Travel Agent Details

Annie Maturino
Annie Maturino & Leonard Maturino

About Annie Maturino

We are open 7 days a week (EST) 8am to 8pm call Annie at 1-800-220-2098, Tim at 231-437-0058 (EST), and Pat at 231-437-0124.


 Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. As a travel advisor I will help you discover exciting adventures around the world. From CRUISES to LAND TOUR and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you. Annie has been a travel consultant since 1993.


We all specialize in groups...and River cruising. Annie has been river cruising since 2003!!



                                                 


Hours of Operation

Monday 9:00am - 8:00pm
Tuesday 9:00am - 8:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 8:00pm
Friday 9:00am - 8:00pm
Saturday 9:00am - 7:00pm
Sunday 12:00pm - 7:00pm

Testimonials

Our Alaska cruise on Celebrity Edge was the best vacation ever! My wife won a cruise for two in the casino!’Everything was perfect: food, room, accessible ship, casino, drinks, wi-fi,’ excursions in Skagway and Victoria. Memorable. Can’t wait until our next Celebrity cruise! - Howard L.
Already have made referrals - David D.
Total dedicated professional. Proud to recommend her services - Dolores P.
You are THE best! Thanks - Judith D.
Annie is the best! Best TA ever. Doesn't hesitate to help me anyway she can. If all TAs was like her, wow! - Franklin S.
Annie is the best! She is knowledgeable and thorough and very pleasant to work with. She is always willing to go over and above to make certain your needs are met. - Thomas W.
One of the best cruise companies to book your next cruise! - Nelson C.
So very helpful. Answered every question. Responded quickly. Would definitely use them again!!! - Randall W.
Annie is the best. Always returns your calls and answers all questions. - Deborah L.
Crew and entertainment on Viking Mars cross Atlantic cruise was excellent. - Richard G.
confident, helpful and a pleasure to work with - Dennis C.
Our Butler, our housekeeper. And our concier made the trip wonderful for us. - LESLIE L.
My dealings with Annie Maturino have been above and beyond. I am very pleased to refer my cruising friends to Annie. - Dolores P.
You make things easy for us and you always make sure we get the best deal possible. - Sandra E.
Annie is amazing! Really knows her stuff! Great at what she does! Highly recommend. Our ten year cruise was the trip of a lifetime, thanks to her! - Mari P.
very pleased with the ship and the service along with the way our travel plans were handled - Winthrop C.
Annie is the by! - Samuel L.
Wonderful cruise and will continue using your services. - Steven K.
We enjoy doing karaoke and so do our friends, so we the time for karaoke to be a little longer. Also, your music seems to out of sink. I believe you carry firefly. It would be nice if you could get karafun. It has a better quality of music. Otherwise, we had a good time and service was very good. Thank you. - PAUL M.
Excellent - GLORIA N.
Excellent experience..as always. - Dolores P.
Pat and Tim provide individual service to each client. They care the most about making each cruise the best experience ever. They will have trouble topping the Australian cruise we just got back from. Can’t until our next trip! Love these two! - Bobbie W.
All aspects of cruise were excellent. - Richard G.
Annie Maturino is the best travel agent I have ever worked with. She is always available via phone and offers good advice. - William H.
The incredible service levels , professional training/knowledge, combined with the personal attention keeps me a happy loyal client who is more than happy to recommend Annie Maturino at every opportunity. - Dolores P.
First time on the Celebroty Edge class. It won't be our last! - Jerry R.
I love my TA. Anne is amazing - Kaylee S.
I am extremely pleased with the level of service and their professional knowledgeable experience with the cruise industry - Dolores P.
Cruise ship was excellent, food was excellent, staff very accommodating. - James F.
Pat and Tim were amazing to work with. They ensured we had everything we needed and that we were taken care of while on our cruise. They even checked in to insure everything was going well while we were there. Great experience! - Julianne H.
Whenever we book our needs are always fulfilled when Annie handles our booking.
Annie was great at keeping in touch and making sure we were prepared for the trip and we will definitely use her again for any travels in the future.
Tim and Pat were easy to work with and got our group some additional perks while onboard our cruise.
Annie always looks out for her clients either in upgrades or specials she is on them for you.
