We want to welcome you aboard our 'ship' in the Cruise Planners 'fleet'! We can't wait to get to know all of you, and we thought what better way to get started than letting you know about us!
We live in Florida, and travel is our lifeblood! We met in freshman year of high school, began dating senior year of high school (2009) and the rest is history! We love to travel and explore new things. Cruising is one of our absolute favorites!
Our interest in travel, and in each other for that matter, began over a common love for all things Disney. Every year we had annual passes to Walt Disney World, and we would always be dreaming of our next trip. We eventually moved down to Orlando where Matt became a WDW Cast Member for four and a half years. Matt spent time working at both Coronado Springs and Animal Kingdom Lodge. We became engaged aboard the Disney Dream in 2011, got married at Disney's Wedding Pavilion in 2012 and had our (late) honeymoon cruise aboard Disney Fantasy in 2013.
In more recent years, we've developed more of a passion for the US National Parks, as well as exploring other cities and areas around the country. We have had the pleasure of experiencing Yellowstone, Yosemite, a three week road trip across the Western United States and Canada, multiple trips to New York City, Las Vegas, and of course many, many cruises! Now we spend our free time dreaming up new adventures to embark on.
We would love to help you embark on some of your own adventures! Please don't hesitate to contact us at ANY time! Also, be sure to click the link to our YouTube channel, where you can view all sorts of videos and keep up with all of our latest travel experiences!
Hope to hear from you soon!
"A traveled life is a happy life"
- Matt and Chelsy Hoffman
Cruise Planners has a tremendous reputation for quality, service, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you.
Testimonials
They respond very quickly and are very attentive. I needed information regarding canceling another booking and they helped me out and provided very clear information.- Jezelle J.
Sonya hoffman was great and thank you too matt hoffman for personally reaching out- Daniel S.
I love having Hoffman Happy Travels as my travel agents because they make it so easy and they’re quick to respond to any questions or concerns.- Kara C.
Great communication and prompt response/call/email anytime we have a question.- Nicole L.
Always responds quickly when I have a question or issue, and easy to work with!!- Brent J.
Always so helpful and friendly. Thanks for always answering any questions.- Mary L.
Very quick responses! Very thorough explanations when we asked questions! Would highly recommend Cruise Planners!- Tracey H.
Please accept my sincere gratitude for your excellent planning of this trip. Matt Hoffman and Sonya were awesome to work with. Very prompt and very helpful.- Ramona R.
This was our first cruise and it felt overwhelming to plan as I had no idea what to do. I watched a YouTube video and at the end saw Matt's contact info, I called on a Sunday to leave a voice mail to receive a call back during the week, however Matt actually answered on a Sunday! I explained we wanted to look into a cruise but I had no idea what to do. Matt took care of everything and made it so easy. I booked the cruise through him and it was so easy as him and his amazing team did the rest. I highly recommend Matt Hoffman. I have already shared his contact with friends and family.- Timothy T.
Very prompt service! Matt and Sonya responded to questions almost immediately after sending an email. They were very knowledgeable and helpful. Will definitely use Cruise Planners the next time we book a cruise. Thank you for everything!- Tracey H.
Mark and I had a wonderful experience. Everything we expected was perfect.- Valerie S.
Matt Hoffman is incredible, that's all I can say. The best travel agent I've ever had but large margin.- James C.
- Kara C.
Matt, Chelsey and Sonya are the best! We are most definitely Happy Hoffman travelers! Thanks again team for all your help with my countless questions!- Alison P.
Matt, Chelsey and Sonya are the best! We are most definitely Happy Hoffman travelers! Thanks again team for all your help with my countless questions!- Alison P.
Top notch service. Always there for assistance. The Hoffman team is helpful in every way.- Timothy H.
Top notch service. Always there for assistance. The Hoffman team is helpful in every way.- Timothy H.
The service provided by Cruise Planners insures my vacations will always be amazing. Their attention to detail is impeccable and they’re always quick responders to any question or concern.- Julie B.
The service provided by Cruise Planners insures my vacations will always be amazing. Their attention to detail is impeccable and they’re always quick responders to any question or concern.- Julie B.
