothly as possible. We will definitely repeat it!- Ana B.
We had the BEST experience with Carolina Fontes! She helped us planning our vacation and even gave us amazing options. She is very keen to what she does. We truly appreciate her efforts and we had an amazing vacation with family and friends!
Thank you Carol! 5 star ??????????- Karina G.
Your planning was wonderful, everything was perfect, thanks again- Lucrecia Q.
My friend and I just returned home from our amazing trip from Punta Cana .Our travel agent, Caroline Fuentes was fantastic from begin to end. All our wants and needs were taken care of. I would recommend Caroline for everyone is look for travel packages Cruise and tickets- Elis H.
I just have good things to say about my agent Ana Paula. She is always so helpful and reply any questions you may have. It was my first time buying from an agent, but now I will always buy my vacation trips with her. Thank you for being so helpful and kind with me and my family.- Jenefer O.
Ana Paula was perfect in all details. Always very kind and available. A lot of knowledge about selling cruises. Ana is the best- Tania Cristina N.
Ana went above and beyond to make our trip an unforgettable one! We are for sure coming back- Selma Z.
Ana Paula and her team took the time to listen to my expectations and came up with a few options for me to choose from.
The trip was all that I wanted and more.
Her knowledge and attention to the details made this a unique vacation.- Marisa F.
Cruise Planners - Miami and Fort Lauderdale Fort Lauderdale, FL 33304
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