Welcome to Gingerline Travel. With more than 100 combined years of travel experience at Certified Vacations (Delta Dream Vacations), Oceania Cruises, Regent Seven Seas Cruises and various hotels, airlines and travel agenices, we are excited to be doing it our way - focusing on what our clients want and need. Our affiliation with Cruise Planners helps us offer our clients great options including reduced rates and extra benefits with cruise lines and other travel companies. And of course, we will continue to offer the exceptional service that our loyal clients have come to expect. Let us know how we can help you plan your future adventures!
Hours of Operation
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
9:00am - 1:00pm
Sunday
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Testimonials
Alena is fantastic and very responsive!!!!- Tami V.
Alena is the best always quick to respond when we had questions! We LOVE her and we continue to use her!- MaryAnn S.
Alena is always helpful in explaining Regent policies and answering questions so we have the best travel experience. I would't trust any other travel agent with my travel plans.- James K.
Alena is the best! Very responsive.- Joel W.
As always Alena is the BEST! She always helps us make wise decisions, with every cruise she books for us! And, we appreciate the onboard credit that always shows up on our account! All good!!!- Lois M.
- Mauro P.
It’s not when everything goes well that you deeply appreciate a travel agent, it’s when things go “sideways “ that one understands just how great our travel agent is! Key advice on replacing stolen passports, arranging for last minute flights to a far away city to recapture our cruise ship, late night hotel arrangements and all without a glitch and completely transparent to us as travelers. That’s when you know how brilliant and experienced your agent is! Alena saved a very expensive cruise and made the trip memorable!- Edward H.
We love Alena... I highly recommend her to all my family and friends!- Julie K.
As I have mentioned before, the $6,500 fee for a name change has lost any and all future business with Viking. Nothing was populated, had not picked airfare or excursions yet, it was just a simple name change that would cost nothing. For a company to make profits off of other people's misfortune with small print "gotcha" language is despicable. I am 52, retired, love to cruise and will be happy to share my story with anyone interested in Viking. There are so many other options out there.
The cruise itself was okay but overpriced for what was provided. The only excursions included are a simple walking tour, some guides were good, and some were terrible to the point we left or joined another group. For everything else you had to pay. The nickel and dime mentality is very distasteful, sitting in the lounge the server asked my mother if she wanted anything from the bar and she asked for a glass of water - then they charged our room 5.50 Euro. They serve water all day long in the restaurant and hand out bottled water for every excursion, and stock the room with water but chose to jab you in the lounge, had we known we would have got our own.
It would have been nice to know ahead of time that the upper deck would be closed for 4+ days, that was a surprise along with the large spider in our room!
The vessel and operators are amazing, and the crew was spectacular- Michael D.
This was my first vacation with a group and it was such a great experience! The coordinators and tour guides were all so friendly and helpful. 10/10 would again!- Jessica B.
Alena is the best! We always recommend her to others.- Phil G.
- Sandra R.
Alena is Great- Joseph B.
Was a super trip ..we both enjoyed Regent again, plus staff and food. Alena was wonderful helping is plan this. Thank you- Sophia B.
Alena is great!!!- Tami V.
Alena is the best. No Alena, no business from us.- Max H.
Alena was always very helpful and responsive to us all along the way- Philip B.
- Diane B.
Finnair was nice but I wonder if it would have been better to go Delta to AMS to Helsinki.- Arthur H.
Everything was handled with efficiency and precision, making this Antarctica cruise an unforgettable experience.- Kay R.
Great company- Joseph B.
We all had a super nice time. The very small issue we had was we needed to find a contact for the private art room n then they only wanted to give us one hour but it all worked out without an issue. We all loved being on same side near each other. Ship room steward and main dining room stewards were excellent. Hopefully the ship will get a much needed " facelift" soon.- Sophia B.
We love Alena... Wouldn't trust anyone else with our travel plans...- Julie K.
We love Cruise Planners, especially Alena Einfeldt and John Morn.- Kathleen C.
We love Alena. She is the absolute best! We will follow her anywhere.- Phil G.
Alena is best! She takes great care of us and it is very much appreciated! Thanks!!- Michael M.
By far the best cruise planners in the industry!- Michael D.
