Travel Agent Details

About Carol DiBiase

I have the Cruise Planners franchise in Shippensburg, Pennsylvania. I opened my franchise on September 15, 2014. Since then, I have had the pleasure of sending thousands of clients to the destination of their dreams. My agency is a fee free full service travel agency. I create itineraries and secure travel components for groups, individuals, destination weddings, business conferences, honeymoons, incentive travel and so much more! I specialize in custom travel arrangements designed to exceed client's expectations. My purpose as a travel advisor is to surprise and delight clients by finding the details that make their experiences memorable. Travel with ease!


 

Hours of Operation

Monday 8:30am - 6:00pm
Tuesday 8:30am - 6:00pm
Wednesday 8:30am - 6:00pm
Thursday 8:30am - 7:00pm
Friday 8:30am - 5:00pm
Saturday 9:30am - 2:00pm
Sunday -

Testimonials

Carol was great to deal with responded promptly answered all our questions and concerns. - James P.
Always a great experience!
Just let me say that every vacation planned by Carol DiBiase had been flawless. We've been on half a dozen cruises as well as a couple of all inclusive resorts and every one of these vacations has been terrific. Carol is always on top of things when it comes to planning these trips and she is always very timely with information and in responding to any questions we might have concerning our travels. We have 3 more cruises booked through Carol coming up in late 2025, 2026 and an exciting Alaska land/sea cruise for 2027. We're really looking forward to all three. Thanks again Carol. - Douglas B.
Carol Dibiase has always gone above and beyond planning and delivering top notch cruises and all inclusive getaways. Never disappointed. Thanks again Carol. - Douglas B.
Carol is the best! So amazingly helpful in putting our trip together with all arrangements for travel and excursions in Wales, Scotland and Ireland. So helpful in providing and anticipating expectations of the trip. Thank you so much for your service. Merle and Shirley - Merle H.
Carol is awesome!!! - Kelly C.
Carol DiBiase is wonderful and always takes great care of us! She goes above and beyond with our vacations! - Margaret R.
Just wanted to drop a few words on our latest cruise booked through Carol DiBiase. As always, the planning and execution of this trip was flawless thanks to Carol. Carol DiBiase has planned a number of cruises and journeys to a couple of all inclusive resorts for us over the past few years and to keep it short, we have been pleased with the service. She's always available to answer any questions there might be concerning travel and can book any extras such as flights, hotels, dining reservations, excursions, etc. We have three more cruises booked through her in the coming months. Thanks again Carol. - Douglas B.
Carol was extremely helpful and very patient and understanding with all my concerns and questions. I have already given her information to a friend wanting to plan an Alaskan Cruise /Land package. - Elissa P.
Donna really came to our rescue. My husband and I had a trip planned but as we waited for other persons to decide wether they would be joining us time really got away from us and we hadn’t booked a hotel yet. We left Thursday night and the Monday prior Donna found us a room with ocean view on 15 min away from family and was less than $500. The room had a full kitchen and was not in the middle of all the boardwalk noise but still close enough to join the fun when we wanted. I am so happy and so relaxed after a much needed getaway. We would have spent three times as much had I done everything myself. She took care of making all the arrangements, is super confidential and even made sure we were on a first floor and that late check in was okay. I will DEFINITELY be booking my next vacay through her! - Daliana G.
Carol has been great and with us through all - Richard H.
Thank-you for all the arrangements you made for us on short notice. Our trip could not have worked any better: air travel arrangements, hotel choice/location at our destination and even the rental car arrangements could not have been more perfect. Not so much as a hiccup anywhere. We gave you very little notice that we needed to make this trip and in no time you pulled everything together perfectly. Thanks again, we will certainly call you when we are planning to travel again. - Kay K.
Love the ease of working with Carol to find a trip perfect for us!! Always a pleasure cruising with Holland America their food is amazing showing us class can happen on a cruise ship! 10days in the Caribbean was an incredible experience and look forward to cruising again! - Rebecca A.
