Travel Agent Details

Anne Kleefisch
Anne & Tom Kleefisch

About Tom & Anne Kleefisch

Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Anne and I have been full time travel specialists for more than 30 years. We have personally cruised on both ocean and river, as well as stayed at several all-inclusive resorts. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.

Hours of Operation

Monday 9:00am - 9:00pm
Tuesday 9:00am - 9:00pm
Wednesday 9:00am - 9:00pm
Thursday 9:00am - 9:00pm
Friday 9:00am - 6:00pm
Saturday 10:00am - 5:00pm
Sunday 10:00am - 5:00pm

Testimonials

Anne and Tom Kleefisch are “FANTABULOUS!” They always take good care of us! - Elizabeth B.
They always find me good deals. - Barbara K.
I liked your reminders of what we needed to do before leaving home. Several of them could be forgotten in the last minute planning. - Jeanne J.
Tom Kleefish has been my travel adviser since the early 1980's. Obviously it has been a wonderful match. Tom and Anne are well versed on my needs as well as their business. I have always been happy with their recommendations. Can'tsay enough good things about them - Kathryn V.
Tom and Anne are the best team for all your cruising needs. - Randy K.
Cruise Planners were very helpful and made the process very easy. The cruise was fantastic, we would highly recommend Viking if you are looking for an experience that is more educational and thought stimulating rather than just partying. - Jeffrey G.
It was an amazing trip. The ship was great, people very nice and helpful. We saw wonderful sights in each stop. The food was great. Going to Alaska in May. Can’t wait. - Nanette M.
You guys were super helpful. We had a great time on our trip. Norway was amazing. 2 ports were cancelled due to weather but Princess found replacement ports. We have decided that cruising is really not for us. Too many people, coughing etc. we all came down with Covid. But if someone was going on a cruise I would highly recommend Tom and Anne. - Melinda G.
Our Cruise Planners Travel Advisor Anne Kleefisch took care of all our needs and helped make our vacation a success. We appreciate how she stayed on top of deadlines and provided us informative options with travel insurance which we always purchase when traveling along with great tips and suggestions to enhance our vacation experience. Great Job!! - Michael R.
Excellent service, knowledgeable and very helpful. - Douglas W.
Celebrity’s Silhouette was 1000 percent better than RC’s Radiance last May. I saw that Harmony is going in for an upgrade after we are onboard in January. Does that mean it really needs work? Don’t want to experience what we did on Radiance!!! - Elizabeth B.
Tom and Anne were very helpful. The driver that took us from the airport to the hotel was wonderful. We enjoyed aqua class and Blu at their suggestion. - Susan E.
Transfer services were the best. - Jane M.
We really appreciated the excellent air trip with Delta, smooth flights, couteous help and good meals. - Richard K.
Tom and Anne always do a great job helping to select the perfect cruise and staterooms as well as preparing all the documentation. Wonderful to work with. - Susan R.
- Lori M.
Anne and Tom were wonderful and very knowledgeable about the cruise experience. They answered all our questions and made planning this trip easy. Would highly recommend them! - Pamela M.
Anne always provides prompt service. - Steven C.
- Leon C.
Tom and Ann are outstanding people to work with…my first and only choice for booking cruises. - Randy K.
Tom and Anne have been taking care of us since 2006! Excellent service! - Christine W.
- Elizabeth F.
Dede is our travel contract. ? - Mark B.
Great planning for this great cruise. Everything went very smooth. We are looking forward to our next destination. Thank you for all you do, Tom and Anne Kleefisch! - Lana A.
The new Sun Princess was rather poorly designed in our opinion. The food was mediocre and the service just OK. The entertainment venues were too small as was the fitness center. Just not impressed with Princess. - Robert M.
Tom and Anne, you are patient, friendly, and always very responsive. Thanks much for continuing to provide your expertise as I travel the world, one adventure at a time! - Vicki H.
Anne and Tom are very helpful and provide excellent service and GREAT deals! - Elizabeth B.
Things went well due to their help. - Barbara K.
Everything done by Cruise Planners was great. It was the Celebrity Ship and Fiji Airlines that I had a problem with. Nothing to do with Cruise Planners. - DENNIS K.
As always Tom and Anne provided excellent service! - Deborah P.
Good attention to details. Helped with flights, hotel and insurance. Love it! - Jane M.
Celebrity Ascent is a beautiful ship with excellent customer service. - Anne K.
The cruise and the hotel recommended were excellent, our only issue were traveling to and from Athens. - Daniel C.
First time ever we had travel issues and needed help from Anne and Tom. They went above and beyond to help me reschedule everything. Extremely pleased and appreciative of all their help. I always have and always will choose Cruise Planners to help me plan my cruise vacations. They are awesome! - Barbara C.
We were especially grateful for your help with transfers and for the lovely flowers for our cabin. However, travel is getting harder for us so we are unlikely to take another cruise for a year. - Leif S.
This was the wrong cruise for 76 year old retirees. The miles of walking from ship to port are excessive. Alos, theis is better suited for families with children. Too loud boisterous for our liking. - Dwaine R.
