We are dedicated to providing a relentless focus on customer experience. We are driven by a passion for what we do. When you work with us, you can trust that you'll not only receive exceptional service, but also an enjoyable and memorable experience. Your satisfaction is our priority, and we strive to make every interaction with us one that leaves you feeling valued and appreciated. Let us help you make memories.
Hours of Operation
Monday
10:00am - 10:00pm
Tuesday
10:00am - 10:00pm
Wednesday
10:00am - 10:00pm
Thursday
10:00am - 10:00pm
Friday
10:00am - 6:00pm
Saturday
12:00pm - 6:00pm
Sunday
1:00pm - 8:00pm
Testimonials
I am retired navy. The cruise was great. Wife and I celebrated 38 yrs.- Edd A.
I had a awesome time. My first cruise- Betty A.
Mike and Amy are very helpful and make planning very easy. I highly recommend their services.- Rickie C.
Always Great- HOWARD B.
The trip was perfect and seamless, exactly what you said and your recommendations were spot-on! We will definitely be using you again and referring you to our friends. Thank you for the awesome experience!!- Elizabeth B.
Fabulous cruise. Well organized, smooth getting on and off ship, friendly service and wonderful entertainment. Thanks for a great time.- DONALD M.
Amy was so easy to work with. Any questions or concerns were answered quickly and she made the whole experience very easy!- CAROL B.
We have used Mike and Amy Matthews for over 15 years and have always been pleased with their personal service they have given us, they are the best!- DARLENE H.
We have used Mike and Amy Matthews for over 15 years and have always been pleased with their personal service they have given us, they are the best!- DARLENE H.
Was so thankful our travel advisor was able to book a last minute trip to Disney and accommodations at the Wilderness Last she.- Pamela R.
We are incredibly grateful to work with Amy and Matt as valued partners for our community. Their consistent support and professionalism have helped to elevate our program, creating a memorable experience for residents. We appreciate their commitment to making a positive impact in our community and look forward to continuing to work with them in the future.- Amber A.
We decided last minute we needed a vacation so we reached out to Amy. She was able to get us an all inclusive at a reasonable price. We had a great time. The resort was great, friendly and accommodating staff and very comfortable room. We stayed at Hyatt Zilara and would highly recommend.- Hazel P.
Amy and Mike are great always very helpful- Debra E.
I absolutely love working with Amy. Amy is very knowledgeable regarding places to travel. Amy also is very responsive to any and all questions I may have.- BOBBIE P.
Patricia Feagle is amazing , very knowledgeable and always is giving us the best deals- MARTA S.
My first and only travel agent!- Archie P.
Communication has been top notch!- KELLIE B.
When we had a missed connection with a transportation provider in Paris , Cruise Planners solved the issue quickly and to our satisfaction.
When we needed to find an alternate hotel in Barcelona, they jumped in to provide. A replacement that we loved.- Rose B.
Amy and Mike are very responsive and easy to work with. We travel with them as well and they do an excellent job of educating themselves on local cuisines and things to do!- Dave H.
Patricia is excellent at being a travel agent. She follows through and responds quickly with any questions you might have. We enjoyed our cruise and everything went smoothly. Thank you- SHELIA H.
Another excellent experience facilitated by Mike and Amy at CruisePlanners. We will not go elsewhere for future travel plans.
Thank you both again! Paul & Karen- Paul W.
You are amazing with us every single time I need anything and I thank you for everything you do- Danny W.
Always awesome & always there to help with any questions or problems- Kimberly W.
Cruise planners are quick to respond as well as accommodating. They give you different options and are honest.- DONNA W.
Cruise planners are quick to respond as well as accommodating. They give you different options and are honest.- DONNA W.
Cruise planners are quick to respond as well as accommodating. They give you different options and are honest.- DONNA W.
From start to finish, Cruise Planners helped us to have a perfect cruise. Amy answers every question in a timely manner, and always works hard to give us the best experience possible. We've used them for quite a few years now and haven't been disappointed. We plan to continue to do so for years to come.- Judy E.
Amy & Mike made ths a Once in a Life time with great flights, Trasfers and the Choice of the room at the resort were all amazing- Joy C.
Thank you so much for helping Jeff plan this cruise. It was a great surprise and much needed getaway for us. I say it all the time you’re the best!!!- Rhonda S.
We always have the best cruise agency and cruise person that takes care of everything we need.
My husband and I enjoyed a 4 night cruise to the Bahamas on Royal Caribbean's Allure of the Seas. The ship was beautiful, the trip was amazing, and the booking was so simple because of Mike and Amy's help! I definitely recommend booking with them and I will use them again in the future!- MEAGAN B.
Every time we plan a trip we work with Mike and Amy. They work out our details and answer any of our questions and or concerns.- David J.
Our cruise was for my 60th bday & Valentine’s Day and our son ended up proposing to his girlfriend! The cruise was enjoyable and memorable! Patricia is the best travel agent!- Lisa R.