I remember telling my husband how much we needed a vacation after having a baby 6 months ago at the time, and he goes "well book one". I have always been one to research and book our vacations for us, but as an exhausted, working mom, I just wasn't up for putting in the effort this time. It was then that I remembered seeing my good friend Donna Maines postings on social media sharing that she was a travel advisor. I reached out to her and told her I was interested in her services as we were in dire need of a vacation now that baby was sleeping through the night and old enough to accompany us on a cruise. Donna asked me what I was looking for, some dates we were available for traveling and our budget. Then within a matter of ONE day, Donna had researched and sent me several options of vacation packages. All I had to do was look and decide on one, and she literally did ALL of the rest! She made it stress free for me, enjoyable and the process was seamless. I very much appreciated her taking the time to find the perfect deal and vacation for us. She was able to quickly get answers to my questions. I gave her my credit card and personal information and within that same day, I had a cruise booked. She then kept track and found deals on round trip flights for us and even called to confirm that we would have a crib in each of the hotels we stayed at! The day before our trip, she even sent me a text of our flight confirmation number and wished us a safe and fun vacation. To my surprise, when we returned home she had even mailed us a welcome home and thank you card, when I should be the one thanking her. Donna has always been so pleasant and trustworthy. She genuinely cares about others and has superb customer service skills and communicates extremely well. She is very organized and knowledgeable. I highly recommend her to anyone who is looking for a vacation planning experience that will turn out perfect and headache free! I will definitely be utilizing Donna's traveling services for our future vacations and recommending her to everyone that I know. - Christina Z.
Carol, I just want to thank you for your suggestion of our resort and travel plans. The five of us had a trip for the record books, I would recommend it to everyone!!! We had a memorable and fantastic time!! It’s the boost and refreshment we all needed!! Definitely being added to my best life experiences list .. and we all Thank You so much for setting it all up - Brenda H.
Carol knows everything about cruising! She made my trip totally stress free. - CONOR D.
Hi Carol! Wow! We had an amazing trip! A few challenges along the way but we survived. Lol. Our stateroom was twice the size of what we are used to on a ship. Our bathroom had a shower plus a separate full sized tub. Also had a walk-in closet, and a couch and chair in a large sitting area. The service and food were both exceptional... above expectations! Entertainment was very good for a smaller ship too, but still limited compared to larger ships. Enjoyed the variety of restaurants and the up-charge for the two specialty restaurants was worth the cost. We would definitely sail with Silversea again. ????. I will attach some photos. Thanks again for helping us book another wonderful vacation! You are the best!!! ???? Mike and Donita - Donita N.
Carol is a joy to work with! We trust her to help us make great choices for our vacation plans. It is also comforting to know that I can call her with any travel issues we may have while on a trip. - Donita N.
Loved our trip to Ireland! Carol DiBiase customized the trip for 6 adults, and it turned out great!!! Everyone enjoyed it! Carol was easy to work with, and quickly responded to any concerns and/or questions (including the dumb ones). Would highly recommend using her services!!!
Carol Dibiase is the best. She has set up several terrific cruises and all inclusive resort vacations for us in the past. Always flawless. - Douglas B.
- Jennifer B.
Was a great cruise. The pre and post arrangements were all handled well by advisor - Betty S.
The trip to Sandals Ochi Jamaica was flawless. Very well organized by Carol. Had a terrific time. Will definitely be doing a similar trip in the future. - Douglas B.
We had an amazing experience on our recent trip to Alaska! Relatively novice travelers, we had many concerns over over the process - what to expect while on a cruise, transfers from one mode of travel to another, what to take along - Carol answered our questions with patience and knowledge. The trip was relaxing, exciting, and all aspects of the journey were seamlessly set up for us ahead of time. We could truly just relax and experience the beauty and majesty of the variety of landscapes, people, and wildlife of Alaska. Thank you to Carol DiBiase and Cruise Planners for a facilitating a once-in -a-lifetime adventure for us! - Catherine S.
Carol was great! She always took my calls (there were plenty), or if she was on another line would return the call promptly. Carol is a true asset to the cruise business, she is professional but always approachable and friendly. Carol is very knowledgeable & willing to work with you to ensure you have everything in place prior to your departure. Thanks Carol!! - Joenne W.
Carol DiBiase helped us plan a dream vacation. She was always available to help with any situation that arose or answer any questions that we had about our trip. We had not traveled in 13 years, and even when I panicked she assured me everything was going to be okay. And everything was fine with her help. - Margaret R.