Frustrated with other cruisers who were smoking continuously in their rooms. I know guest services received at least 4 complaints but the room and balcony smoking continued throughout the entire cruise. I have also contacted Royal’s 800 number and filed a complaint this morning as well.- Robert L.
Frustrated with other cruisers who were smoking continuously in their rooms. I know guest services received at least 4 complaints but the room and balcony smoking continued throughout the entire cruise. I have also contacted Royal’s 800 number and filed a complaint this morning as well.- Robert L.
Matt = Awesome!!!
I enjoy working with my agent Matt, because he is so quick to respond to my calls/emails and is always friendly and helpful- James W.
Matt = Awesome!!!
I enjoy working with my agent Matt, because he is so quick to respond to my calls/emails and is always friendly and helpful- James W.
Thank you!- Jeffrey P.
Thank you!- Jeffrey P.
Our trip far exceeded our expectations! Thank you.- Cecelia R.
Our trip far exceeded our expectations! Thank you.- Cecelia R.
Hoffman Happy Travels were a joy to work with on our 2025 Wonder of the Seas cruise! We are currently working with them on 2026 aboard Star of the Seas! Great communication, and have saved us money on our trips. I highly recommend giving Matt a call!- Llewellyn R.
Hoffman Happy Travels were a joy to work with on our 2025 Wonder of the Seas cruise! We are currently working with them on 2026 aboard Star of the Seas! Great communication, and have saved us money on our trips. I highly recommend giving Matt a call!- Llewellyn R.
Thank You so very much for all your help- Calvin L.
Thank You so very much for all your help- Calvin L.
Matt and Sonya hoffman have been wonderful to work with and have answered all my questions promptly and with kindness.. they are the only travel agents I will use for all future trips ..- Daniel S.
Matt and Sonya hoffman have been wonderful to work with and have answered all my questions promptly and with kindness.. they are the only travel agents I will use for all future trips ..- Daniel S.
Matt was AMAZING, got us a nice discount and the support he provided for booking was unparalleled. Would recommend them ever. Single. Time.- Deakin H.
Matt was AMAZING, got us a nice discount and the support he provided for booking was unparalleled. Would recommend them ever. Single. Time.- Deakin H.
I loved that you automatically saved me money every time the price of the cruise went down! I didn't have to worry about checking it myself. You were always quick to respond to my emails, too, and thoroughly answered my questions.- Joan O.
I loved that you automatically saved me money every time the price of the cruise went down! I didn't have to worry about checking it myself. You were always quick to respond to my emails, too, and thoroughly answered my questions.- Joan O.
Matt and Sonya were amazing! They notified us when our cruise fair dropped and automatically applied the discount. They answered our questions any time we had any and were able to get our rooms close to each other with our friends room. We will definitely continue to use them in the future!!- Ian R.
Matt and Sonya were amazing! They notified us when our cruise fair dropped and automatically applied the discount. They answered our questions any time we had any and were able to get our rooms close to each other with our friends room. We will definitely continue to use them in the future!!- Ian R.
I received responses to all of my questions very quickly. I had recently used another travel website recommended by a YouTube influencer, but they were very slow and didn’t seem to care very much about my travel needs. I loved using your services, and had a great experience! Thank you very much!- Priscilla M.
I received responses to all of my questions very quickly. I had recently used another travel website recommended by a YouTube influencer, but they were very slow and didn’t seem to care very much about my travel needs. I loved using your services, and had a great experience! Thank you very much!- Priscilla M.
Always a pleasure working with your team.
Sonya really went above and beyond to help with our last minute booking on Wonder. The trip really helped us to overcome our disappointment of not cruising to Panama. Thank you Sonya- Ralph R.
Always a pleasure working with your team.
Sonya really went above and beyond to help with our last minute booking on Wonder. The trip really helped us to overcome our disappointment of not cruising to Panama. Thank you Sonya- Ralph R.
Matt Hoffman is an amazing agent. Very approachable and knowledgeable.- Michelle B.
Matt Hoffman is an amazing agent. Very approachable and knowledgeable.- Michelle B.
Matt Hoffman is the absolute, I mean the absolute best. He takes care of things before you even know they are an issue. He's responsive and just takes care of everything within minutes of asking.- James C.