Annie is the best! She looks after you, from the start till you get back home.
It was a wonderful experience!
Best travel agent ever!
We have used Annie now on 7 or 8 cruises and are extremely happy with her. We've even referred numerous friends and fellow cruisers to Annie.
Annie was very instrumental in our enjoying our cruise to its fullest. First of all she was able to help select our stateroom and we ended up on the side that had significantly better views than the other side. We were also nicely midship so we were close to everything. Annie also suggested we go Aqua class, which I probably would not have done myself but this more than anything took our cruise from being good to being fabulous. The food was better, the service was impeccable and we started every day at breakfast and dinner in the evening with a first class relaxed fine dining atmosphere, which was a welcome change from the unavoidedly chaotic buffet at lunch. Annie also helped us choose some wonderful excursions. Prior to the cruise we made an additional stop for which Annie also made some valuable suggestions. When next we sail, we will be calling Annie Maturino.
Tim and Pat helped us plan the perfect trip. They were always willing to answer my questions, and made recommendations to make the trip even more memorable. Not only did we have a wonderful cruise, we have travel agents that we can really count on!
Tim is a wonderful agent to have I would recommend to anyone person or company.
Tim is one of the best in the business wasn't anything he couldn't fix if wrong. Very knowledgeable and outgoing doesn't meet an stranger.
Thank you, Annie, for helping me with my travel plans and excellent experiences.
Exceptional service!
Annie is always helpful and my trip went off without any trouble.
Annie works very hard to make sure we get the best deals possible. She knows her business and is great at taking care of details.
You made my cruise planning so much easier. My room location was awesome. Annie is pleasant to work with and takes care of all of your needs.
Tim was very hospitable from getting into fort lauderdale to getting back on the plane. He made it easy from start to finsh. - Heather W.
She picked the best cabin. Made us feel extra special for our anniversary.
It was great to be back cruising!! Annie did a great job. The location she picked for our stateroom was the best. We had one rough night but didn't feel it where we were at, while others got real sick. Thanks Annie for making our vacation wonderful.
W e have started using Annie as our travel agent Meet her through a friend we have been very pleased She has found us great deals and helped us with cruise that had been booked and covid hit so we had to transfer our booking She is very personable and helpful - Cheryl D.
This was the nicest cruise we have taken. The ship was beautiful, artful, spacious, accommodating, and well organized. The meals were varied and some of the best we have experienced and the crew was friendly and efficient. Thanks for suggesting the Celebrity Edge. It was a nice restful voyage. - Phillip G.
A fantastic cruise. Enjoyed your company so much Leonard and Annie. Cruise was top notch for entertainment. - Wesley T.
Annie took very good care of us. A pleasure to do business with her. The extra ABBA concert was so special and fun.
Tim-Thanks for your usual great service! - Richard N.
This was only our 2nd cruise and Annie did a superb job finding just the right cruise for us and setting things up so we felt totally comfortable and confident with all aspects of the cruise. We will be back!!! - Paul M.
When I contacted Annie I had no idea she mostly dealt with large groups, but she was more than happy to book our cruise to Mexico for my daughters college graduation trip. Everything went off without a hitch. I want to thank you Ann for the nice added surprise of a cake for my daughter. She was so surprised all she could keep saying was that was the nicest thing over and over. I would recommend Annie to anyone, in fact I have someone interested now. - Carolyn W.
Dear Annie, Just wanted to let you know how much we all value your professional help for myself and my family on our latest trip with you on the Allure Of The Seas. Thanks to you in guiding and booking different suites, shows, packages and just all the endless questions we had. You found out and solved anything we came up with, even the last few days before the sailing date. I don't travel without your input and knowledge to the places we go, you make our travels so pleasant and stress free! Thanks again for all your help, couldn't do it without you. Sincerely yours, Leslie Leavy - LESLIE L.