Carol DiBiase helped us plan a dream vacation. She was always available to help with any situation that arose or answer any questions that we had about our trip. We had not traveled in 13 years, and even when I panicked she assured me everything was going to be okay. And everything was fine with her help. - Margaret R.
Carol is always a joy to work with! - Donita N.
Carol did an excellent job helping us to plan our dream vacation from start to finish! - Donna G.
Carol DiBiase as always took care of everything even the smallest of questions. - Richard C.
Carol DiBiase as always took care of everything even the smallest of questions. - Richard C.
Carol was fantastic to work with. She took all the stress away of planning a vacation. Loved the fact that there was pre arranged transportation to and from the airports and hotels. I will definitely be using Carol to plan future vacations. - Amy B.
My wife and I had a fabulous trip with 4 days on land and 8 day cruise. Everything was amazing from the time we left to the time we got back. Carol helped us prior to leaving by answering questions and providing suggestions for excursions. Would highly recommend Carol and we will definitely contact her for future travel. - Jay M.
Several days in Gda?sk and Kraków, Poland, with one night in between in Toru?. Perfect vacation. Our hotels were top notch AND very reasonably priced. Their breakfasts were all superb. Poland is very clean and modern. No lingering traces of a drab communist past. Prices on everything were surprisingly reasonable, including taxi fares. Large street vendor pretzel just 75 cents. Wow! Weather was perfect in early June, no overcrowding in the streets, and only one museum had a long wait to get in. Menus all had English translations, so no guesswork. We walked extensively using a Rick Steve guide book. Everything is well marked and we never had to ask directions. Museum displays all had English. The people you will interact with (hotel clerks, taxi drivers, waiters, cashiers, etc) all spoke enough English that our complete lack of Polish was not a problem, nor did I have to fall back on my German. The beer is good. The water is drinkable too. Simultaneously modern and Old World, but not at all Third World. A wonderful relaxing trip and a real bargain on prices. Go! - Peter W.
I just wanted to get to you about our Alaska trip Everything was perfect the weather, the cruise the food. We wanted to thank you for setting all of this up for us. We will certainly use your services in the future. - Catherine P.
Carol is great to work with. Vacation is so much easier when someone else does the planning. - Nancy H.
Carol DiBiase is the best. Always there to answer any questions and books a flawless vacation. Always able to come up with a good deal. - Douglas B.
Professional, friendly, helpful service every step of the way!
Thanks for all your help in planning our trip, definitely recommend Carol for your dream vacation planning - Jan K.
Just wanted to let you know that we had an amazing time on Windstar in Panama and Costa Rica! We were very disappointed w the one excursion but the entire group got a partial refund from Windstar. Otherwise everything was fabulous... food, service, crew! I was amazed at everything the crew did to make it special for us. We loved the intimacy of the small ship and it was so fun getting to know all the other passengers. We would definitely sail with Windstar again. Oh one other note... you definitely feel the waves a lot more on the small ship! ???? Here are just a few photos from our adventure. Thanks again f everything! I will be in touch soon about Aruba - Donita N.
Carol steered us right! Great cruise - enjoyed the Aqua Class amenities and the overall vibe of the ship. Great dining options, side trips and just had a wonderful time. - Beth M.
One thing we forgot to mention, and perhaps really the most important, was how much credit you deserve for the entire experience. We would have never found this trip on our own. Plus, my ears pricked up every time I heard fellow travelers complain (rightly so) about the inept travel agents they had used. At least 4 of them stated they would never use that person again. I then realized how great you are. You are the ultimate professional with personality plus. I so wanted to brag about you while on the trip, but didn't want to make the others even more unhappy with their person. So all I managed was, "Our agent was great." Not nearly enough praise but I hope you felt it anyway. Thank you, thank you, thank you. - Jill H.
The booking experience was very easy and email reminders and suggestions were helpful. Knew everything was taken care of when we arrived at the departure port. - Lois S.
Our agent quickly responded to our questions prior to departure. - Kenneth F.
Everything was taken care of for me. Carol made my travel easy. - PATRICIA W.
Been dealing with Carol / Cruise Planners for more than five years and numerous vacations. Exceptional service every time. - David S.
Carol is “with” you the whole way - before, during and after you trip. Carol has helped us plan three trips. The last trip was a 2 week Alaskan vacation - that included flights, hotels, land tour, excursions and a cruise. Carol’s attention to details is what makes your vacation extra wonderful! - Lynn F.