Matt Hoffman is the absolute, I mean the absolute best. He takes care of things before you even know they are an issue. He's responsive and just takes care of everything within minutes of asking.- James C.
Hoffman happy travels has always done a great job. Would recommend to anyone- Christopher G.
Hoffman happy travels has always done a great job. Would recommend to anyone- Christopher G.
We had an amazing time! Great first cruise for my husbands parent and our daughter! Wish the video wasn’t too big but added a picture of our baby winning her heat of the diaper dash!- Brittany E.
We had an amazing time! Great first cruise for my husbands parent and our daughter! Wish the video wasn’t too big but added a picture of our baby winning her heat of the diaper dash!- Brittany E.
Our travel professionals answered all questions that we had extremely quickly and provided us with everything we needed quickly.- Curtis L.
Our travel professionals answered all questions that we had extremely quickly and provided us with everything we needed quickly.- Curtis L.
Planning our cruise was a breeze compared it when I used to booked it by myself. I will definitely will work with you again.- Eduardo G.
Planning our cruise was a breeze compared it when I used to booked it by myself. I will definitely will work with you again.- Eduardo G.
Everyone I have delt with is quick to respond to emails and always willing to answer my questions. I like that they are able to speak from experience- Arlene F.
Everyone I have delt with is quick to respond to emails and always willing to answer my questions. I like that they are able to speak from experience- Arlene F.
Matt is so easy to work with and I’m honored to have him as my TA! The CP app makes it so easy to make payments towards the cruise and I like the variety of excursions offered, even if I didn’t book one through CP.- Kara C.
Matt is so easy to work with and I’m honored to have him as my TA! The CP app makes it so easy to make payments towards the cruise and I like the variety of excursions offered, even if I didn’t book one through CP.- Kara C.
The Hoffman team is the BEST! They are so responsive and just overall amazing.- Matthew S.
The Hoffman team is the BEST! They are so responsive and just overall amazing.- Matthew S.
The cruise was WONDERFUL!- Hans-Michael F.
The cruise was WONDERFUL!- Hans-Michael F.
The Hoffman team is AMAZING!- Matthew S.
The Hoffman team is AMAZING!- Matthew S.
I appreciate the quick response and understanding of any problems that comes our way during our vacation. I would highly recommend Hoffman Happy Travels.- Ronda P.
I appreciate the quick response and understanding of any problems that comes our way during our vacation. I would highly recommend Hoffman Happy Travels.- Ronda P.
Matt has always been helpful, knowledgeable, and has gotten me better deals than I could have been able to get on my own
Matt and Chelsy Hoffman are the absolute best! We have booked and used them for 6 or 7 trips and will continue to use them for future trips!
While this trip had several issues, none of it related to the level of service received from our fantastic travel agents. When I say run, not walk to book with them, I mean it!- Alison P.
Cruise planners have been very helpful and patient with all our questions and changes. They got us the best price and gave some great advice.
They go above & beyond
There was great communication from the start! Pleasant and quick! We had a great trip.
Ease of scheduling and response time were great
Matt made the process very easy and was happy to answer any questions I had.
I am very thankful for the assistance in planning my first family cruise with multiple family members. I appreciate the ease and speed of having any issues that popped up resolved. The advice and tips provided before traveling were incredibly helpful. This was my first time ever using a travel agent and I will continue to use Matt as my travel agent going forward!
My wife and I just returned from a relaxing enjoyable Western Caribbean cruise and the weather was perfect and we just relaxed and soaked in the warmth. Matt, Chelsy and Sonya made it stress free and we loved working with them.- Steven C.
We were so happy with the service we received from Matt, Chelsea and Sonya and look forward to using them the next time we decide to cruise.
I was very happy with the service I got from Matt. He went above and beyond to help us resolve my own mistake paying on line and kept me up to date on the progress. It is a pleasure to deal with someone like them
Couldn't be happier with the service from Matt and Chelsea at Cruise Planners. Claire and I highly recommend them as your tour planners
Matt, Chelsy and Sonia are a wonderful team. I have enjoyed working with them and have 4 cruises planned over the next 2 years. Fantastic advice from the team. Due to our wonderful economy, I had to cancel a cruise next year. Sonia was so responsive and understanding. No issues what so ever. Thanks Matt, Chelsy and Sonia.- Timothy H.