Annie Maturino was awesome! If you are planning a cruise anytime soon, give Annie a call. You will not be sorry. She is amazing. This is an unpaid endorsement and I am not related to Annie, i am just a very satisfied customer. - Theresa B.
Thank you for all that you've done...sailing into the five years on Carnival Cruise Lines was a blast with all our friends from the past. - TONYA T.
Okay, we always thought you were talented, but how did you know which side of the canal we would be going through so we would have the best viewing from our balconies on our passage? John S. - John S.
Get more when you reserve your cruise through Cruise Specialists. "I've booked at least 11 cruises, through Cruise Specialists over the past 10 years. My Cruise Specialists agent responds to all my inquiries promptly and follows-up with details large and small. Coupled with the benefits Cruise Specialists offers, I gladly return to this agency for service. They are top notch experts on cruising." - LINDA M.
Hi Annie, Wanted to let you know how much I enjoyed the cruise and I thought the 'meet and greet' was an exceptional party.I think you take good care of your people and would definitely book through you. Thanks again., Carol Clinch - Carol C.
Dear Annie, We just got back today from our best vacation ever. I cant believe how much fun we had and how much we enjoyed the ship. Thank you for making it all happen! I cant wait till our next cruise... ill keep you posted ;) The Benders - Heather b.
We had a fabulous time!! Thanks so much for arranging all the wonderful extras that made the voyage so memorable. We really enjoyed the WT study and the special party you had with Abbacadabra. Also Cats was terrific, better than broadway.. Warm Christian love, - Martha H.
Annie, we had the greatest of time on the cruise. It was so encouraging to be with all the friends. Thank you for all you did to arrange this wonderful vacation, and the perks you provided us. Bobby & Ezella - Bobby C.
Hello Annie, Thank you for all your hard work, and making our vacation extra special!!! Let us know when you have another special cruise next fall. We have several other friends that asked about you and we gave them your info. Hopefully we can get a few more to go with us next fall around the same time as this year. It was great finally getting to meet you and Leonard and spending a little time getting better acquainted. Warm love and greetings to you and Leonard, Mario & Sandra - Mario B.
Annie: Thanks for all the "goodies" and stuff on our recent cruise. We hope you got home safely and got to rest a little before attacking the "laundry"...*;) winking. Everything went really well and we enjoyed ourselves so much. I still can't get Abba songs out of my head!! *:) happy. Thanks so much. - Darla B.
Hi Annie, The cruise was wonderful. Thank you for everything. I have been telling all my friends about it and we are thinking about planning a group girl cruise sometime next year. I'll call you about it. - Gail A.
Thank you so much. So glad you are helping us make our cruise such a wonderful adventure. We have given your name to a few friends who have asked. You are a treasure. - Eugene B.
Dear Annie, We certainly had a lovely time and did appreciate all that you arranged for us. We will definitely recommend you to our friends and we look forward to our next holiday. Best regards. Alan - Alan M.
Hi Annie The best cruise ever!!! Will do it again next year Perry Grant was the icing on the cake Lol Tony - Anthony H.
Annie, “Cruise Planner” takes on a whole new meaning when working with you !! Those that have cruised on Royal Caribbean know that it is top of the line, but with you and Royal Caribbean you have the best of both worlds. Our cruise this year will be challenging as it will be our first time taking a person totally confined to a wheelchair. You and Royal Caribbean have gone the distance in helping us make this cruise as easy as possible with everything from airport transfers, boarding the ship, shows and entertainment and we cannot thank you enough. We look forward to this being a most memorable cruise. Annie, you are the best !! Elaine, Kaye & Scott - Elaine E.
Hi Annie, I just wanted to say thanks for your help and the recommendation on sandals. Also glad I went with the club level. We signed up for a walk on Friday with them to pigeon forge and they ended up surprising everyone on a nice sunset cruise. The people here are super nice and enjoyed every minute of my trip. Definitely going to do Sandals again. Again thanks for everything. Looking forward to meeting you on the cruise. Ps. My husband also enjoyed it alot too. Thanks Michele. - Michele B.