Carol DiBiase, thank you so much for all your outstanding work to make our European Vacation a Trip of a Lifetime! You are not just our Travel Agent, but a dear friend. God bless you and prosper you. Please see our Facebook Page for photos and pictures. You are an 11 out of 10 stars!
Dear Carol, We just wanted to say "Thank you" for all you did to make a much needed vacation just great. We appreciate you going above and beyond to help us non-techies navigate thru non-existing territory in our lives. We look forward as well to seeing you in future times. Take care and God Bless! - Brenda D.
Carol was easy to work with and always answered our questions quickly - Christina G.
Carol… I was absolutely thrilled and very satisfied with the way you helped me out on my trip to Turks and Caicos’s in February. I do not have any current plans to go to England, but I have decided that when the time comes that I want go to St Ives I’m going to be contacting you for help. Thanks you again. - Karen W.
Wonderful experience. This was a short notice trip that Carol put together flawlessly ! - William B.
Always quick, knowledgeable response to my inquiries about vacations and destinations. I'm looking forward to the next adventure. - Douglas B.
Cathy has always been the greatest! She helps me find our trips to Los Angeles and other places like Jamaica, and always gets us the best deals and wonderful places to stay! She always follows up and makes sure we are good with our trip.
The resort was a great pick. Many thanks to Carol for planning the trip and making our travel arrangements. - Chelsea B.
Dear Carol, Wow!! What a great travel guide this is!! We have traveled quite a bit and have never had access to anything this well thought out. The level of detail makes us feel very comfortable in trusting that our vacation plans are in excellent hands. Your hands!!?? Thanks so much for making this trip super easy. We’re already enjoying it. With much appreciation, Jill and John - Jill H.
Thank you,Carol. It was a long and arduous process. I just saw the photos and videos of my son's trip and they are unbelievably beautiful. Thank you for sharing your time and efforts to make that trip a reality. We appreciate your great work. His comments were," Can't wait to do it again " and "I think I should do that every year for my birthday". - Nancy P.
Carol, you did a terrific job arranging the trip to Cancun for Leah and I which took place October 14-21. We had a great time. Everything went perfectly. We couldn't have asked for a more well planned and executed trip. Thanks for all your hard work and planning. We look forward to more vacations by Carol. - Douglas B.
This resort was beautiful! Our upgrade was our best decision, it was huge and fully loaded! The staff at this resort were all amazing!! - Jennifer L.
Our honeymoon to Santorini was absolutely amazing! I’m so glad Carol suggested and it fit our budget! Everything went smooth from flights to hotel pickups n even a boat ride! I definitely recommend booking a trip there. We look forward to many more trips and using Carol to help us again! - Becky & Robert W.
We had a wonderful experience with Carol, she took care of all the booking for our honeymoon we didn’t have to do anything but pay and show up!
It was a great trip, thank you for all of your help! I appreciated everything. I would recommend this trip to everyone. - Verna F.
Carol was amazing. We had everything we needed and she was always available if any situations arose. There were two couples involved and she helped us both. I would call her again! - Joseph H.
Cathy has been phenomenal through the mess of COVID. She has helped us schedule and reschedule cruise after cruise. Ultimately postponing our cruise another year, she helped us book another land vacation while we waited to cruise. Her guidance has been so helpful. Thank you Cathy!
Carol helped us with arrangements to Cozumel. It was a great trip1
Carol is the best! Looking forward to a great location and good food.
Our Caribbean cruise last year was wonderful. Now I would like to try a Mississippi river cruise.
Carol is excellent to work with. She had our upcoming trip to Ireland planned exactly how we wanted it. Unfortunately we had to cancel because of the coronavirus. Carol worked tirelessly without complaint to get us the bulk of our money back. We would have been lost without her! We are looking forward to having Carol plan us that Ireland trip again, hopefully next year. A huge thank you to her for all she did for us! - Joy-ell G.
Carol did an excellent job and went way beyond to make the reservations needed for a recent trip. I will definitely enlist her services again when traveling becomes open again. Maggie McDowell - Margaret M.
Carol did a fantastic job creating a great trip to Cozumel, Mexico in February 2020. Our travel was seemless, transportation to and from Secrets was perfect and went directly to/from the resort and the type of rooms we requested were available upon our early arrival. All our group had to do was sit back and enjoy! Thanks Carol! - Michele T.