Receiving informative emails, reminders and excitement about my upcoming trip made me confident that I was well prepared for my trip!
Chelsey and Matt are two of the nicest people you will neet They do not make fake promises in an effort to get you tto book more
We have sailed on Royal Caribbean and on the Wonder previously and enjoyed it. This time, on the group Cruise with the HHT Team, it was even Better ! We enjoyed all the fun and exciting things that were planned as well as the organic meetups on the ship. Part of the fun was that we met some people as soon as we arrived onboard and it only progressed to more fun and enjoyment along the way. Also, the times we spent with the HHT Team and other Group Cruisers was so much fun! Can NOT wait until the next HHT Group Cruise!
We were first time cruisers and Matt and his team made sure we were set for our trip. We will be coming back when we decide to book again.
Cruise was awesome staff was excellent and everything was prefect
Matt and Sonya are the best travel agents around. My favorite thing about them is the fast turnaround/ email reply. They seem to be always on the clock irregardless of normal business hours. Truly a one of kind travel agency! Always so friendly and helpful.
Matt and Chelsy are phenomenal, we have used them for several trips, this being our first cruise he answered our countless questions so quickly, we were prepared and had a good time!
Thanks to Matt for helping us arrange the details for a fabulous spring break getaway on MSC!
Matt and Chelsy's videos caught my attention when searching for information on different cruises. I had already booked my first ever cruise directly through the website so when it was time to book a second cruise I knew I wanted to book through Hoffman Happy Travels. Matt was so helpful and patient with my continued barrage of questions. He always replied right away. His recommendations were spot on. When I decided it was time for a third cruise Matt was the first and only person I contacted. We just returned from a trip on Allure of the Seas. We took advantage of the NextCruise opportunity onboard and look forward to working with Matt and Chelsy again.
Matt and Chelsea were beyond phenomenal
Communication couldn’t be more perfect always willing to answer any and all questions comments concerns anything from
A-z
Always checking in and checking on us to see if we had anything
Always answered emails
For future cruises I’d definitely use Hoffman happy travels and I’ve even recommended this
Agency to people while on the cruise and future cruisss
Matt is great! Sonya is a life saver! We appreciate all their hard work and friendly attitude towards helping!
Third vacation Matt has helped with. No issues at all and had a great time.
Matt and the staff were very helpful with this cruise. I have already booked another cruise through them and they keep me updated on any price changes and new deals. I highly recommend Matt and this age y
Matt is very helpful not only with planning and reservations, but with information about the ships food, entertainment and outdoor activities.
I have never been on a cruise and was so lost at what to do. I stumbled upon Matt while watching YouTube and reached out to him and that’s basically all I had to do he handled everything and I mean everything. Everything was so easy and perfect thank you so much for everything
Working with Matt was great! He found exactly what we wanted in our 10’year anniversary trip. He was always available to answer questions we had & made it easy to book our trip! Can’t wait to book the next trip!
Matt was great answering our questions and very patient with us when we had questions about price changes, changes to reservation (adding another person) and upgrading.
I'm not a client with Hoffman Travels; however, I'm currently in the process of resolving a situation with a particular cruise line Matt helped to provide some clarity on. And most importantly, his response was very prompt! This is one of the many examples of providing good customer service and I will definitely keep Matt and Chelsy in mind when planning my next vacation.- Crystal R.
Matt worked with us every step of the way. If I had a question, he always answered promptly and with the needed information. He is very knowledgeable about destinations but won’t hesitate to let you know if he is a little unsure about something. We have now worked with him twice, the wife is planning another one with him and we will use him again in the future. Well worth booking through him.
Matt did an amazing job with answering all my questions before I booked my cruise and made sure I understood how it all works. Matt always had a great attitude when we interacted and I never felt like I was bugging him with my questions. As a first time cruiser he helped me feel confident and comfortable about going on this trip.
The booking process was seamless. Matt was friendly, knowledgeable, and replied swiftly to all my concerns and questions. I 100% recommend Matt and Cruise Planners for your cruise reservations.
Love Matt and Chelsea !!! They go above and beyond to take care of thier clients !!!! Also love thier YouTube channel ??- Cindy W.
