Travel Agent Details

Ken McGuire
Gail Rosen & Ken McGuire

About Ken and Gail - Cruise Planners

Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.

Testimonials

Every step was mapped out for us. It made the experience so much easier & enjoyable. Ken did such an amazing job guiding us from day one, with flights, excursions, the cruise....all of it was just wonderful! - Jennifer C.
Great to work with Gail and Ken my travel advisors - Ronald W.
- Andrew D.
We had a wonderful time. Thank you so much! - Kimberly Y.
Very knowledgeable, customer service outstanding - Gail R.
We had a tremendous time on our cruise out of New York and ending up at San Juan P.R. Ken at Cruise planners made the whole experience wonderful, I recommend him highly, very professional and easy to work with, simply the BEST! - Gail K.
Ken and Gail booked us a awesome vacation cruise and went above and beyond to make sure everything was perfect. We could not have been treated any better. I can’t wait to book my next vacation with them . Highly recommended. You will be treated like your part of there family - Ron W.
Ken was extremely helpful in getting us booked and ready for our first cruise! He was quick, efficient, pleasant, and had answers for any of our concerns. He is clearly very experienced and had plenty of information and resources to prepare us for the entire journey. I would highly recommend Cruise Planners for anyone looking to cruise!
All questions were answered and left us with the freedom to enjoy our trip with no worries.
Ken is great and goes the extra mile to ensure your satisfaction
Lost 2 ports due to weather and Ken found a resort for us to go in Nassau, he is professional and caring, he is the best!
Ken and the team did an overall excellent job in arranging the cruise and the accommodations on the ship and we were especially pleased with the pre-cruise accommodations and the arranging of all the transfers from the Athens’ airport to the hotel and from the hotel to the Athen’s’ port on the sailing day. All were first class operators and everything worked seamlessly. We definitely highly recommend using their services.
Ken stayed on top of everything. Always there to assist immediately
Ken found the perfect ship for our expedition cruise to Alaska.
Cruise Planners did a good job of guiding us thru the maze of information needed for travel in today's post COVID-19 World.
Thank you so much for a wonderful trip. We all had a great time. I hope I did not bother you to much right before we were leaving. When I plan another trip I will be contacting you for sure, but the next trip will be just me and my husband. - Linda P.
Ken helped my wife and I book our honeymoon to Sandals Grenada. He was incredible and even answered the phone at 5:30am before our flight departed for some last minute items! When it comes to Ken - I’d book again!
It was almost a year ago Ken helped me plan a trip of a lifetime to Italy. Ken was super helpful, listened to all my concerns and was just as excited as I was about the trip. Unfortunately, we have had to put the trip on hold. And every step of the way Ken kept us informed. He’s been a pleasure to work with and has a great passion for travel. Any future traveling planning will always be with Ken! - Kimberly G.
Ken has been great, he has never gotten impatient with all my changes. He sprung into action during the pandemic to help me rebook not once but 2x. He has always had great suggestions and advice. I’d never go anywhere else ! - Patricia K.
After countless changes we finally made it on our honeymoon, only 6 months late. It may have not been our place we picked but it was still so special. Thank you to our travel agent Ken McGuire for dealing with all the headaches and last minute changes. This is something we will never forget. - Matthew E.
Where do I begin. I booked a large family cruise with Ken over a year ago; celebration of two 50th wedding anniversaries and Christmas present with loved ones. We’ve been looking forward to this cruise for over a year...and then a global pandemic hit. ???? Ken has been AMAZING through the whole process. Not only were we able to get refunds/credits where applicable, but he has been on point and extremely communicative regarding timeline of everything. Let’s not forget the amazing cruise he planned for all of us! My disappointment in not being able to take this cruise in July is beyond words, however I am CONFIDENT we will be cruising in the future. And I will definitely be using Ken to book that next cruise! Thank you!! ???????????????? - Sara D.
Ken and Gail were so helpful and amazing planning our honeymoon to Barbados. We loved it at sandals! We are currently looking into Grenada and Turks and Caicos next year! Thank you! - Megan Y.
Had a great trip! - Christine A.
What an awesome trip we just returned from. Two nights in Miami, a 9 night cruise, and one last night in Fort Lauderdale. We visited Labadee, Aruba, Curacao, and Bonaire on the Navigator of the Seas. The whole trip was p[planned and executed flawlessly by Cruise Planners Ken & Gail McGuire.
My boyfriend and I recently went on vacation to Nassau, Bahamas where we stayed at the All Inclusive Sandals resort. We both work full time crazy jobs with him being an NYPD cop and I work with brides and Grooms all week so that’s when I turned to Ken to do all the planning. He arranged our hotel, flights, excursions and the best part was how smoothly it all went. All around a great stay if you’re truly looking to RELAX and forget about some everyday stress. Our first stay at a Sandals resort was nothing short of spectacular from the moment we arrived to the moment we left. The hospitality was top notch; everyone was very friendly. All of the restaurants were very flavorful. I especially enjoyed the ease of the breakfast buffets. The experience at Gordon's on the Pier especially stood out. The drinks were consistently delicious, whether it was by the pool, at dinner or on the private island. We had the pleasure of meeting some the most attentive and charismatic staff while on our stay. We did the “Powerboat Adventures” where we had the experience to swim with the pigs, feed stingrays, iguanas & sharks and I also was lucky enough to go home with a Bahamian conch. The whole environment was clean and kept up very well and every employee we had the pleasure of meeting was pleasant and you can tell everyone truly loves what they do. We really enjoyed hanging around the party pool during the day. They had activities each day that were entertaining so there was never a dull moment. The room was comfortable and spacious as well, with a fully stocked bar and a balcony that was nice to start and end the day on. We would highly, highly recommend this resort to anyone and everyone. You will NOT regret visiting and stay as long as you can! We plan on booking more vacations through Ken. Cant thank you enough! - Ashley B.
