Melanie Raia, Travel Agent in Charlotte, NC

Annette G We have worked with Melanie Raia as our travel agent for several years. She has always given us superior service with exquisitely planned vacations! - Annette G.

John G Our cruise planner Melanie Raia is the consummate professional in all aspects of her job. There is nothing more to say! - John G.

Mark J Really liked the Oceania cruise and was very impressed with this line. The recommended hotel in Athens (Athens Gate) had pros and cons: Pros: great location, great view of the Acropolis, very helpful staff. Cons: small rooms, antiquated elevator, crowded breakfast. - Mark J.

Laurie A We had a fabulous time with our friends on the Oceania Vista's trip sailing from Istanbul to Athens. The ship's food, entertainment, rooms and excursions all exceeded our expectations and we were left only wanting more time to enjoy it all. We would definitely do a longer trip with Oceania on this grade of ship. While we did not book the exact trip we plan to take in the future, we did put down a deposit and will choose our destination and itinerary after considering the many options available. - Laurie A.

Donald W Our planners Melanie and Tom did a fantastic job with the planning of our entire vacation. Couldn't be happier with the experience. - Donald W.

Bruce G Melanie is great to work with. Her recommendations were perfect! - Bruce G.

Roger B Melanie helped us throughout the process. Great service and attention to details - Roger B.

Lynn D The details were amazing and appreciated. I am very detailed myself and loved seeing that in our travel planning! - Lynn D.

John O SUPERB SE R VICE!! - John O.

Gregory B Melanie did a great job helping us plan our trip to Africa. She was there every step of the way. Can’t say enough with things about her and her ability. - Gregory B.

Shimoga P Quick and prompt response to queries. Reminder about optional excursion dates for booking and also payment schedule - Shimoga P.

Deborah I We are confident that we are in good and capable hands with Melanie. She is awesome! - Deborah I.

Donald B All went better than expected and provided documentation prior to this trip was invaluable. Way to go Melanie!! - Donald B.

Joseph V Melanie is always so lovely and accommodating to work with. The private excursions she found for us in Italy and Spain were AMAZING. The entire experience was nothing short of incredible, and we owe it all to her. She makes booking / sailing seamless from start to finish, and she always thinks of everything and follows up multiple times to ensure we are set. This trip we brough extended family and friends, and they also mentioned using Melanie in the future for other trips, they were so impressed! - Randi L.

Peter B Excellent advice and planning help for our vacation. - Peter B.

Wendy K Melanie did an awesome job as always! We had another fantastic trip! Will always have her plan our trips. - Wendy K.

Mary Jane M Melanie was awesome! She helped us with everything to make our trip so wonderful! - Mary Jane M.

Jonathan G Melanie made this trip worry free. We won't hesitate to call her the next time we need her assistance for travel. - Jonathan G.

Donna R Melanie was extremely helpful and kept us informed til the day we left for our trip! She went above and beyond to insure everything was perfect and we had everthing we needed for a wonderful experience! - Donna R.

Dorothy C Our advisor was very helpful to us as this was our first cruise experience. She made us feel very comfortable by making things go so seamlessly. - Dorothy C.

Deborah T Melanie's planning helped us enjoy a stress-free vacation. Thank you - Deborah T.

Arlene F Always there to help plan and solve problems - Arlene F.

Zoann C Our trip was planned by our daughter so we had very little contact with anybody other than her and her plans for us to go as grandparents on this cruise. Our time on the cruise with our family and grandkids was fantastic we would highly recommend it to anybody good choice good rooms good food good service thank you for you And your team who put this together for our daughter because it was a wonderful experience - Zoann C.

Jeanne A Melanie Raia is a true expert in provision of exceptional guidance and support for travel!!! My husband and I cannot say enough about awesome she is in planning & assisting us with our travel needs! She is thoughtful, a true gem in travel preparation and supports us every step of each trip. She is knowledgeable, efficient, and anticipates all possibilities. We are so thrilled we were introduced to her by our friends!!!! Travel is just plan fun because she makes it happen! Thank you Melanie! Ed & Jeannie Anson - Jeanne A.

John D Melaine is great. She is there to help whenever a problem arises. We always feel we are in good hands when we book through her. - John D.

Susan W As always, Melanie and Tom Raia had everything organized for us and I never worry when they plan our vacation! - Susan W.

Laura C Our travel advisor went above and beyond expectations! - Laura C.

John B Melanie is very thorough, a great communicator, very accessible, follows up on issues in a timely manner and friendly to work with. - John B.

Lori B - Lori B.

Donald B Melanie takes all the guess work out of traveling. - Donald B.

Daniel E - Daniel E.

Richard H We continue to use Melanie due to excellent prior experiences - Richard H.

Lori B Thoughtful, thorough and goes the extra mile! Documents come in a timely manner with important sections highlighted. Makes the travel almost idiot proof! - Lori B.

