For the past decade, Jen has been hosting travelers on small-group guided trips to destinations around the globe! To date, over 1,600 people have traveled the world with Jen personally on her guided group trips!
In 2016, when her group of travelers began asking her to help them plan their personal trips, she opened her Travel Agency to handle their personal travel bookings. Today, her Travel Agency is thriving as a TOP PRODUCING Cruise Planners Franchise, generating close to $1 million in sales annually!
When she's not hosting a group trip or off exploring the world, Jen enjoys assisting clients with booking their own family group trips and independent trips, including destinations (and river cruises) all across Europe & North America! But she has also carefully curated a TEAM of Associates to help her manage the high volume of inquiries and business she receives. So rest assured you'll be in GREAT hands!
Cruise Planners has a tremendous reputation all on its own, for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners advisors help their clients discover exciting adventures around the world, and Jen? Well, she’ll actually TAKE YOU THERE! From ocean & river cruises to guided group land tours and custom vacations, Jen specializes in all types of travel, with her primary focus being luxury suppliers. Plus, she is well-versed in helping those with travel anxieties or mobility-related concerns as well. Jen & her team create the perfect, unforgettable vacation that's made just for you. Couple that with her guided group trip options and she's sure to keep your bucket-list FULLY STOCKED with upcoming adventures!
Hours of Operation
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
-
Friday
9:00am - 5:00pm
Saturday
-
Sunday
-
Testimonials
I always know I can depend on Jen to take care of any issues that arise during a trip, and there is always something. That was so important on this last trip to Peru for our 12 family members. Out of all the contacts we were given in case of emergency or problems, Jen was the only one who got in touch with us immediately and followed up for us. The trip to Machu Picchu was fantastic and the planning that went into it was complex as you can imagine. Lots of moving parts. Jen stayed stayed on top of everything throughout the process and helped make this a trip for the ages. Thanks so much for all your efforts on our behalf!- Laura G.
When booking a cruise with Jen, I aways feel safe and protected! She always provides the best advise and covers every detail!
I always rely on her expertise!- Theresa C.
Our Cruise Planners Travel Advisor is absolutely the best travel agent I've ever dealt with in my life! She was so on top of things and guided my husband and me so well through the whole process of preparing for and taking our amazing trip.- Elizabeth S.
This was our 3rd cruise with Jen Henriksen as our guide and it was an amazing experience as always. Can't wait for the next one!- Charles D.
Have done several cruises. Cruise Planners is the out Right BEST!- William D.
This was our first trip with Jen, and it was amazing! She handled all the challenges so very well (and, with a major hurricane heading our way, there were many!), saving us all the stress we would otherwise have had. We are recommending her to many!- Elizabeth S.
The level of service, attention and concern before, during and after the trip was exceptional.- John M.
- Bayli M.
- Gina S.
Thanks so much to Jen at Cruise Planners and her staff for helping us make our first Royal Caribbean Cruise a reality! We had a wonderful time knowing all the details were being taken care of. We appreciated the helpful reminders of upcoming deadlines. Looking forward to our cruise in October with Cruise Planners once again handling all the details.- Debra M.
Jen did an amazing job planning our 2 week European Family Vacation. She handled all the details, both major and minor, and presented us with options while also hitting our wish list items. She was available when there were questions and when there was a couple of issues while on the trip. Jen had great communication with us and set time aside just before we left to answer any last minute questions. We highly recommend Jen for future vacation planning.- Lora M.
We worked with Jen for our recent cruise to the northeast and had a fabulous experience! Jen guided us with all the options NCL offered and excursions. She was very responsive to any questions we had and would not hesitate go through her for any future vacation plans.- Dianna W.