Matt provided information and answered all my questions during the planning process. My trip was great fun and exceeded my expectations. 5 Stars for Matt!
Matt was very personable and even responded in a timely manner to our inquiry when he & his wife were traveling abroad!
Matt was quick to respond via email & has answered all of our questions. Love Hoffman happy travel videos!
I discovered Matt and Chelsey through YouTube. They make fantastic videos about the different ships and resorts. Matt was extremely helpful with my many questions leading up to the cruise. He was very patient and if he didn't know the answer, I would find it and get back to me right away. He is a joy to work with! I highly recommend him.
Matt has been so quick to respond to all my inquiries. Much appreciated
Matt Hoffman is an amazing travel agent. He is proactive and tells you whenever there is a price drop or change in itinerary.
Matt was with me every step of the way through this cruise experience that saw a delay of over 2 years! I look forward to booking my next cruise through him as well!!
We have booked and sailed over 30 cruises with Matt. All of which have been excellent. He is very knowledgeable of cruise line procedures and requirements. He also knows our preferences like dinning times and stateroom locations. Matt is always professional and thoughtful. He insures that we have a great vacation. We would never consider using any one but Matt for our cruise needs. We highly recommend him and his wife chelsy.
Quick to respond with informative answers , trustworthy & so very Courteous :)
Matt and Chelsy always have done a fantastic job. They always find the perfect room! I highly recommend them and to watch their YouTube videos. I think they are one of the best ones out there!
Matt has always been extremely helpful, knowledgeable and makes cruising less stressful. Would highly recommend
Matt took so much time answering our questions before and after booking, we will continue to use him for future travels!
The Hoffman’s are always available for question or to adjust your cruise to make it perfect
Matt has gone out of his way to help me .. been watching them since before the pandemic !!!! Outstanding couple !!!! Outstanding business!!!! Will be using them FOREVER !!! THANKYOU MATT AND CHELSEY- Cindy W.
Thank you for all of your help! I had so many stupid questions and you were so patient with me and answered every one of them. You helped make my Alaskan cruise the best it could possibly be. Thank you so much!!!
This was our first time using a travel agent .. it went smooth so there were really no issues. I'll keep using this travel agent for future travels
Matt was great to book with. I have already booked our next cruise with him. He is very responsive and helpful.
Matt made planning for our cruise so easy. He was friendly and professional and always replied with answers to questions super fast.
Matt & Chelsy could not have been more helpful! Wonderful customer service. Fantastic people. We've already booked our next cruise with them. I cannot say enough good things about our experience. So thankful to have found them.- Michelle B.
Matt is the best!!! We have 10 cruises booked with Matt in 2022.
Matt and Chelsy helped not only with reservation with the cruise line, but also because of their YouTube videos you can see what to expect and to help plan your trip.
Matt is the best, literally answers every single question as promptly as he can. He will be our go-to for any vacation planning. I promise you, his services will save you money, time and headaches. All done with enthusiasm and pure professionalism! We cannot thank him enough.
Matt is always helpful, friendly and efficient.
Matt has been extremely helpful to us on more than one occasion. Pricing out various trips, this is the first of many we have taken. Everything went exactly as he had planned for us. Thanks for the helpful tips for experiencing Universal Studios Resort! We will be looking forward to booking future trips with Hoffman Happy Travels!
Matt and Chelsy are phenomenal. No detail was too small for them to handle.
I found them on YouTube and really liked their style. I decided to contact them about a cruise. My wife, Dre and I were very happy with Matt and Chelsy.
They made us feel like we were their only customers and were very helpful in ensuring everything about our travel plans were handled.
We will definitely use them again in the future for all of our travel needs.
It’s not very often that you encounter a business like theirs that truly cares about their customers the way Matt and Chelsy Hoffman do. I can’t say enough good things about them.- Robert F.
My husband and I just booked our anniversary cruise through Matt and Chelsy. It was a really seamless process we just told them what we were looking for and they made it happen. It really took the hassle, and uncertainty out of trying to do all of the research ourselves. I would definitely recommend them, and will absolutely go through them again for my next vacation. Great experience.- Jessica R.
Finally got around to opening the information packet you mailed us. You have made this cruise planning so fun and easy, I cannot thank you enough!!- Heather N.
