Top Travel Industry Technology Trends to Look out for in 2023 

At the root of innovation, is technology and how it makes our lives easier. When it comes to travel, there are countless new ways that companies are making the experience more seamless, more enjoyable and less stressful. As we look toward 2023 as the Year of Travel, these are the technology trends to keep our eyes on. 

• Artificial Intelligence (AI)-driven Solutions: AI-powered technologies like chatbots and virtual assistants are becoming increasingly popular in the travel industry. These solutions are being used to help customers make travel decisions, book flights, and more. 

• LivePlanner: With the rise of online meeting/webinar services, consumers are used to having presentations done for them in the comfort of their home. LivePlanner is a new, interactive tool that is patent pending from Cruise Planners that allows travel advisors to showcase various vacation options with images, videos, and more to assist their clients in real-time. 

• QR Codes: Instead of paper business cards, menus, itineraries or flyers, many businesses are using QR codes to streamline and go green. New uses for QR codes include personalized touches in hotels, QR codes to educate people about historical sites and many more.

• Augmented Reality (AR) and Virtual Reality (VR): AR and VR technologies are being used to create immersive experiences for travelers. Companies are using these technologies to provide virtual tours, explore destinations, and even plan travel itineraries. 

• Mobile Applications for Travel Advisors: Mobile applications are becoming increasingly popular in the travel industry. From booking flights to checking in at airports, customers are using mobile applications to make their travel experience more efficient and convenient. Cruise Planners award-winning CP Maxx Mobile allows clients to keep all their travel updates and reminders in one space.

• Contactless Payments: Contactless payments are becoming increasingly popular with travelers, allowing them to pay for goods and services without having to use cash or cards. This technology is also beneficial to businesses, as they can process transactions quickly and securely.

With all these innovations geared toward helping travelers book and plan vacations with ease, we know that Cruise Planners is on the cusp of developing new and exciting technology to help advisors and their clients have a more positive experience.