Normally, we schedule and book our cruises at least six months in advance. This time, our grandsons wanted to cruise before school started. With only two months to arrange, Cruise Planners put our itinerary together, including a much better airline schedule. Our two rooms were perfect location on the ship. - Russell O.
- Sandra K.
We had a great time on the Viking Sea, Mediterranean Odyssey from Venice to Barcelona July 31 - Aug 12. I posted many pictures on FB Viking Cruise Travellers. - Carolyn L.
We are Diamond + members with a number cruises behind us. This was our favorite of them all. - Lonny M.
With this being our first cruise, Tom and Anne Kleefisch were very helpful in selecting a cruise line with a stateroom layout that accommodated our family of four. They guided us through the registration process, ensuring that all required documentation was accurate. They also answered our questions about potential excursions to the best of their knowledge. Responses were prompt and on-point. We wouldn't hesitate to book another family vacation with their assistance whenever we decide to go on another cruise.
I’ve been using Anne Kleefisch for years. They cover everything they’ve never disappointed me and I’ll keep using them as long as they’re out there.
My family and I booked with Anne and Tom on the Carnival Legend. Even though the Key Bridge collapsed and rerouted our trip to Norfolk, we had an amazing time and Anne and Tom were in touch while we were on board. That was the added peace of mind we needed that allowed us to enjoy the rest of our trip knowing it would all work out in the end. - Colleen B.
Tom & Anne did great job finding new cruise company Explora 1 and getting us some cruise credits : launched 1st of 4 upscale ships August 2023. Free liquor and specialty coffees, 6 great restaurants: pan Asian, French, Mediterranean, steak, casual; enjoyable excursions, painting and cooking classes, etc. - John A.
I can't tell anyone enough about our travel agents Anne and Tom with cruisesbytom.com. They have been our agents since 2006. There has never been a task they have not been able to make suggestions as to which cruise would be better for our needs or places that we would like to visit. They make excellent suggestions . We have referred these two to many a friend and family members who have been so impressed with the professionalism they receive with their inquiries. We have more cruises to go on with family and friends already booked with Anne and Tom and many more places to sea!!! - Cris W.
Ann and Tom are a pleasure to work with. They respond quickly and are very patient. I’ve booked three of them for several trips, and have never been disappointed!
Anne and Tom helped me book and finalize arrangements with a cruise line new to me for a rare solo trip to a very remote location. They helped assure that all details were in place at the right time and in correct form, and as a result, my experience was smooth and very fun!
The advice in selecting the right package was spot on. The recommendation to buy the meal package on land made it so much easier.
Tom & Anne are doing a great job for us planning our next cruise. - Gene G.
We asked for early dining with window view and got it for seven people.
The Holland line is fantastic..ship is so clean and staff so friendly and helpful. Scenery was amazing. Planning another cruise for next summer. - Susan K.
Tom and Anne have been taking care of us, our family and friends since 2006! They work hard to make sure you get the price and location for your next cruise!
For years, the Kleefish team has met and exceeded our travel needs. They are very knowledgeable and quick to respond.
I appreciate the attention to detail and the ability to answer all of my questions as through as possible. This was my first cruise ever and it turned out great thanks to you. I will definitely tell my friends about you! ????
Tom and Anne are so easy to work with and give honest and truthful advice. We are very budget conscious and they help us to keep our costs down while still recommending the best accommodations and services.
Loved the itinerary we did! Love the serenade of the seas. Had some hit and missed things due to staff shortages but didn’t ruin our trip. Excellent travel agents who have been taking great care of us since 2006!
It was a long cruise. The food was very good, the crew were very polite and helpful. They really wanted to make you happy. The incoming and outgoing process was the fastest I have ever experienced. The entertainment was very good. I saw places, I had always wanted to see.
Tom was always available to answer the many questions asked by me and Cindy. He ensured that we had all the documents needed and were ready for our cruise. Could not have done it without his assistance. Thank you!
Tom and Anne Kleefisch were so helpful in helping us plan our family cruise. They were always willing to answer any questions we had and offered suggestions to make our vacation a great experience. I will definitely call them when planning future trips.
Tom and Anne have always been there for me when booking a trip and anytime throughout my travels if needed. They are experienced, knowledgeable, helpful and friendly. Highly recommend them!!
Stress free travel when we book with you!
Dear Tom and Ann, Thanks for all the detail work you did for our trip from Rome to New York City. Your choice and booking of the car and driver for the one day run to Pompeii was brilliant. I could get used to this door to door service. Thanks for convincing us that this was the way to go to Pompeii. Norwegian Cruise line was a great choice by you and Tom. They handled the Covid embarking and disembarking procedures very smoothly. All in all, we had a wonderful 25 day vacation.
already booked several but hoping they happen with these health issues.

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