My family recently booked a vacation with Cruise Planners. Ken has been nothing but a wealth of information and assistance throughout the process. Even though vacation is fun (or at least should be!) the planning stage can be very stressful and confusing – especially when it will be your first time traveling with a child. Ken was able to make suggestions and booked us the perfect get-a-way that fit our needs and budget. Cannot wait to set sail next month! - Brittni S.
ken was Amazing so helpful found me exactly what I was looking for I highly recommend and will be planning my next trip when I get back with them. - Kerri M.
Ken and Gail run a top notch travel agency. Their knowledge and experience make the process of booking so easy and they take the time to get to know your likes and dislikes so they can make relevant recommendations. Do not hesitate to reach out to them and have a conversation about seeing the world. - Matthew B.
This year Ken assisted me with two great trips. The first was a trip he put together for us which included Milan, Lake Como & Geneva. As usual, his choice of hotels was perfect. Each hotel matched the destination in charm & amenities. All of the complicated rail connections & transfers were perfectly timed and arranged including a wonderful trip on the Bernini Express through the Alps. Just recently Ken facilitated a tour of the National Parks through Trafalgar tours for us. As usual, all of our connections and transfers were smooth. Ken always checks in both before and after our trips and is helpful, pleasant & always available. He puts together a package with details of the trips and itinerary that is well organized and very helpful in guiding us to our destinations. He has been a pleasure to work with and I am looking forward eagerly to planning our next rip.
Just got back from a cruise planned for us (a party of 10) by Gail & Ken from Cruise Planners. Everything was perfect from beginning to end with private tours recommended to us by them, we would never have known about them & they were Great!! So check out sirozzytravel.com for your next vacay.... you will Not be disappointed!!!! - Susan W.
Just got back from a fantastic family 7 day cruise vacation on the Norwegian Gem leaving NYC and going to FL and the Bahamas. Ken, we can't thank you enough for making it one of the best travel agent experiences ever. You came highly recommended and after our last experience with a travel agent I was ready to brace it alone online thru the site. I'm so glad I gave you a call! Your patience, warmth, and friendliness with all the questions and changes made the entire process so easy. You were so helpful - to all of us in our group. You were full of suggestions and options, the pricing was beyond compare and up until the day before we left you were in touch and making sure we were all set. We had an amazing time and I can't wait to work with you again on our next vacay! Thanks truly for being you!! - Christine A.
I just want to let you know how happy I was with the planning you did for our recent trip to Paris and London. You hit the mark exactly with all the details of our trip. The hotels were perfect! Each hotel was so well suited to the city and in a location which provided maximum opportunity to explore the cities. All the transfers and services that you planned for us came off perfectly. You planning easy and you made it possible for my family to have a wonderful trip. Thank you so much. - Phyllis C.
With 2 weeks left, we just finished putting the final touches on my London Trip!! Super excited to be going and having so much more to do than originally planned. I want to thank Ken and Gail McGuire for all the effort and hard work they put into it on such short notice!! Thanks to them we will have an even bigger and better time than I could have ever planned on my own. - Teresa D.
I want to thank Ken & Gail for making my travels to Florida simple and easy. I have never dealt with a more professional company. My trip was last minute and Ken &Gail worked hard and got me a direct flight at a great price. They kept in contact with me making sure all was well. You could not ask for any better service. - Ronald W.
We got to know Ken and Gail about three and a half years ago professionally. Over these past years our relationship has grown into a warm, personal friendship.We can vouch for their integrity and honesty. They will do whatever it takes to provide you with the best services and in their personal caring way. - Daniel C.
Booked an amazing cruise for my daughters 16th birthday. Ken and Gail helped me every step of the way to find us the best trip and rooms on the cruise. They even gave us tips and things to see at our ports that made the trip extra special. If you are looking for a professional, responsive and pleasant experience I highly recommend Ken & Gail! - Aurelia M.
Can't say enough about how great Ken is. My wife and I are not big travelers so when I needed to get my son Kyle and all his stuff down to school in Arizona, I turn to Ken. He arranged flights, car rental (a van he suggested for bags) and hotels getting us the best rates. Other parents who traveled from New York dropping their kids off couldn't believe the flights and rates Ken got us. The best part was how smoothly it all went, Ken early checked us in for our flights and we had no issues with the car or hotels. Great service! Thank you Ken. - Eric S.

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