The service Patricia provided us with was valuable and accommodating. Her recommendations and guidance were exceptional, reflecting her overall knowledge and expertise.- Margaret G.
Mike and Amy make vacation planning a breeze!- Wilma G.
Amy is extremely helpful and always amazing and extremely friendly whenever I call her.- KAREN L.
That are great people to work with- Steven Y.
Patience with a Purpose- the agency went above and beyond from start to finish- I will not work with any other agency ....thanks Mike & Amy- TERESA B.
It was awesome to work with Cruise Planners! They have booked several trips for us and we have always had a great experience!!- Susan K.
Mike and Amy were very attentive while planning our trip.We were very pleased with their services.- Sharon H.
We wanted to do a cruise with family but waited till the last minute and no cabins were available. Well Patricia was watching it and 2 days later a cabin came available and we took it!! She was amazing in finding just what we needed.- KRISINDA W.
Mike and Amy are always on point with the best cruise deals. They always exceed expectations when booking these for us. Highly recommend the two of them if you are planning a trip.- Rodney M.
Mike and Amy did a great job setting up my wife’s birthday trip to St Lucia. Everything went smooth and we had a great time!- JEREMY C.
It was an amazing experience with Mike & Amy!!! Effortless and easy! Thank you!!!- Jeffery H.
Mike & Amy are always great. They have helped me plan vacations for the last 10 years now. I have also referred lots of family & friends who also enjoy them as much as I do.- MELISSA S.
I have used Mike & Amy for several years now, and have recommended them to so many of my friends that use them as well. They are amazing and always on top of what is going on in the Cruise Industry.- Deborah T.
Mike and Amy are the best travel agents we have ever used. Always accommodate our requests and needs. Never a hassle and great customer service with a smile ?- Rodney M.
We have always had great results and vacations when booking with AMY and Mike.- David J.
Great customer service! I highly recommend Cruise Planners!- ANGELA G.
Mike and Amy are always very responsive to our needs and easy to contact. Questions are always answered in a timely manner. I always used to book our cruises myself, but Amy makes the process so much easier.- Judith E.
My husband and I just booked a vacation with Amy. We are going to France and Spain. Any was great to work with so quick to respond. She was very helpful with hotels and rental cars. We will be using her again!- Connie K.
Amy was so patient with us while we tried to decide on the best all inclusive to select.- TAMMY R.
If you need a Travel Agent that will be with you not only prior to your vacation, but available to help once your vacation starts, call Amy. She's terrific.- Sally K.
Amy is great to work with. Always very responsive and quick to provide accurate information. She is awesome!- BRIAN B.
Mike & Amy are the best! I have been using them for almost 10 years now. They always help me plan out my trips & are always available to answer all my questions.- MELISSA S.
Patricia is very helpful with the booking process and quick to reply when needed.- MARK ANTHONY R.
Great service!- Barbara K.
Amy worked extremely hard to make our family cruise happen! She kept me informed and worry free! All of us were impressed with the cruise deal she found for us! We definitely plan many more cruises through Amy, with Cruise Planners!- Joyce R.
Amy is the best! Always replies to emails and texts immediately. Amy always provided superior customer service. I have recommended her to many of my friends!- Eileen E.
We had and awesome trip and the wedding was beautiful. Patricia was there to assist us and keep us informed on all the activities.- Gail W.
Patricia was amazing to work with! We loved everything about our trip and she made booking a breeze. Thank you!- Kayley C.
Patricia is a great travel agent and enjoyed working with her!- LISA R.
It has always been great working with Mike and Amy. They are very responsive to our questions and requests.- David J.
We had a cruise planned with several other couples but Amy Matthews contacted all of us several months ago and suggested that we reschedule to the Excellence Riviera Cancun in case the cruise was cancelled. Indeed, it was cancelled but we were booked for the resort. It was a great, enjoyable week and so glad that Amy was looking out for us. She has several more cruises scheduled for us in hopes that the ships will be sailing But, one way or another we know that we can rest assure that Amy will take care of us- KAREN W.
Since we have been working with Mike and Amy our travel concerns have dropped considerably. We met them years ago at a Women's Show and they impressed us about the way they could and have helped us. Thanks for everything.- David J.
I will always use Amy with Cruise planners. She not only saved us money but she upgraded our cabin to an Ocean View.- CRAIG B.
What a pleasure using Mike and Amy Matthews. We booked and traveled with them on this cruise and had such a good time.- Dave H.
Awesome team !!!they go be above and beyond the call of duty. They serve with excellents- Cheryl M.
Thanks so much! Had a ball!- Sue L.
We just got home from our cruise vacation and had a wonderful time. We loved having someone to reach out to with questions or needing adjustments to our reservation. I always get prompt responses! We loved working with them so much we are already planning our next vacation!- MELISSA O.