Annie. Thank you for all you do. This was a great cruise and very memorable. Neither one of us had been up there and the excursions were worth it. We would highly recommend it if anyone inquires to you about these cruises. Thanks again and take care. Pam - Pamela T.
We have used Annie for our family vacations and for our no kids allowed getaways! She always gets us the best prices out there and always gets us any bonuses she can to make our vacations even that much more special. She is always available for questions and is quick in getting back to you. Annie makes sure that every detail is covered when booking our vacations. Annie's Cruises and Travel is the only way to book your next vacation! Rach - Rachel T.
We have never been happier with a travel agent than we are now! Ever since we found Annie, we don't have to "second guess" our price or upgrades or "extras" that come with our cruise. She takes such good care of us! On our last cruise we spoke with a woman who had paid a few dollars short of TWICE what we paid for that cruise! She was on the same floor and had the same exact cabin we had! (I gave her Annie's card, of course) Whatever situation comes up, Annie always gets it "squared away"! We love her! Debbie Autry - Deborah A.
Annie has booked by cruises for the last 10 years--over a dozen cruises in all. Every cruise we have been on has been absolutely wonderful. Annie always works to get us the right cruise for us, at the right price. She works diligently to get us upgrades, and almost always succeeds. On the few occasions when we have had an issue with the cruise line, she has been quick to take our side and assure that the cruise line takes care of any issue we have. She often gets us cruise credits or other special perks for our cruise. She makes suggestions for cruises and/or cruise lines we should consider and those we should avoid. On more that one occasion she has warned us about problems we would face on particular cruises. She is always available for us when we have a question or concern. Her knowledge of the industry is tops, and I highly recommend her services. Joe Wilson - Joseph W.
If you have but one trip to take…do so with Annie as your guide. I have been on many cruises with Annie, and all have been exceptional. The one that stands out most is my dream trip to Europe and the Mediterranean. Annie arranged the seemingly impossible, into the most fabulous trip I have ever taken. Thanks Annie…you are the best. - Elaine E.
Annie, Your service is simply extraordinary. It is literally hard to believe that you could respond so rapidly to all of my requests. Your responsiveness is extremely important to me, and presumably to most others as well. Lee Taylor - Leon T.
Dear Annie, We are back from our wonderful and amazing river crise in Europe. I went all day every day trying to do it all. The onboard credit that you gave us, I used it for a massage, which was a divine blessing. You mentioned to us you had a surprise for us...and boy was it ever. We got invited to sit at the Captain's table thank you! What a treat. All other passengers where wondering how that happened! I will be processing all we saw, did and ate for a long time. Thank you for helping us with all the travel details. Louise Estes - Louise E.
Hi Annie: Thank you so much for arranging this lovely river cruise vacation. I throughly enjoyed it, we met lovely people, and were well cared for by the staff. Beautiful country.The captain's dinner was a lovely surprise and the massage was heavenly. Thank you so much for your thoughtfulness in arranging those enjoyable things. Best wishes; Debbie Marshall - Debra M.
We have usedAnnie as our exclusive travel agent for a few years now. We have found that she can match or even beat any online company prices. Also it is great to have a knowledgeable agent you can call to answer you questions and concerns. In the past she has kept a close eye on our cruise bookings and when the price dropped, she re-booked us with the new, lower price. Also, when it came to getting travel insurance, Annie explained the different kinds and how important it was to purchase the right kind for our specific needs. It is not “one kind fits all”. No one had ever explained that before, so we are thankful Annie took the time to talk of us. Just a note….My son-in-law found a great deal on-line and figured he found the best price. We finally talked him into calling Annie and she beat the price plus got them on-board credit. He is now a believer. We are thankful we have found Annie! Joe and Linda…Brea. CA
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