Carol is absolutely amazing to work with! She helped us plan our Friendscation very last minute and she gave us helpful advice and was always available if we needed anything. She finds the best deals for me and she is very patient with when I can't decide dates, places or if I just ask her a million questions. She has made our Friendscation trips so much easier for us to plan whether I'm traveling with a large group or small group of people. She is now a necessity when we plan any trip. - Laken L.
you did an absolutely phenomenal job all the way around! I highly recommend you and your services to everyone. - Stephanie E.
We go on vacation every year with our friends and we have used a few different travel agents, we will absolutely be using Carol EVERY vacation from here on out! She was so amazing to work with, from her recommendations to timely responses, she made our trip so care free. We even had a flight canceled due to weather conditions and she made sure we were taken care of with the hotel and travel insurance reimbursement. We feel so thankful to have worked with her and will definitely be in touch for next year! - Hailey P.
Thank you for all your help in putting our trip together! We just got home yesterday and are happy to report we had a wonderful trip! - George A.
Carol did a great job booking me on the trip to Iceland. She answered my questions and kept me informed from the time I booked until the travel date and distributed travel documents in a timely manner. I have already booked a trip to Hawaii with her for next year and I am considering future trips as well. It was a pleasure to work with Carol. - Cherry S.
I've never used a travel agent, as I haven't traveled much, but I'm certain we'll be using Carol & cruise planners again! Everything was planned out so well, all we had to do was show up! My birthday present, my husband and my honeymoon, & a family vacation all in one was so memorable. Thank you, Carol! We'll be traveling with you again! - Jayna H.
We had an amazing time on vacation I can't thank you enough for the great booking and all of the pre-arranged transfers. We Had the Time of Our Lives. Thanks for your help and we are singing your praises to all of our friends. Meagan - Meagan P.
Hi Carol, Just a quick note to say thank you for all your help as we prepare to board Grandeur tomorrow in Baltimore for what I know will be a fabulous trip. I am thrilled with how smoothly the process has gone, the amount of information shared and really appreciated your inside tips. I've told everyone I know that you are "it" where travel is concerned so hopefully some of my friends will consider you when they plan travel. I'm sure we'll chat at some point when we return . . . until then, stay warm, and thank you so much! Best, Diane
Hi Carol. We had a fantastic time on our trip. It is just a huge floating Resort with just about anything that you can think of to do. Neither of us got ill from the ships motion and there was some motion for a few nights there but we weathered through that and I am hooked on cruises now! Everything that you set up for us was exactly as you said it would be. We had no glitches in anything. I'll be in touch with you in the near future to see what we're going to do next year. Thanks again Carol for all that you did for us. We absolutely enjoyed ourselves to the max. Sincerely, Roland.
This is the first time I've used a travel agent. We wanted to take an Alaskan Cruise. Carol set everything up through Carnival Cruise Lines and arranged airfare to and from Seattle. She couldn't have made it any easier. We looked at many options for the cruise, excursions, flights, and everything. Our trip turned out to be an overwhelming success. I would never consider trying to tackle a trip like this again without working with Carol Thank you so much for everything Don Siko - Donald S.
Carol is the BEST!!! As I was knee deep in planning my wedding, meeting with vendors, making decisions, checking lists and coordinating every little detail, it hit me... gotta plan our honeymoon too!!! Well, thanks to Carol, that was the easy part. I told her we really wanted to go to Aruba...she worked diligently on the specific details I was looking for and stayed in constant communication with me. This was going to be the first time my husband and I were going to take an international flight. Again, thanks to Carol, any and all of our concerns were handled and she made me feel completely at ease. She was extremely helpful, caring, and genuinely excited for us....we talked and emailed so much before and after that I now feel like she is family! We had the most AWESOME honeymoon in one of the most BEAUTIFUL islands at an AMAZING price and we have Carol to thank for that!!! Already considering our next trip and I will never do it myself again, I will leave that up to the pro I trust will take special care of us!!! - Vanessa D.
Hi Carol, we had a great time on our vacation. The train travel was interesting, not fantastic or terrible, but nice not having to drive. Charleston was very nice. We got to do several different things including a sunset dinner cruise to fort sumter Friday evening. Thanks for helping us have a great trip. You have our recommendation to anyone needing travel assistance. Thanks again, Rick and Joan - Richard L.