Buford C So helpful with planning our vacation. Will be relying on Cruise Planners for future travel! - Buford C.

Katrina T Ann Connelly was amazing to work with and we absolutely loved our Tauck Danube trip. No comments for improvements as all was perfect! - Katrina T.

Deborah T Cruise Planners helped us to individualize our trip to make the most of our time. - Deborah T.

Polly R We had an absolutely wonderful Viking cruise! We especially appreciated the private excursion to the Amalfi Coast/ Pompeii that Melanie planned for us. Every day, she hit a home run! And we really appreciated her work monitoring our flight to Venice and providing alternatives in case we didn’t make our tight connection. Thank you, Melanie, for an awesome vacation! - Polly R.

Elaine H Melanie did an excellent job with our trip. - Elaine H.

Susan W Our experience with Melanie and Tom Raia has been wonderful! They listen to what we want and are a great source of information and insight. - Susan W.

Kelly A Thank you for all of the work you put into making this a fabulous holiday!! - Kelly A.

Steacy M Trip of a lifetime and Melanie was there for us every step of the way! - Steacy M.

Daniel M Appreciated the guidance on booking private tours in Rome and Naples. - Daniel M.

James L EVERYTHING (Absolutely Everything) was Coordinated to the Utmost...Well Beyond Expectations! (eg. We flew through Frankfurt on our way to Basel for embarkation. We were MET by Viking to help us navigate that enormous airport! We were met in Basel too, and delivered to our hotel for our overnight until we boarded.) We never expected this! - James L.

Sandra M Cruise Planners makes it so easy to travel. They provide guidance every step of the way. Great working with such a professional, organized travel planner! - Sandra M.

Richard G Melanie is super attentive and always strives to get us the best possible value! We have recommended her to countless friends and relatives. - Richard G.

Gregory B Melanie is absolutely the best travel planner we’ve ever worked with. When there’s an issue with anything regarding the trip she is “on it” immediately. Would never use anybody else, but Melanie. - Gregory B.

Joseph V Melanie is always wonderful to work with! She handles every detail and follows up frequently to make sure we are set with plans. I look forward to our future trips being planned by her! :) - Randi L.

Randi L Melanie is always wonderful to work with! She handles every detail and follows up frequently to make sure we are set with plans. I look forward to our future trips being planned by her! :) - Randi L.

Susan W Melanie Raia is the best travel consultant that we could ever hope for. - Susan W.

So thoroughly impressed with all the trip arrangements Melanie made for us.

This was our first cruise and Melanie ensured that it was "just right"! We loved our choice of stateroom and were pleasantly surprised by our great dining location. All communications from Melanie were clear, helpful and received in a timely manner...we are sold on cruising and will be working with Melanie again for future trips!

While starting to plan our honeymoon, we quickly became overwhelmed on where to go and what to do. We were referred to Melanie and she booked us a dream vacation in Hawaii. She booked every activity we asked and our hotels and resorts were beautiful. I cannot thank Melanie enough for booking us a dream vacation! - Michael N.

This was an amazing experience. Cruise planners had everything lined up for this trip and I did not have to question anything. They were very flexible, clear and concise. Highly recommend Cruise Planners.

Our recent trip to Anguilla was absolutely amazing! From the planning stage to coming back home, Melanie planned and provided a first class trip with all the works! We are so grateful to have worked with her in planning so many of our recent trips. She's wonderful and we can't wait to see what we can plan with her next. Thank you so much for everything! - Randi L.

Great AMA Waterways Trip "Charms of the Mekong" Really enjoyed this exotic, first-class trip with AMA, including an 8-day cruise on the Mekong and superb 5-star accommodations in Saigon, Siem Reap, Hanoi, and Bangkok. Would highly recommend for anyone wanting to see this exciting and beautiful part of the world. - Mark J.

Melanie planned our complicated family vacation in great detail. We had a group of 12 people with various comings and goings. Melanie is very good at getting the details right. We loved our vacation.

Melanie was a delight to work with when planning our trip to Paris and the Normandy area. She addressed all our needs, handled all the details, and set up a wonderful private tour of the Normandy/D-day beaches.

Melanie made everything simple and was very helpful with information I needed

The "South Africa, An Elegant Adventure" with Tauck was one of the best trips I have ever taken. I am an animal lover and was so happy to get to see so much wildlife. All the places we stayed were great. - Nancy R.

Melanie was wonderful to work with. She anticipated our needs and responded to ongoing questions and requirements, some of which were quite unique. We will use her again for any future travel.

Melanie has been very helpful and always there for the questions.

Always a great job

UK Cruise Once again, Melanie did a wonderful job of helping us navigate the travel process - her expertise, guidance, and patience helped to enhance our travel experience! - Jim & Gail P.

Ann was great, she helped us from start to finish on planning this cruise. She went above and beyond to help us, I will definitely be booking our next vacation with Ann.