My family of 6 adults and 2 children used Jen Henriksen Cruise Planners for our bucket list trip to Alaska and everything was amazing. Jen got us a great trip doing the Inside Passage on Celebrity Millennium as our first time in Alaska. She was amazing in getting our flights to Vancouver, our passports and paperwork perfect, our motel, and our check-in for the cruise! She picked our rooms all together our meals all set up and extras on board! We loved everything about Celebrity and the excursions she helped with were terrific! All of the ports, luggage tags, and paperwork to get on and off were so well done that we had no stress. On the last day as we got off in Seward Cruise planners had us all set up for a full day of Kenai Fjords cruising with an awesome lunch and then we boarded the Classic train to Anchorage. The train was great and we saw so much of the back roads of Alaska and the cute towns! Our motel in Anchorage was close and affordable and we had a great day there before heading to the flight home! Can’t say enough about Jen and Cruise planners and so thankful they handled everything for us! Can’t wait to do more trips!- Mary R.
Jen was recommended to me by a friend and I am SO glad we reached out! We were looking for an exciting honeymoon vacation and Jen found us an incredible deal on a 10 night Celebrity cruise through the Mediterranean! We visited Spain, France, Malta, Italy and ended in Greece. Every stop was perfect. She was able to use her extensive travel knowledge to recommend the best tours and travel tips. As soon as we got back we asked her to start looking into Alaskan cruises for next summer. Highly recommend Jen!!- Kelly C.
In late 2022, I was coming to the end of a 15-month sabbatical and was starting back to work in October. We decided to try and mark one of my dream trips, Alaska, off of my bucket list. But we only had a few weeks to pull it off. We like active, outdoor vacations, and finding the right trip at the last minute was a challenge. Jen, with Cruise Planners, helped us obtain a last-minute spot on a fully booked Backroads hike, bike & kayak trip. If you don’t know them, Backroads is a 5 star provider of guided outdoor adventure trips. She also recommended that we arrive a few days early and head up to Denali National Park where she helped us choose a great place to stay. Jen’s recommendations on the right tour, the right itineraries, and places to stay made the trip from Denali through Anchorage ending in Homer unforgettable. If you want unforgettable, call Jen!!!- Mickey B.
Jen Henriksen was our cruise planner and was a total pleasure to travel with and rely on for all the details of our Alaska trip. This was a family trip and Jen had all the details organized and helped us navigate all the daily changes with COVID (which were insane!) Important to choose a travel planner that has traveled to wherever you are going so they have first-hand knowledge of the area. It was obvious that she had been there several times. So much fun. Wished we could have seen more animals and had planned our attire better for the more dressy affairs on ship. The library of pre-trip class recordings was most helpful.- Kathleen M.
Exceptional service! Everything was planned out perfectly for us "new travelers" Jen took all the stress of traveling away. She thinks of everything! Highly recommend!- Cherie C.
Jen was helpful and patient with our thousands of questions! (Alaska Group Trip 2022)- Jenny A.
If you are looking for a great experience in booking a great vacation, then Kelley is definitely the person you want to work with. Our family brought a pretty lengthy list of specific requests to Kelley and thought we might have to sacrifice a few, but even after she found us a really good vacation that ticked most of the boxes, she kept working outside the box until she found us the perfect vacation that checked every box (and within our desired budget to boot). Throughout the entire process, Kelley was responsive, communicative and warm and we got the feeling that she was just as excited to find us “the right trip” as we were to have booked it. I cannot recommend Kelley enough. Be sure to contact her for your next trip. You’ll be glad you did!- Charles D.
Jen was so helpful in setting up our Alaskan Glacier Cruise!! Our group was unorganized and we kept having to add people to the reservation but she was so understanding and communicative. The cruise was the best part of our trip by far!!- Kelsey V.
I still can't believe Kelley managed to organize such an awesome trip for a group of our size. She never stopped working to make sure we had an unforgettable time.- Charles H.
Great service from Jen getting our cruise set up and flight and hotel accommodations! Will continue to use her for all future travel needs !- Shannon M.
Cindy gave me a variety of choices with prices and her recommendations. I chose her favorite all inclusive resort in Mexico and we loved it! Cindy made sure we were prepared ahead of time for what to expect. If I had questions ahead of time she answered right away.- Anita D.
It’s already wonderful to have Jen’s help!- Rebecca C.
The cruise my daughter and I booked through Jen was simply amazing and one we will cherish forever. Jen and her team made the entire experience from booking to travel so easy that we will definitely utilize them for all of our future trips.- Charles D.