Carol I just wanted to Thank You for helping me out with booking my trip. You picked the best location for our stateroom, totally mid ship, couldn't have asked for more. We appreciated the crepes you had delivered to our room, they were delicious. My mother had a great time even though the weather was a little cold, but we didn't let that stop us from doing what we came to do. When I'm ready to book my next cruise I will be in touch. I'll also be sure to recommend you if I hear of anyone else looking to book a cruise. Sincerely Janelle & Wanda
Carol, Thank you so much for everything you did to make our cruise fabulous! You went over & above by helping us with the boarding passes, and the cabin upgrade was WONDERFUL!!!! Thank you !! Patty - Patricia S.
Had a wonderful time in Hawaii. Thanks for much for planning this fantastic trip for us, Carol. You did a great job!!!! - Karen Y.
Carol, I cannot begin to thank you! Barcelona has been more incredible than I could have imagined. You have truly made this trip unforgettable! A million thanks!! Nick - Nicholas R.
Thomas and Janis recently made one of their best decisions! They took their very first cruise. Off to Alaska they went, with NO REGRETS!!! Carol DiBiase was summoned to plan this great adventure. Carol "took the bull by the horns" and planned everything from a-z. Without Carol, our trip could not have been the same. She eased all of our doubts and calmed all of our fears. All of the specifics needed to ensure our ease and comfort were of a priority to Carol. Carol planned the pickup from our home and the return. Both drivers were professional and exceptionally courteous. Thomas and I enjoyed the land excursions to Mt. Mckinley and Denali. The train ride to Whittier was wonderful. The nine hour captivation of all the marvelous sights made the time fly by. The calendar time of the cruise was carefully planned so we could experience the best views of all God's splendor. All of the sights were breath-taking!!! Each of the ports visited had friendly people and lots of good food and shopping. When we went Whale Watching, the Whales and Eagles seemed to have known we were there as they posed for pictures. There were many moments to remember on the ship!!! We were celebrating our 31st wedding anniversary and Carol made sure we were treated special. She went the extra mile!! The orchid corsage sent to our room was a very heart-warming expression of congrats and well wishes. The balloons, card and door decorations will be kept to always remember our time together on the Coral Princess. We plan to take more cruises and trips, thanks to Carol DiBiase!!! We truly recommend Carol to all our friends and those who want to cruise. There will be no regrets, we promise!! from Thomas & Janis Martinsburg, WV - Janis W.
Thank you so much Carol for planning the honeymoon of a life time! We had a absolute phabulous time in Jamaica and you made everything sooo easy for us! We love you! - Melissa J.
Cruise was amazing! Everything went good! Italy was the best, jet lag was the worst! Thanks for everything. I will recommend you for sure, and look forward to the next time. Thanks for your help! - Bret O.
Thank you Carol for arranging the trip of a lifetime for my Father and LUCKY me! You were wonderful and made everything so easy! - Cynthia S.
I wanted to check in with you, and thank you for the gift card and your assistance in booking the cruise for us. It was definitely the apex of Huff family vacations. Norwegian, the staff, and all of the cruise ports and excursions were awesome. We had a blast, and looking forward to the next cruise. Talk to you soon. - Jeremy H.
The level of personal service that Carol provides is unparalleled. From setting an itinerary, to advice on the smallest detail of my trip, she was there for me every step of the way. My trip to St. Croix was the most stress free and enjoyable experience I've ever had. Do yourself a huge favor and take all the anxiety out of planning your next vacation with Carol. I literally can't thank her enough and look forward to my next trip(even though I have no idea what I might do). - Matthew D.
I first met Carol through the Chambersburg Chamber of Commerce. It was easy to see her passion not only for travel but for helping people have the best travel experience that they could possibly have. I talked about some of the places I have been and the places that I want to see in the future. She let me know, with no pressure of any kind, that she would be ready to help me when I was ready to start planning these trips. She showed no hint of being a typical salesperson. A bit after we met my parents were planning a cruise. They wanted to book it on the web without the assistance of a travel agent, however the website was confusing and they had questions with no answers. I didn't hesitate to recommend Carol to them. Within a day or two the questions were answered and their cruise was booked. Thank you Carol for helping them so quickly! - Marissa S.
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