Bermuda cruise Me and my wife had a great time on this cruise and want to Thank Ann our cruise planner for all her help with booking and answering all our questions about the logistics of the cruise. Ann was a plus 1 customer experience and I would book with her in the future, Thanks Ann

Tauck tour was excellent to the Canadian Rockies. Melanie from Cruise planners was great and all of our travel needs were handled. My wife needs a wheelchair and Melanie had it all set up.

Melanie has been very attentive to my needs. She was always there to answer any questions and to advise me along the way. Melanie is very pleasant to talk to she's the best. I will call on her again.

Perfect family vacation. Everything down to the smallest detail was well planned with nothing for us to do, but enjoy ourselves. Highly recommend Melanie and Cruise Planners for carefree travel experience.

It was a wonderful cruise!

Melanie is always so helpful in helping us plan our cruises. We just sailed our 8th cruise with her help. Most recently, we had someone in our party come up with an urgent question and she took my call on a Saturday evening. Above and beyond for sure!

Enchanted Princess is a wonderful ship. The ports we visited were nice and very friendly.

Melanie does a great job for us and as a matter of fact, we did refer her to friends who sailed with us on this cruise

Melanie Helpful and supportive. Good problem solver

Melanie was great, making sure we had all the information we needed, arranging air, and just generally looking after us.

Cruise Planners always sees to the details. We rely on their knowledge and expertise.

Melanie was great. Got us upgrades and saved us a lot of money on our cruise fare. Follow up was also terrific.

Melanie was very helpful in assisting us with our "bucket list" Ireland vacation. She always kept us updated as deadlines approached. It was reassuring to know she was there if issues arose. I would highly recommend her to anyone planning a vacation.

I highly recommend Ann Connely as a travel agent she was exceptional!!! our trip was incredible because of ann thank you ann!!

Melanie is the best. She leaves no detail to chance, always right there for you. Provides enough information to allow you to make informed decisions. Will never travel without Melanie as my travel agent.

Melanie was a vital part to my cruise experience. I was initially supposed to travel on the Oddessy of the Seas in April, but could not due to unforeseen circumstances. When I asked if there was another trip to make up for it. She made sure we were on the next best thing and would not let us settle for less. I’m grateful for her in that because I really enjoyed my first cruise and look forward to the next one.

Melanie went out of her way to assure we would make our connecting flight on the day our first flight was delayed. She goes the extra mile!

Melanie did a great job putting together a two-week customized vacation across three countries. She was aways available to answer our questions through the planning process.

Melanie has always been extremely helpful and available to my wife and me. She works hard and accomplishes much while being anxious to help.

Melanie was great from beginning to end. She was very responsive and informative for any questions that we had. I’m very grateful for her service.

Melanie provided great communication and follow-ups to ensure everything went smoothly.

Best most attentive, competent, easy to work with travel agent ever. Nothing seems to stump her and she stays on top of the planning and execution of the trip.

No one spends more time to make your trip enjoyable.

Thank You! Ann is a wonderful travel agent. She got us through the virus mess. I wouldn't know what to with out her.

We love Melanie Raia. She is a great travel agent, listens and advises and in addition is very organized. - Sherrie L.

Just a quick note to share our gratitude for the wonderful support and expertise shared by Melanie to help make our family vacation one to remember! Her insights were spot on, her recommendations very helpful and her willingness to follow-up on questions that she could not immediately answer was greatly appreciated!

Celebrity Edge - Rome to Rome The Edge is an incredible ship The layout is terrific with plenty of open areas for lounging. The signage on the ship is easy to understand. The food was outstanding, The entertainment was very good and there was lots of live music around the ship. We picked this cruise because of the itinerary and the amenities, as well as things we had heard about the Edge. We were a little concerned about the size of the ship (larger than we normally take) but we never felt crowded. Even the buffet at breakfast and lunch seemed far less crowded than we have experienced on other cruise lines on smaller ships.

Brilliant Bordeaux with Uniworld Melanie did an awesome job. All arrangements went off as planned. She made the planning for this vacation very easy. Highly recommend her services. Also, Uniworld is a first class cruise line. - Mark T.

Royal Caribbean Melanie always makes sure our BIG group is together, whether it be for a dinner crowd or staterooms as near as possible. We travel with our "Just Us" group of 18 to 22 people and she keeps us all together

River cruise I just returned from the Splendors of Egypt tour with Uniworld. I have traveled with Avalon, Tauht, and Viking and this trip was by far the best rooms and food. I would highly recommend Uniworld. - Nina C.

Monday	8:00am - 6:00pm
Tuesday	8:00am - 6:00pm
Wednesday	8:00am - 6:00pm
Thursday	8:00am - 6:00pm
Friday	8:00am - 6:00pm
Saturday	10:00am - 2:00pm
Sunday	-

Travel Agent Details

About Melanie and Tom Raia

Hours of Operation

Testimonials

Contact

Navigation