Our advisor is always available to respond to questions.- Wayne L.
Collette’s included meals only satisfactory. Medieval Banquet foods could not eat, but entertainment and service was good. Too many people squeezed onto benches, and we were warned Collette guests got COVID.- Debra P.
Alena is the best. We recommended her to a couple on the ship.- James K.
- Cynthia K.
Alena is the very best. The cruise was great. We will definitely reach out when we are ready for our next travel adventure.- Phil G.
Staff on the ship were amazing and service perfect. Ship is quite old and showing its age. Not much to do on sea days sad to say. We had hoped for lectures on the ports (not shopping talks) but didn’t happen.- Sophia B.
Appreciate the reminders and checklists. And well-wishes for a good journey.- Pamela F.
Thank you! We had a lovely time and everything went very smoothly!- Heather M.
The trip was “smooth sailing”- Michael B.
Alena is a SuperStar Travel Agent. She handles our travel as if we were her only clients. Always on top of requests, responds quickly, and always looks out for our best interests.- James K.
Alena is the best!- Thomas K.
It was our first cruise, and Alena was recommended by a lovely friend of ours. Alena was instrumental to our cruise we had great time.
Alena Einfeldt
Was instrumental to our first cruise, with all the planning before setting sail and during. We are very grateful with her help.- Gustavo C.
We love Alena.. We would never book with anyone else... She is always there for us if we have questions advice etc... Give that girl a raise! ????
Cruise Planners was very helpful and made the process easy. John is very experienced and conscientious. We can highly recommend Cruise Planners!- Sarah C.
Great trip all around. Well organized by tour planner to make sure everyone got the full Icelandic experience, accommodations were exceptional and tour guide was one of the best I've ever encountered, with great knowledge and personality to make trip that much more enjoyable. Looking forward to our next Gate 1 adventure.- Elliot D.
Alena is a great travel consultant who took special care of my husband's mobility issues while on a cruise. She made arrangements for a scooter and priority boarding for him. She is very attentive to the customer's request and inquiries. We took another couple with us and she assisted them with making reservations and other arrangements for their travel. I have worked with Alena for many years for my travel needs and I highly recommend her to assist you with your travel! Thanks Alena! Rebecca- Rebecca R.
Very helpful and knowledgeable. Responds quickly to questions.
John is an excellent agent, very responsive and will to help…Gingerline Travel is wonderfull.
Always planned perfectly to a "T"!
Yes! We have been working with Alena Einfeldt for a very long time! You are very lucky to have her now working with you!! We LOVE working with her and will stay connected to her! She is always available, has great suggestions, answers our questions immediately and looks out for the best cruises and rooms for us. She is the absolute BEST cruise planner!
Had an awesome time and was well looked after by our agent at Cruise Planners, John Morn.
Wonderful experience.
Uniworld experience was excellent. They took care of all our needs and requirements, even the smallest ones. They thought of it even before we could make a request.
John is a great cruise planner….very efficient and knowledgeable. I am so happy to be able to work with him for cruises.
Timely updates and helpful info. Always available by phone and e-mail. Always watchful to help with any boarding issues. Always, always cheerful and friendly. ????
We have had covid (2) vaccines so ready to cruise.
We would love to go to New Zealand
John is a very knowledgeable travel expert for both cruise and land packages. He always responds to emails within 24 hours or will contact by phone if needed even though we live in Australia. John always tries to get the best deal to suit our requirements. He is the best travel agent I have ever dealt with. I always recommend him to my friends who wish to take a cruise.- Marguerite M.
John was one of the very best agents and friend I ever had!!!!!!!!! Always on the ball. Would recommend him to all. Thanks John- Melvin W.
This is a very simple and to the point testimonial ... not flowery, verbose or complex ... John Morn will facilitate your holiday dreams and save your sanity at the same time!!- Maria P.
John is very professional and always provides good service. You can trust what he says. Once I found him, we have never used another travel agent.- Christal W.
John is very good at always returning phone calls and emails. One person in our party had to cancel a trip because of a death in her family and John helped her get her refunds back. He was instrumental in this process.- Rita H.
John is a top-notch travel advisor who is not only knowledgeable but also savvy.- Lawrence P.
